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    Game Trader

    2.8 (18 reviews)
    Open 11:00 am - 6:00 pm

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    5 years ago

    Always greeted when I walk in. Fast, friendly service. Always have great supply of vape juice and supplies.

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    10 years ago

    Shop is always well supplied considering we are in brighton. They are quick to greet and knowledgeable the times I've been.

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    Atomic Games West

    Atomic Games West

    2.0(24 reviews)
    23.8 mi
    $$$

    This places hours are wildly unpredictable. Posted business hours are not often accurate. I…read morerecommend calling before you make a trip over. Place is a little depressing too. Decent selection and staff knowledge for a small store.

    My girlfriend and I stopped in later in the evening for a very small purchase, just a pack of card…read moresleeves, and unfortunately, the experience was unpleasant enough that neither of us has much interest in returning. We completely understand that we came in later in the day. However, the store still had approximately an hour and a half before closing, so I don't think it's unreasonable to expect basic customer service during posted business hours. The first thing we noticed upon entering was the smell. There was an extremely strong combination of body odor, what smelled like marijuana, and incense throughout the store. It was overwhelming enough that it made the space uncomfortable to browse, which is disappointing because the store appears to have a decent selection. I also noticed that concerns about the store's odor and or customer service have apparently been addressed elsewhere by referencing an individual being on the autism spectrum. To be clear, I have no issue whatsoever with employees or customers being neurodivergent, nor would I expect anyone to be excluded or treated differently because of a disability. However, that does not make concerns about the cleanliness, odor and professionalism of a public-facing business invalid. Maintaining a reasonably clean and comfortable environment is a basic business standard, regardless of the disabilities or personal circumstances of anyone inside. Using someone's autism as an explanation for why customers should simply accept an unpleasant environment is neither a fair response to the customer nor, frankly, particularly respectful to autistic people. The heavy use of incense also does nothing to improve the situation. If the intention is to mask the underlying odor, it unfortunately has the opposite effect. It simply adds another strong smell on top of an already unpleasant one. Given that multiple customers have apparently raised concerns about the store's odor, it is difficult to understand why the response seems to be dismissal rather than addressing the environment itself. Incense is not a substitute for ventilation, cleanliness, or reasonable standards for a customer-facing space. At a certain point, repeated complaints about the same issue stop being isolated personal preferences and become feedback worth taking seriously. Customers should not be mocked or dismissed for pointing out a problem that management appears unwilling to meaningfully address. What really made the experience unwelcoming, though, was the interaction, or lack thereof, with the employee behind the counter. He was playing World of Warcraft when we entered and seemed visibly put out when he had to stop playing long enough to ring up our card sleeves. I even attempted to make casual small talk with him during the transaction, and we were outright ignored. Not given a short answer, not met with someone who simply wasn't particularly talkative, ignored. We weren't asking him to search through inventory, answer complicated questions, or provide extensive assistance. We were making a simple purchase and attempting to be friendly. Somehow, even that felt like an inconvenience. I understand that hobby shops often have a more relaxed atmosphere, and that's part of their appeal. There is, however, a considerable difference between a relaxed environment and one where customers feel as though their presence is interrupting an employee's personal time. Between the overwhelming smell and the remarkably unwelcoming customer service, we left with the impression that our business simply wasn't wanted. That's perfectly fine, we'll make sure not to inconvenience them with it Edit: You'd be lucky to have 20 people in your store. If your regular clientele enjoying themselves requires everyone else to tolerate overwhelming body odor and nonexistent customer service, perhaps you should host private game nights instead of running a public business. Calling a paying customer a narcissist for expecting basic courtesy only proves the original review correct. Good day.

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    Game Trader - videoandgames - Updated September 2026

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