Amazing! Best selection of all TCG and Sports Cards! By far the best value and service in KC. Come…read morein for whatever you need, and you'll be greeted with warm welcomes and a wide variety of products at a very reasonable price! I cannot ask for anything more! Thank you for being located in KC, and especially close to me! Amazing!

The employees are actual SAINTS for the level of patience they exhibit with the younger customers…read more I will preface this by saying I know absolutely nothing about Pokémon or other collectible card games like Magic TG. What I can say is that there is tons of space in this place, with lots of tables set up for playing or trading cards. There's adults here playing Pokémon, and kids wandering around trading cards with each other and testing the employees' patience and knowledge at the sales counter. They seem to have a pretty good selection of stuff (but what do I know?) and in addition to the gaming cards they have sports cards and board games. My kids are very happy we stopped here. 5 stars because every single interaction I've watched between the employees and customers has been top notch.

Great employees, well staffed at a busy time! Great selection of music at decent prices…read more It was my first visit and I was surprised to find myself there for over an hour! Fun place!

It's a good store. I wish the trade back cash value was more, I've been to game stores where they…read moreoffer closer to what the game costs. I know they need to make a profit as a retail store. It's kinda ridiculous the prices though. Staff is helpful. 4/5

Terrible customer service! My son waited 2 hours for them to ring his stuff up that he brought in…read more I went in to see what the hold up was and was told by the rude young man at the register that they get really busy on weekends. They were not that busy and I do not appreciate snarky brats! Will never come back to this location! Not good business practices at all. Shameful! This happened on Saturday, March 28th in the afternoon,

The "Blind Bags" are full of unwanted VHS and DVD content. I assumed they would be actual movies…read morebut the bag I bought was full of workout videos from the 80s and 90s.

I'm decluttering and decided to sell some books. Most of them were on sailing. The store is in…read moreKansas. They pay in part on resell potential. There evidently isn't much demand for books on sailing. I made about enough for a latte and danish. That said, they took the books off my hands so they didn't end up in the land fill.

Always a great and varied selection, very helpful staff, and can not bet the price on the booksread more

While I was at the mall I was blown away by this store! This place has more movies and DVDs than if…read morea blockbuster was still around! The best part is is that all the DVDs, CDs, blu-Ray and even some video games that are featured here are mostly in alphabetical order! I nearly spent about an hour and a half checking out the store and basically reconnecting with my childhood. Prices here are pretty fair as well. Plenty of people are here at the store as well shopping around for the same reasons. If you're definitely over 30, this is the store for you!

We came here for a private birthday party and had such a great time! All of the pinball machines…read morewere in excellent condition and so much fun to play. Our whole group loved the experience. I can definitely see myself coming back for a fun date night with my husband or even a mommy-and-son day. Such a unique spot and highly recommend for anyone looking for something different and entertaining!

Fantastic spot with good value, good machines, and a great staff!! Will be back by myself and with…read morefriends for sure

Need Nation is a great place to buy video games and accessories! You will be amazed by the…read moreselection they have from multiple gaming consoles! This is now one of my favorite stores.

The girl behind the counter was so stand offish and kept asking me what I was looking for. I told…read moreher I was browsing and she kept asking me for what. Finally after feeling like I'm not even allowed to browse for the product I was looking for, I finally asked if I could preorder a game and was told no. NEVER coming back to this one EVER

Female employee with black hair (didn't catch her name) is seriously so rude that I will no longer…read morebe a patron of GameStop. I was supposed to get this item yesterday, but when I called the store she said "do you want me to get in my car and drive it to you? We close at 8pm, come tomorrow". Okay I wait a day to pick it up. Call the store 4 times to confirm with no answer, so I just go to the store. I tell her I called with no answer and she scoffs, says I called at the wrong time, and just hands me the item. I was spending $200, understand I'm stressed!!

Returned a wireless Xbox controller, used, two days later when it wasn't working correctly (out of…read morethe package) and they refunded all but the 5 dollar "insurance". With prices as high as theirs is for used equipment, I'll save the gas money, and just buy new. So much for trying to recycle and reduce waste. Staff is cold, and not paid enough to give fucks. Maybe take all that money you're making off of bunk used equipment, and pay your staff a few bucks more.. or your repair techs.

Odds are if you're looking at going to Game Stop, you already know what you expect out o the…read moreexperience. I am here to tell you that this location delivers. Want video games? They have them. They have a good stock and have never been out of anything when I've been in. (Granted, I am SO not one of those "wait outside the door the night before a big name game is released" type of guys.) Want to sell video games? They'll take them. Sure you don't get much FOR them, but that's typical. The staff is nerdy, but not aggressively so. In fact, non-aggressive is a good way to explain them altogether. They mention and inform me of all the special deals, but they don't harass me about them like other stores have. They don't try and get me to pre-order every single thing that's coming out. They keep me in the loop as to what is coming up but there are no hard sells. I appreciate that. Additionally, they are always handy with their opinions of which games are worth it and which aren't. So what's negative? Parking. I usually NEVER ding a review on parking, as I hate how car dependent we are here in KC. But it's just bad news here. Right off Westport Rd and Southwest Trafficway and sharing a strip with two incredibly popular restaurants, you can forget about street parking anywhere nearby and the tiny lot is always full. I generally park at Blockbuster across the street. Hopefully they never notice and tow me away. But regardless, the parking woes are not enough to dissuade me from choosing this Game Stop when I want to get my nerd on.

Excellent customer service via De Von at the Shawnee Mission T-Mobile store. Had a OnePlus 6T phone…read morewhich i've owned for over 2 years. Suddenly beginning of August, every call would drop at 3min 10sec. After investigation, many complaints arose with the same issue. This occurred after a software upgrade took place from OnePlus (Chinese). No time of a fix was given, so i decided with De Von's assistance to upgrade to a Samsung A71 5G. Without giving specifics, De Von was able to provide a sizeable discount being the issue with my OnePlus was not one i had created. He copied all info onto the Samsung and was very patient while i checked every aspect of data to ensure nothing was missing. I highly recommend asking for De Von if you are a T-Mobile customer. Just a side note, Samsung no longer makes their phones in China, but rather Vietnam which is totally fine with me.

The store manager is a bubbly fake inconsiderate child who should be bounced to the unemployment…read moreline. She is extremely rude and I left so upset I cancelled my service after being a customer for twenty years. I will not pay for a service where I am treated like a dog when I go in and ask for help. One star is generous.