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    Costco

    3.7 (64 reviews)
    Closed 10:00 am - 8:30 pm
    Updated 3 months ago

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    Dustin E.

    I love this Costco! We moved to Lee's Summit on Easter and hoped we'd have a nice Costco nearby, as we had a brand new one in Henderson NV where we moved from. I thought that one would be hard to beat. This location is even better! I have been able to upgrade my T-Mobile phone and service here. No activation or line fee for Costco customers. You have to pay that in their stores or even online, so that will save you $35 or $70 depending on your plan. I also love the HUGE selection of meat here!! We are certainly in BBQ country!! The packer brisket and pork butts alone make it worth the trip. Also, after being Costco customers for years, we finally tried the rotisserie chicken. OMG! Outside of my own smoked chicken and Stroud's it's the best I've ever had!! Moist, tender and delicious. HUGE birds for $5! No hormones or antibiotics either. I'm so impressed. Great sales, Chiefs items and apparel, great prices on food and household goods plus services. What's not to love? Oh, every staff member I've spoken to here has been just excellent. Costco takes care of their people first and you can tell they are happy. I am a Costco customer for life. I may try other locations in the metro area, but Independence is amazing!

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    2 months ago

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    5 months ago

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    1 month ago

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    3 months ago

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    3 years ago

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    1 year ago

    The return policy and customer satisfaction policies keep me coming back. The prices are good especially for clothing.

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    9 months ago

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    3 years ago

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    4 years ago

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    1 year ago

    The checkout lines are an abomination of disorganization. I've never seen a worker take the time to make it any kind of efficient.

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    2 years ago

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    5 years ago

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    2 years ago

    Friendly and knowledgeable staff that appeared to enjoy their job... Sold on Costco because of this first pleasant experience...

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    2 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    8 years ago

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    11 years ago

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    2 years ago

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    6 years ago

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    2 years ago

    very good store . Lots of fun.

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    4 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    14 years ago

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    5 years ago

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    12 years ago

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    8 years ago

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    12 years ago

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    3 years ago

    thank you to Aaron in the tire department for helping me today! friendly, professional!

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    6 years ago

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    12 years ago

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    13 years ago

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    12 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Costco

    Review Highlights - Costco

    My 7 year old wears glasses and I've not found any other place that offers quality, name brand glasses with the extremely lenient warranty as Costco.

    Mentioned in 2 reviews

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    Retail Rebel

    Retail Rebel

    3.2(30 reviews)
    13.5 mi
    $

    I had heard about this place from a friend. Downloaded the app…read more Waited patiently for a time to try it out. A little confusing with the signs. Very discombobulated merchandise that is literally thrown all in these bins for cheap prices. It felt almost like dumpster diving. Some things were opened. Good luck finding shoe with matching pairs. Things were broken. Boxes were opened. It was random. Checked out the shelves away from the bins, expecting to be surprised at the bargains. Didn't really see any bargains. I can see where the appeal would be for some and maybe I just picked a weird day to visit. Definitely not my cup of tea, app deleted.

    I have been an auction bidder with them since they started. Never did i have a major issue until…read moretoday. Their manager, Paige yelled at me in front of everyone, including my 7 year old granddaughter. Their systems were down to print out my winnings. Another associate showed me on my phone how to find my items. I asked him do I just go get them or do I need the paper like normal? He told me to go get them and when I come back up to give them the invoice number and they would get me checked out. I did this but before I was even out of the aisle when I was done, Paige was yelling at me because I went down "her" aisle in "her" store without a sale print out. I tried to explain to her that another associate told me to do that. She didn't want to hear it. She was very unprofessional and belittling. My granddaughter even asked why that lady was yelling at me. Everytime I tried to explain she just kept interupting and telling me policy. I understand that. I asked her if she would ask the other associate to come up so he could tell her. No she wouldn't do that. I asked if I could speak to her manager, no she said I couldn't and would not give me the information. I have spent thousands at that store and have been doing the auctions since they started. I could understand being treated like I was if I stole something or broke something but I literally did what I was told. She reprimanded me like I did something wrong. I tried to explain and stand up for myself and I was told she was going to blacklist me for it, which she did after I told her to do what she felt she needed to do. I understand policy. I understand the need to follow it. There is a way to treat customers and a way not to, especially when your associate directed them wrong. Reprimanding, yelling and chastising them in front of their family and the entire store is not it.

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    Costco - wholesale_stores - Updated June 2026

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