While Gamba may have been voted one of OpenTable's 100 Most Romantic Restaurants in America, I found it to be one of my Top 10 Wastes of Time.
I made a reservation online for 8:00 p.m. on a Saturday.
We weren't seated until 8:53 p.m. The restaurant was supposed to have closed at 9.
At no time during this exhausting wait were we ever offered a free drink or bread or anything. We were just told to hang out by the entryway bar and wait.
After 15 minutes of waiting, I approached the host again to ask how long it would be. She estimated another 20 minutes and said that the three other groups of two waiting near the bar ALSO had 8 p.m. reservations.
Waiting 53 minutes for a table is kind of a huge problem. Especially when there were FOUR 8 p.m. reservations that had to wait nearly that long.
* Gamba Survival Tip #1: Eat before you come. By the time you're seated, you'll finally be hungry again.
When we entered the dining room, I realized why so many people had to wait to be seated. Nearly every table in the joint is a 4-top. I only saw two or three 2-tops.
I rather enjoyed my glass of the pinot noir. So props to them for not screwing that up.
We began with the brussels sprouts ($9) with roasted squash, maple bacon apple cider vinaigrette. I normally don't like brussels sprouts, but the squash, bacon and vinaigrette made for a nice combination.
I ordered the pennette ($21) with wild boar sausage, broccoli, roasted red peppers and sun dried chilies. The sausage was surprisingly dry (previously frozen, I assume) and the rest of the plate was soggy and overcooked. There was an oil slick on the bottom of my plate.
My girlfriend ordered the gnocchi that supposedly came in a gorgonzola cream sauce, but the sauce didn't taste like anything.
We overheard a guy at the table next to us complaining to the waiter that his entire plate was bland. He implored her to take it back and have the chef do something to give it flavor.
* Gamba Survival Tip #2: Ask your server for salt. You will need it. Everything is basically flavorless.
Because our server was largely absent, she wasn't around to provide my girlfriend with another fork, since they'd taken away the one we used on the brussels sprouts. My girlfriend had to stand up, walk over to an empty table and take one from there.
* Gamba Survival Tip #3: Guard your cutlery with your life.
When you get the dessert menus, they have no prices. That's cute.
I should mention that when I made my reservation through OpenTable, there's a place for any special instructions. I mentioned that we were there for my girlfriend's birthday. They did not offer a complimentary dessert. That's not expected, I suppose. But they didn't comp us our single glasses of wine to make up for the wait. And that's not cool.
(I contrast this to our birthday dinner at Balena in Chicago, where the ENTIRE STAFF signed a birthday card for my girlfriend and it was waiting at our table for us. A table at which, I might add, we were seated on time.)
If you want to be a romantic restaurant, you have to pay attention to detail. You should anticipate your guests' needs. You should do everything possible to compensate guests for things like a 53-minute wait, having to stand up and raid other tables for silverware, or beg for salt to offset giant plates of blandness.
As we got up to leave, I noticed a signed picture of Karl Rove in the hall. He was buddied up with the owner. I wonder if Rove used his dark campaign arts to sway a befuddled electorate into voting Gamba as a romantic restaurant. Because there is zero evidence to support this as a fact.
* Gamba Survival Tip #4: Do not eat at Gamba. read more