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    Gale's Vision Care

    4.9 (11 reviews)
    Closed Closed

    By appointment only

    Updated 1 month ago

    Services - Gale's Vision Care

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Gale's Vision Care Photos

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    Recommended Reviews - Gale's Vision Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    2 years ago

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    John D.

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    3 years ago

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    John D.

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    6 years ago

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    John D.

    Thanks Katie! We love that you loved your experience at ECS!

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    10 years ago

    In brief, I can say that I've always had good service here. I continue to use Gale's Vision Source for this reason.

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    8 years ago

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    10 years ago

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    9 years ago

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    11 years ago

    Always very friendly and attentive. Great frames! I would recommend this optometrist to anyone!

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    14 years ago

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    9 years ago

    Debbie, Diane and Dr. Gale were awesome. They took their time and explained everything! Kudos to the entire staff.

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    10 years ago

    I have been a loyal customer of Gales for 14 yrs. The staff is friendly, knowledgeable and their service has been great!

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    Ask the Community - Gale's Vision Care

    Review Highlights - Gale's Vision Care

    Kuta, and she's just so wonderful; friendly, precise, and I have great confidence in her care.

    Mentioned in 3 reviews

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    Twinsburg Eye Associates

    Twinsburg Eye Associates

    3.1(10 reviews)
    3.3 mi
    $$$

    I went to this place based on a recommendation from a friend. The optometrist was nice and very…read morethorough. However, I was told it would take two weeks for my glasses to come back from their lab. It has been over a month and still no glasses. Every time I call to check, I am told they are working on them. Why say two weeks?

    Shady selling practices and rude staff yield a horrible experience. When purchasing glasses, there…read morewas no explanation of lens cost or options; the Optician only told me that my lenses were "very expensive." I pushed her to break down the costs and provide more details. She only told me that progressive lenses have become more expensive in recent years. I trusted her and purchased my glasses that day. Later on, I compared my invoice to my dental plan benefits. The Optician had incorrectly charged me twice for the same lenses. I contacted VSP insurance. VSP confirmed that my invoice needed to be corrected and that I had been overcharged about $200. ( Twinsburg Eye Associates (TEA) is a "VSP Premiere Provider." ) I called the vision office to discuss my invoice with them. Up to this point, I am giving TWA the benefit of the Doubt. Even though I questioned the invoice a couple of times on my initial visit, I was hoping they would correct my bill and refund my overpayment. Instead, I was told by one of their staffers that the double cost was because they billed each lens separately. I said, "really? I just spoke with VSP, and they said that's not accurate. VSP told me to call you to request a refund." The staffer was silent for a moment and then, in her most condescending tone, said, "oh, well, we have to charge you for lab materials anyway, so it is what it is." I replied, "None of what you have told me today or on my visit two days ago feels right to me. Honestly, it feels shady. I'd like a refund." She very quickly agreed to cancel my order and refund my money, almost as if she didn't want me probing any further. VSP has granted me a second covered eye exam this year in order to find a reputable establishment to purchase glasses. I would steer clear of Twinsburg Eye Associates. TEA has the feel of a car dealership. They 'wow' you with all the latest technology during the eye exam and then hit you with a big bill for contacts or glasses without giving you any options or explanations. It's obvious they would rather have their patients not ask questions and pay the bill. If you ask questions, they deflect or come up with additional line items that make your total larger. Very, very shady.

    Photos
    Twinsburg Eye Associates
    Twinsburg Eye Associates - Meet our Twinsburg optometrist

    Meet our Twinsburg optometrist

    Twinsburg Eye Associates

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    Novus Clinic Total Eye Care - Northfield - Dr. Robert Woodruff

    Novus Clinic Total Eye Care - Northfield

    3.0(2 reviews)
    6.9 mi

    My situation: Out of glaucoma drops for almost 1 week; want to change eyecare providers to someone…read morecloser to home. I asked Lori if they would script me 1 bottle because the wait time is so long for an appointment and they have 2 exam results showing I have glaucoma. I didn't like the Dr. that saw me previously. He has since retired. I tried to tell Lori that when I was diagnosed the Dr made it very clear I needed to take the drops every day. Whenever I said "dr" she would rudely interrupt with the dr's name. She has a very strange fascination with this guys last name. Then she would start reading something about how in 2020 Dr. Bozo wanted to see me. I interrupted, trying to state my current concern. She was unable to switch her tact from self-aggrandizement to one that is customer focused. She kept repeating some nonsense about 2020. She finally said, "now, when you come in here..." I interrupted that I was not going to set foot in that place since she was unable to listen to customers. I had a great experience at Broad View Eye Clinic who listened to me, got me in for an appt in 2 days, while also monitoring for earlier canceled appointments. If I would have waited the almost 3 weeks for the appointment, I could have suffered loss of vision due to not having glaucoma drops. Lori, working at an eye clinic, had no idea and didn't care one iota. She's too busy reciting Dr. bozo's name over and over again. The next person I talked with at this office was about transferring my records to the other clinic. They told me my prescription was expired. I had to tell her again that I have 2 glaucoma test results that need transferred. She was dumbfounded. She said they couldn't send the records because there wasn't paperwork on file. She wanted me to come pick it up a form in 7 degree weather. She was not sure if she was "allowed" to send the form via email. Seriously. Stay away from this place. They don't care about your eyes.

    Novus Clinic, formerly Buckeye Eye Care, is a full service clinic for eyes!…read more Dr. Gonzalez and Dr. Woodruff are very personable and thorough! I have been seeeing them for over 30 years!

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    Novus Clinic Total Eye Care - Northfield
    Novus Clinic Total Eye Care - Northfield - Dr. Kathy Gonzalez

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    Dr. Kathy Gonzalez

    Gale's Vision Care - optometrists - Updated May 2026

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