If I could give 0 stars, I would. I had a very frustrating experience with this eye doctor's…read moreoffice. I scheduled two separate appointments, and both were canceled without any notification to me. For the first one, I confirmed the appointment three times--twice by phone and once by text--yet they continued to call to confirm, only to cancel it anyway without informing me. I gave them another chance and made a second appointment a month later. When I showed up, I was told it had been canceled again, and neither I nor the staff at the location had been notified. This was a complete waste of my time, and it's incredibly disappointing to deal with such poor communication and scheduling practices.

Brunswick location: During their BOGO event, I spent over $600 on new frames/lenses AFTER…read moreinsurance. The Dr did a thorough job and recommended I start using readers (I wear bifocals). Some may say, why, isn't that why you have bifocals? Since I read a good bit & use my phone/ipad a great deal, it seemed like a reasonable suggestion. However, the whole BOGO event was wrapped around a donation of glasses to the Lions Club that appears sketchy now. The premise, if you weren't happy with the 2nd pair (which were going to be my readers) then you can donate them. The glasses arrive, I'm not happy with either pair. The readers (the 'free' pair) arrived with a broken frame & they were so tight on my face, I swear they made them in a child's frame. They swore they didn't. The office manager sent them off to be fixed. Next up, the pair I paid for, I couldn't see clearly out of the reading area of the right eye. I left with these after being told to try wearing them for a while to see if things improve. No improvement and I learned they didn't put the driving transition in the lenses. Working with the office manager, she said, she would take care of everything and make things right for both glasses. The next text I received told me my glasses were ready. Visited again to still find problems. Free frames/lenses were still tight & small, but not broken this time. She told me to wear them for a while to see if things get better (seems to be their mantra). When I wore them they are still tight & small, and I have a fish bowl view thru the lenses, which makes me nauseous. I don't wear them at all! (see why I call the BOGO sketchy). Still working with OM, several more visits regarding the frame/lenses of the ones I paid for, I couldn't see out of the reading portion & they are so heavy, they are making large indents/black and blue marks on both sides of my nose. I have been there to replace the nose pads, to bend the frames, Re-exam, etc., but nothing fixes the problem! From my last visit (weeks ago), I'm still waiting for a call back for a better solution. Oh did I mention they convinced me to take the insurance, which does nothing! Actually, they had put that charge on my bill without asking if I wanted it. When I saw it, I told them I didn't want it, but they said, it's always suggested you take it because it replaces the glasses when things go wrong. No paperwork was given to me so I could prove that it really did what they were promoting (yes, that was my mistake to fall for that BS). As a last resort on my last visit, I asked if I could just get new frames, but was told it would cost $40 more as a restocking fee...are you kidding me...no way! Exactly when does that insurance kick in? Still waiting for callback with resolutions. Needless to say, not using this business again.

I have been a patient of Dr. Sika for 24 years. He is an excellent physician and the only reason I…read morestayed with this practice as long as I did. I had an appointment scheduled 9 months ago and confirmed it when I received a text reminder on December 27. Today, I drove 40 minutes each way, arranged childcare for my 2- and 4-year-old, and arrived on time--only to be told I did not have an appointment. The front desk staff rudely and repeatedly told me that her manager "called and canceled" my appointment on January 6, 2026 at 3:30 PM. I received no phone call, no voicemail, and no written notification. I even checked my phone records through my service provider, which confirm no incoming call at that time. Despite this, the staff member continued to insist that the call was "documented in the system," with no apology and no effort to resolve the situation. This resulted in over 1.5 hours of wasted driving, unnecessary childcare arrangements, and a completely avoidable disruption to my day. Dr. Sika is excellent--but this office's front desk staff and scheduling practices are unprofessional and unreliable. After 24 years as a loyal patient, I will never return to this office. A practice that cancels appointments without actually notifying patients--and then treats them poorly for showing up--is not worthy of anyone's time.

Phenomenal group of doctors. Been a patient for 65 years, 4 eye surgeries. Their group of doctors…read moreare the best of the best!

Top care here at Trepke VisionI have been coming here since I was younger and what a blessing…read morecoming here. Everyone is great! Dr. Trepke is great with kids and all patients. His staff are kind and helpful searching for the correct glasses. The type of care I and my family receive is top notch.

I had the best experience at Trepke Vision Care! Dr. Trepke is absolutely incredible and so is the…read morestaff. What a great experience!

We've been going here for quite a few years for glasses. She has amazing designer glasses at…read moredesigner prices. I recently lost my glasses on vacation and went to find a pair. I found some that day and they got them in the next day. I appreciate their honesty on the fit and look; this is important to me considering I will wear the for at least the next 730 days. Highly recommend them!

Our whole family goes there and have had a great experience. I have diabetes and the doctor took…read morethe extra time to explain the changes in the eye she saw from the diabetes. Also, my oldest son has special needs and the staff was extremely understanding to his needs. I have bought all our glasses from her and brought them back when I needed fixed or adjustments. Today, I brought my elderly mother and we accidentally came 15 min before they opened. The doctor herself came and opened the door even before the staff was there. Always have been very accommodating to the needs of our family. You get what you pay for. If you want high quality not knock offs frames that are done properly then this is the place to go. I prefer when dealing with your eyes that you go to a qualified center then the cheapest.

This is a place of great care with very professional service. Dr. Clemens is excellent. I highly…read morerecommend Alessio Eye MD.

Exams and procedures for cataracts are fine. The problem is that patients are expected to sit in…read morethe lobby for 2 hours waiting to see the Dr. Many of the patients waiting, are seniors. It's ridiculous to have to wait that long for an exam and the reception staff doesn't do much to move things along. Dr Alesia is also He a bit aloof in his interactions with patients.

A first rate office. Both Dr Brendel and Dr Jesse are knowledgeable, friendly and caring. Dr…read moreBrendel spotted a health condition that would have been serious if not treated. Another time, Dr Jesse squeezed me in at the end of a long day to treat a problematic eye. The staff is uniformly friendly and helpful. I can't recommend Valley City Vision strongly enough.

From the owner: Valley City Vision Center offers vision care to Valley City, OH, and the surrounding areas. Come…read morevisit our friendly eye doctor for all your vision needs. We offer the best in preventative and medical eye care all with personable service. Whether you need a routine eye exam or emergency eye care, we have you covered. Looking for quality contact lenses or designer eyewear? We can help you out with that as well. Our vision center stocks designer brands, from Polo to Ralph Lauren. Outside prescriptions are welcome here as well. Call our optometrist today for your appointment.

I was highly impressed with Lens Crafters. I didn't have my eye exam here, but my glasses purchase…read morewas a great success. As soon as I walked in a friendly optician met me and asked what I needed. She briefly looked at my prescription, determined they could help me, directed me to the correct section of the store and gave me a tray to collect the glasses I liked in. She then allowed me to browse alone, checking on me once during that time. There was a good selection of name brand frames and styles. When I had chosen three frames I liked the optician took my photograph in each pair and provided me a quarter screen side by side view. This technology was very helpful in choosing a pair. It helped draw attention to things like where my eye was positioned in the lens. The optician offered good advice regarding which frame would work best with my prescription. They offered a $34 insurance that covers the frames for 1 year - replacement with $25 deductible. For payment Lens Crafters accepted my Medical Mutual insurance. They also compared my insurance price with the price of their current sale. My insurance won, but by fewer than $100. The glasses on the shelf are the actual ones you take home. Aside from brands like Ray Ban, the store only stocks one of each frame. The lenses for my frames were ready in less than one hour as promised. The optician was highly skilled in properly adjusting my glasses.

So I purchased prescription Ray ban meta glasses, the same exact size as my meta sunglasses that I…read morehave. The meta prescription glasses I purchased from LensCrafters keep sliding off my face so f'ing annoying took them back and they said it's nothing they can do, just buy nose pads. Bought different ones and that does not help. Never again

Extremely friendly & kind. Doctor was really great, but I found their prices to be overly…read moreexpensive. I don't anticipate returning as a patient due to the price of glasses frames on top of exam, lens.

From the owner: Welcome to Broad View Eye Center! Our optometrist in Strongsville, OH, can help you see a brighter…read morefuture. Our visionary care means your needs go first. Each eye doctor on staff strives to help you have a broader view of the world, which drives us to be the best eye care center. If you're looking for comprehensive eye care that addresses an array of diseases, conditions, and concerns, you've come to the right place. We're ready to give you glasses or contacts that cater to your needs. Contact us today for your first appointment.