I had an eye emergency today! They got me right in and diagnosed the issue and cleaned and treated…read moremy eye. They are so caring and thoughtful. I am so thankful for Dr. Craig A. Smargiasso and his staff. Fantastic eye care and even better people! They are the best Thank you

Eyes. You need them to see. Shocking statistic I know, but it is true. Some are brown, some are…read moregreen, some are blue....but they all do the same thing. Some, better than others of course. Hence the need for places like this little gem! What a gorgeous office space they have here. Amazing fit and finishes inside, private parking, clean facility and restrooms and tons of designer frames to choose from. On top of that, the staff here is amazing. Friendly, helpful, warm and caring. The doctor is such a nice guy. Seriously....he rocked my socks. Probably the most important variable of all! This location is convenient and close to many other shops and restaurants. I definitely will be back in the future!

I have been going to Gale's Vision Care for about 5 years. Everyone is always friendly and helpful…read more Scheduling is very efficient. Glasses selection is great. They figured out which contacts worked best for eyes with different prescriptions. When there were potential issues, the referrals to specialists were easy. And when my insurance changed, it was seamless. I'd happily recommend Gale's.

I always have the best experience at Gale's Vision Care! Dr. Kuta is the best optometrist I've been…read moreto. She is incredibly kind and made me feel very comfortable. Dr. Kuta made sure to thoroughly review everything- explaining things in a way I could easily understand and made sure to answer every question I had. The entire staff there is incredible! Shelly helped me shop for new frames and helped make suggestions for what she thought would look good on my face based of the look I wanted. She actually picked out the pair I ended up getting! The whole experience was amazing, as it is every year. And when I went to pick up my glasses the presentation of them was impressive and they were happy to make any adjustments I needed so my glasses sat comfortably on my face. I never thought I'd be excited to go to an eye exam until I met the staff here!

I was in the office for an eye exam for over three hours! I was told "the doctor had an emergency."…read moreBaloney. I was kept waiting and waiting. When the doctor finally showed, no apology at all and I could tell from his breath that he had just finished his lunch! After spending close to $900 on contacts, I asked one of the techs to please tighten the pair of reading glasses I was using. "Did you get them here?" she asked. When the answer was a negative, she refused my request! No more. I won't be going back there again. For starters, respect for the time of others would be a big improvement.

I was able to get in quickly and had an absolutely wonderful experience. The front desk staff was…read morewarm and friendly, the doctor was knowledgeable and thorough, and the optician was super fun and helpful! I have a hard time finding glasses that suit my face and it was definitely a team effort to find a pair for me! A second optician even joined in to help me on my hunt for a pair that looked good on me. I would absolutely recommend this office to anybody.

We've been going there for years. The staff is great-knowledgeable, friendly and helpful. The…read moredoctors are great too

I'm trying to spend my money with local businesses not big box corporations. The staff was friendly…read moreand professional, Dr. Martin is great. I expected to pay a little to a lot more but I paid LESS!!! for a better quality product. I'll never go back to Big Box Store again

I had a great experience with Chagrin Valley Optometrist! The whole staff is welcoming and very…read morenice, I saw Dr. Lewis for my pre-operative lasik evaluation and she couldn't have been better, she got me approved for lasik and helped me every step of the way, from the pre opp, all the way to the post opp! Chagrin Valley Optometrist!

I have been a client for 2 years now and always have great service. Myself and two children come…read morefor our eye exams and see Dr.Jenna who's great with kids (and adults). I've purchased eye glasses a couple times now and have been happy with the whole experience. They have a small kids table with some books and are patient with kids which is handy when you have 3 under age 8. The frame selection is good and the facility is newish and clean inside. Convenient location as well at 306 and E.Washington.

Mantua Eye Center is a great choice for local families who need eye care. Friendly experience…read morethroughout your appointment, and they're always happy to help with little requests, adjustments, etc.

From the owner: Eye Exams, Eyeglasses, Contact Lenses. Eye infections, red eyes, eye emergencies. Cataracts,…read moreglaucoma, diabetic eye disease, macular degeneration. Safety glasses, sunglasses, motorcycle glasses.

Our family loves Dr. Chelsea! We're always treated like family and trust her exclusively to take…read moreour family's vision issues. She makes my two young sons feel at ease when they are nervous about the different machines/equipment used to check their vision and eyes, which I so much appreciate. I highly recommend Dr. Chelsea and her staff to anyone, but especially if you have kids.

Doctor ag America 's Best Strongsville office was through with my exam explained things as we went…read morethrough rxamination. I would use America's best again. I can pick up my new glasses today it was two weeks since exam that i am getting my glasses.

Always kind, quick and helpful. They are great and I highly recommend. Helped me pick my frames and…read moreensure I got the most out of my insurance.

2-3 years AFTER you are told your bill was "paid in full", they come back with additional "charges"…read morethat were allegedly overlooked by their own incompetent staff. The glasses were returned because they were made incorrectly to begin with. So add extortion to poor service and worse quality, I would not even send someone I didn't like there!

Don't trust these people. Their website says a one year warranty on scratch resistant lenses, but…read moreless than 2 months after purchasing from them lenses are scratched up (I've been wearing glasses for 50 years, never seen anything like it) and without even looking at the damage they told me I would have to pay for new lenses if I wanted them replaced. Poor quality product and zero integrity in standing behind it.

Ordered glasses in early November. I was told they would be prepared in a week or ten days. No…read moreglasses after a month. Phone inquiries were answered with "We'll call you when they arrive. We are unable to contact the factory." I got a refund after a month by going to the office and demanding such. Poor service. Poor communications.

I went to this place based on a recommendation from a friend. The optometrist was nice and very…read morethorough. However, I was told it would take two weeks for my glasses to come back from their lab. It has been over a month and still no glasses. Every time I call to check, I am told they are working on them. Why say two weeks?

Shady selling practices and rude staff yield a horrible experience. When purchasing glasses, there…read morewas no explanation of lens cost or options; the Optician only told me that my lenses were "very expensive." I pushed her to break down the costs and provide more details. She only told me that progressive lenses have become more expensive in recent years. I trusted her and purchased my glasses that day. Later on, I compared my invoice to my dental plan benefits. The Optician had incorrectly charged me twice for the same lenses. I contacted VSP insurance. VSP confirmed that my invoice needed to be corrected and that I had been overcharged about $200. ( Twinsburg Eye Associates (TEA) is a "VSP Premiere Provider." ) I called the vision office to discuss my invoice with them. Up to this point, I am giving TWA the benefit of the Doubt. Even though I questioned the invoice a couple of times on my initial visit, I was hoping they would correct my bill and refund my overpayment. Instead, I was told by one of their staffers that the double cost was because they billed each lens separately. I said, "really? I just spoke with VSP, and they said that's not accurate. VSP told me to call you to request a refund." The staffer was silent for a moment and then, in her most condescending tone, said, "oh, well, we have to charge you for lab materials anyway, so it is what it is." I replied, "None of what you have told me today or on my visit two days ago feels right to me. Honestly, it feels shady. I'd like a refund." She very quickly agreed to cancel my order and refund my money, almost as if she didn't want me probing any further. VSP has granted me a second covered eye exam this year in order to find a reputable establishment to purchase glasses. I would steer clear of Twinsburg Eye Associates. TEA has the feel of a car dealership. They 'wow' you with all the latest technology during the eye exam and then hit you with a big bill for contacts or glasses without giving you any options or explanations. It's obvious they would rather have their patients not ask questions and pay the bill. If you ask questions, they deflect or come up with additional line items that make your total larger. Very, very shady.