Just received my order of various hair accessories from this exceedingly cute and quirky boutique,…read moreand it was like Christmas in August!! Not only were the products I ordered unique, they're so much more charming in person! And email communication beforehand with Miss Lena was so open and thoughtful, I felt so valued on top of the sensation of being seen by this rare shop. I'm really looking forward to an in-person visit soon!

I discovered Homage during a walking tour of Pasadena, and I'm so glad I did! The store may be…read moresmall, but it's packed with amazing finds. The jewelry is handcrafted, and many pieces include the artist's name and a short bio, which adds such a personal touch. They also carry candles, bags, greeting cards, and products for men, women, and children. The variety is impressive, and I especially appreciated the large selection of handcrafted items. The associates are friendly, welcoming, and genuine. I was greeted as soon as I walked in, and I noticed they recognized and acknowledged repeat customers. That's impressive, especially considering the number of tourists who visit the store. Another thing I appreciated is that they don't overwhelm you with emails. Their emails are event-focused and purposeful, which is refreshing. You're paying for quality, craftsmanship, and unique items you won't find just anywhere. The prices reflect the specialty merchandise they carry and the care that goes into selecting it. Parking... well, it's Pasadena! It can be challenging, with mostly metered street parking and paid parking garages nearby, but it's a pleasant walk to the store. I highly recommend Homage! It's a wonderful place to find unique gifts or treat yourself to something special.

I had spent weeks researching for the perfect ergonomic chair and thought it would be smart to not…read moretake the risk and buy one online based on its reviews only to have to disassemble it and ship it back which led me to stop by this Pasadena location. We were greeted by Dakin who was super knowledgable and not pushy at all. My intention was to just to introduce my booty to its perfect match in real life. A friend recommended the Herman Miller Cosm so I came here to compare that model against the Embody and to also revisit the not so impressive Aeron that I used in my twenties just one more time! I wasn't planning to buy anytime soon, I was just test driving. Welp! My friend's testimonials weren't fake, it took me a quick 10 seconds to determine that the COSM was the one! Dakin was not around the following day I placed the order so Marcos handled it for me. I literally have nothing to say except my experience in that shop and the exchanges via email/phone was extremely pleasant. Zero complaints except the imitation Purell they offered their customers that weekend. Maybe they wanted to maintain their customers perception of the store but they tricked us with their tequila smelling sanitizer which I thought was hilarious because we had an authentic bottle in our car. The man who picked up the phone in the West Hollywood location was rude and cocky. I actually ended up spending the rest of the day in that area and we were potentially going to purchase it from there because it was closer but decided to give the business to Pasadena, thanks to Dakin. Weeks later, the chair was delivered although I was promised I would get it within 5 business days.. but totally worth the wait. On top of that, my neighbor ended up buying one as well based on her experience with mine and Dakin took good care of her too. We're overworked old ladies with back problems and can't thank Dakin enough for taking such stellar care of us in such dire times. Working at home can be a pain but the perfect chair always makes it bearable. I would buy from him again, also thanks for the carpet casters!

Do yourself a favor and find your desired furniture or lighting elsewhere. I bought a small Louis…read morePoulsen ceiling lamp from DWR that I subsequently found cheaper at Lumens.com. They had free shipping whereas DWR charged $99 to ship. DWR would not price match the difference. And then they wanted to charge me a 10% restocking fee for trying to return the product, preventing me from capturing the savings. Learn from my mistake and shop elsewhere.

Dear Judy, you made my first experience at this store an experience I'll never forget. Your warmth…read moreand friendliness was appreciated more than you know! You have a beautiful soul! EXPERIENCE: Besides Judy's inviting spirit, my experience here was amazing. This store has wonderful, unique things! It is set up beautifully! It is also very organized without feeling cluttered. The Christmas decor made it extra special! I purchased a Eucalyptus Mint candle, and I'm obsessed. I will be back and I'm bringing a friend!

The boutique's motto is artful living, but they might consider changing it to gorgeous living…read more Maude Woods is a beautiful boutique filled with gorgeous things to buy. I stopped by this shop on my way to dinner and found a lovely gift for a friend and other tempting items for the home. A kind woman by the name of Rosie was warm and welcoming and assisted me with my purchase in a non-pressing way. Pleasant conversation and quite knowledgeable about the boutique and the goods it has to offer. Stop by and check out what they have to offer.

Beautiful shop with the best staff and an incredible selection of artworks - from international to…read moreregionally renowned artists! It's also a massive treasure trove of tchotchkes - a must see if you haven't been. Love coming here after stopping by Mike and Anne's for brunch.

A delightfully charming spot with plenty of home accessories, candles, framed art, well chosen…read morevintage pieces and greeting cards.

I'm just getting started with my furniture shopping and went in yesterday to try out some sofas. I…read morewas a little put off by some of the reviews about horrible customer service at the Pasadena store. I was warmly greeted, left alone to happily wander, and then had every question answered, along with great suggestions, once I was ready. I mentioned the poor reviews since it was 180 from my experience. Jordan acknowledged changes had been made to address the issue. Don't hesitate to check out this store.

Best experience ever! Having just relocated back to the Southland I was in desperate need of a new…read moresofa. Unlike my last time out purchasing furniture this time I did my homework and spent considerable time researching & reviewing the options. Room & Board proved to be a consistent presence when searching for quality & comfort so off I went to their Pasadena showroom. The amazing Cassidy greeted me upon arrival and lead me directly to the sofa I'd set my sights on - The Metro. It only took about 2 seconds of sitting on it to confirm that this was the one for me. Cassidy shared a few requested options I inquired about (absolutely no upselling!) and before I could finish half my coffee the order was in. It's an amazing store and I only wish I had discovered them sooner. Stylish & unique yet reasonably priced especially when considering what you're getting. So go see Cassidy - she's brilliant and can help guide you through your expedition - make sure to check out their remarkable Metro (you could spend twice as much elsewhere only to end up with half the value) and plan on spending some time perusing all of their unique offerings. Oh, and they make a mean cup of coffee!

I am an Altadena rebuild, and I absolutely loved working with Mei! She has an incredible eye for…read moredesign and is wonderfully patient, collaborative, and easy to work with. I highly recommend her--she truly transformed the feel of my home.

Very small gallery but given the location and city, pretty decent. Michael helped us order a…read moredresser and was very nice and friendly and quick. He also gifted us some waters at the end with some catalogs. Only negative is the parking. No free parking and everywhere is metered.

I really loved this store! Stumbled upon it while waiting for my Uber driver. It's so peaceful…read moreinside and they have so many amazing options to choose from. It's a 100% fair trade shop which made me love it even more. I purchased a beautiful purple wind chime and a cute greeting card for my husband. There was a mishap on the card (another card was stuck behind it - same exact card but I didn't need 2, just 1)! The cashier and I both didn't notice when I was inside the shop. She wrapped up my wind chime and bagged the card (now discovered to be two). When I got home, I phoned them right away when I saw the other card was stuck to it! I explained what happened and asked to pay for the mishap! Gigi was extremely helpful in figuring out how I could do so and thanked me for my honesty. I'm just glad we could sort it out! So just be aware if you pick up a greeting card to check another card isn't stuck to it! The pricing of items: very fair! presentation of the overall store: very good! customer service: great! I definitely suggest stopping by here.

Ten Thousand Villages is a fair-trade shop that carries merchandise from at least thirty-eight…read morecountries. It is woman-owned and displayed the LBGTQ+ Pride Flag in its window. Here you can find a wide variety of hand-crafted goods. And there is quite a myriad of objects on display. There are a large number of hand-woven bags, rugs and tapestries for use or display (or both). One wall is almost entirely devoted to jewelry. And there's a very large collection of pottery, including bowls, dishes and coffee mugs. This place is an excellent place to shop for those who are intrigued by foreign cultures. And the prices are extremely reasonable. And besides for being reasonable, you can find nice pieces in the under ten dollar range, well into the one hundred and fifty or more. There really is something for any budget. I was greeted when I entered the store and asked if I needed help...but was not asked every five minutes (something that I see as a major plus). Check out was a breeze with the clerk on duty. I will definitely come again.

I came into Pottery Barn the other day to complete a return for two pillows I had ordered online…read moredesigned for side sleeping. When they arrived at my home, I realized that there were no compatible pillow cases made for the specific pillow (Naturepedic Organic Side Sleeper Pillow)--neither on the Pottery Barn website nor through Naturepedic themselves. Since the design of the pillows are very specific, trying to use standard pillowcases altered their shape and defeated the purpose of the pillows. I brought one pillow in unopened and the other in large garbage bag after attempting (unsuccessfully) to fit different covers on it. Before coming inside the store, I had spoken to the general customer service number and was told that online returns are handled at the store's discretion so I was unsure if the item would accepted by the store. When I arrived, Assistant Manager Ms. Yvonne Miller was the only one working the floor and was on the phone, but she kindly asked the caller to hold so she could assist me. I explained the situation, and she was very understanding and acknowledged why I wouldn't want to keep the pillows without proper pillowcases. She even noted the issue to report back and took my contact info down in case she came across something compatible which I greatly appreciated. Yvonne was incredibly kind and professional throughout the entire process and ultimately honored the return. The store itself is also very beautifully designed and I would return in the future.

I placed an order for patio furniture. The next day it says the order was cancelled and lists 8…read moredifferent possible reasons why it was cancelled instead of stating why it was cancelled. Then I call customer service and they can't tell me why. Then they give me another number to call and finally I find out why. The issue was that the PO Box Number was entered on the same line as the street address for the billing address. But the information is accurate. So now they want me to call back another number and wait on hold for another 8 minutes for the pleasure of re-placing the same order and spending thousands of dollars with them. If you had a question about my order a) you couldn't call me? b) you couldn't tell me what the issue was in your initial email? No thanks, I'll go to Frontgate.

I bought several pieces from Roche Bobois over a few years and I love them all. They are stylish,…read morecomfortable and gorgeous looking. Ivy and Taylor were patient and extremely helpful during the selection process. It took several months to receive the different pieces, but they were worth waiting for. The delivery teams were also excellent. I wish my home were bigger and I could buy more! I highly recommend Roche Bobois in Pasadena. Great team!

Such a beautiful store! Linda was so helpful and kind I…read morewill definitely come back in my next trip to LA. Originally from Israel and currently live in NYC

I had a wonderful experience at Arhaus in Pasadena. The showroom is huge, very clean, and has a…read moregreat selection of beautiful furniture and home décor. Cheryl was excellent -- extremely knowledgeable, patient, and genuinely helpful throughout the entire visit. She made the shopping experience enjoyable and stress-free. Highly recommend asking for Cheryl if you visit the store!

Received a postcard about the Grand Opening and decided today was the perfect rainy day to come…read morebrowse. The location is a historic building is the perfect setting for contemporary modern furnishings that are also classic and of quality to stand the text of time. Some of the grandeur of the rooms and furnishings would set well transported to some of the stately homes the area. For Pasadena, it's a good match for the blend of old and new. Patrick Romano, one of the President's Circle Sales and Service Managers greeted us and offered assistance. He also let us know of the Pre-Black Friday Sale going on now. 30% off orders over $2k. Good deal! I was pleasantly surprised to not have sticker shock at the prices. My friend and I love to play "Guess how much this costs" Patrick would look up the prices of the items we were intrigued by. The retail prices were tens to hundreds of dollars less than we guessed. My favorites were the lighting fixtures, some amazing hanging sculptural pieces. Definitely worth the time to immerse yourself in this amazing space and glean some redecorating ideas.