People in the nail salon is super friendly and greeting me and my friend when we went there for our appointment. They are in the plaza and have a plenty of parking spots. Btw, they prefer appointments more than walk-in due to COVID-19. They want to make sure all of us stay safe. It's a FYI for you all if you all aren't sure if they do walk-in or appointment only. I had to bring a dog with me and they allow as long as the dog doesn't run around. The dog has to be trained and stay next to you. I am grateful that they allowed because I don't want to leave the dog in a hot car. They did an amazing job with nails and my nails look so healthy. I'm so happy with their work and definitely will go back again for nail spa. Thank you for amazing experience!!! read more

Awesome experience super fast very friendly listens to what u want and takes 5 star care if you! read more

Galaxy Nails - Love this nail salon first time, and I'm a client for life, took such great care of my daughter and me did exactly what I wanted - Nail Salons Near Me - Rochester, New York

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I went in to get a soak off and the guy didn't look like he knew what he was doing. He hurt my nails and broke them to the point where they started to bleed. He also didn't say sorry and I had to pay the full $15 for this. Terrible service. Left my fingers looking ugly and thin. read more

Galaxy Nails - Broken nail and bleeding nail - Nail Salons Near Me - Rochester, New York

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I said I wouldn't go there again and I did, NOW I WILL NEVER GO THERE AGAIN FOR SURE!!! Made an appointment and had to wait 20 mins. Earlier in the week I put a coat of clear polish on my own white tips to touch up and she got mad at me saying she had to charge me $5 extra to take it off. I should have walked out right there and then. They never charged me for that before, then another $5 for cutting down my nails - barely and she never asked me. Left there paying $10 MORE than they normally charged me. They did my fill in 15 mins, speedy gonzales. Never again. read more

I've never had an issue with scheduling or the quality of my nails before and this is honestly the only salon I've come across that can do dip SO well. Jenna is absolutely amazing and takes her time and even helps you pick a color if you're not sure what to do. She even offered to do one nail with a color I wasn't sure of just to see if I liked it. She is so sweet and talks to you the whole time you're getting them done. Love galaxy read more

I have tried this place many times as its close to my house, but they repeatedly disappoint and today was my last visit! They rush and do a bad job, and when you say something they get rude. read more

this place is a complete dumpster. filthy!!! even the windows are dirty, imagine the instruments! osha violation read more

Best nails I've ever had! over the years, still the best! Jenna is phenomenal. every other place the nails break, the polish comes off. The place is not fancy, usually 3 workers and it's been a struggle for them to stay in business during Covid but they are the best. read more

The worst pedicure I've ever had in my life. Just wow the gentleman that did it cut my nails so short I asked for square they're oval, I asked for French I could tell after him wiping them off it wasn't going to happen so I asked for white polish, he missed a quarter of the nail - just no paint , literally going to another place to have them redone. Very dirty establishment I should have trusted my gut when I walked In. Never again read more

Wouldn't give it a single star if I didn't have to. Got a pedicure in the middle of July- the guy did it and spent 12 minutes on my VERY OVERPRICED pedicure. Nail polish smudged because he put four layers on my nails - worst experience ever. Didn't tend to my nails at all, just slipped polish on it. When I said something to the manager, I got back, I can redo the polish. No, let me refund your money, nothing. Worse part, my daughter also got hers done and while they spent a solid 18 minutes on her, same end result. Never ever will return. Got an actual pedicure at Joy's Nails today- what a difference! They are nail technicians and has so much to do from the lack of care at Galaxy. Zero stars. read more

I'm so disappointed. They charged me 65 for my nails n the next day three snap the very next day when the first one snapped I went there n told her she said it wasn't her problem I want my money back at this point after she fixed the one throwing my hand around smh I left n now not even two hours later two more snapped smh read more

This is the place to get a powder dip in the Rochester area. I have tried many places but still always wind up at Galaxy. The reason I have tried many other places is because the service at Galaxy has not always been great and like others have said, it just doesn't seem very sanitary. The last time I was there it seemed to have improved. Previously you felt rushed picking out a color (which is unacceptable in my opinion) but she seemed friendlier and they seemed to have cleaned the tables off. If you're goal is a spa-like experience, I wouldn't come here. However - NO ONE will do a better job with your powder dip for $35. I have had them last up to 5 weeks. read more

Loveee galaxy nails, amazing price and quality. Jenna is quick, friendly and great with shaping and acrylic nails. It's also very close to home for me. read more

The ladies were super nice, but they will pressure you to try getting dip powder nails. Then pressure you to get gel nails as well. I got acrylics and after they were all done, there were bumps and indents. A girl I was with had her hands put in broken nails and cuticles on a towel. I will not be going back. read more

Just went for a pedi and it was the worst ever! The place is so dirty...and the pedi was rushed, out of there in 20 minutes. Not a great experience at all. Will not be back. read more

Horrible. .Never going back. Not sure of his name but saw the man that works there. He does a terrible job and watches television the whole time he's doing it does not give any massage on the legs or feet. Does not do a neat polish and clips crooked. read more

My nails are really bad and usually nail salons are welcoming, this place wasnt and once u walked in just smelled like cigarettes. I regret going. And the woman seem kinda pushy. Periodt. read more

Galaxy Nails - They didnt paint my full nails the nail is kinda curvy on my thumb - Nail Salons Near Me - Rochester, New York

They are amazing! Clean & professional & my nails always look great after I go there! read more

Galaxy Nails - Nail Salons Near Me - Rochester, New York

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Usually love getting my nails done here but this time I am highly disappointed. The powder dip nails came out awful left with lines and uneven color throughout the nails. The nails are very thin and break easily. Safe to say I will never be returning. read more

Galaxy Nails - Nail Salons Near Me - Rochester, New York

Got my mom a gift certificate for Christmas, went with here to get a gel manicure and the guy did a bad job. Barely touched my cuticles, didn't put the polish to the top of the nail on most nails, missed putting polish on the very side of the nail on most nails and rushed through it. Never coming back to get my nails done again. read more

Happy with service however the salon is very dirty, I don't believe tools are sterile. The waxing bed needs it's own area or partition. Windows are filthy as is the floor. Controls on pedi chair are broken, I was worried about electrocution the whole time. We need a place in the area so please take some action to correct these issues. read more

sorry. One star only. We stopped in (wife, dad and I), and they told us 20 min. Rather than wait, made appt for 45 minutes later. came back, they took wife, then 20 min later asked us to sit. I sat at chair for ten minutes, then returned to wait area since no one came over. another 20 min. a women walks in, states they have appt and they seat her. WTF. 15 minutes later they ask if I'm ready. No thanks. its been 65 minutes and still waiting for wife. only getting manicure. this place has a lot to fix. read more

Love love this place stumbled on it the first day it was open! The couple who owns it are super sweet and their employees are also very good! Jenna is the women who owns this salon she is amazing always does a great job! All of my friends and family loves it here too! Do yourself a favor and try it out! Also super clean and they are very fairly priced! Enjoy! read more

Galaxy Nails - Sparkle acrylic. - Nail Salons Near Me - Rochester, New York

Great find! Very clean & up-to-date. Extremely friendly staff who do great work. that is next door to Sips to get a coffee 1st. They prefer cash or checks. read more

Went to Galaxy Nails on Pattonwood Drive. Very very dirty!!!! Floor needs a good scrubbing, chairs are worn and ripped, walls dirty. The whole place needs a good clean and update. First time there and had an older women for my pedicure and it was the quickest pedicure I've had. The massage lasted about 30 seconds and she just wanted to get it over with. Will not go back!!!! read more

Love this place. Great service. Great gel manicures and pedicures. Owners are friendly and accommodating. Highly recommend!!!!

Clean & friendly nail salon. They always do a good job & their prices are reasonable. It can be busy on the weekends, so I would recommend getting an appointment. If you go during the week you probably don't need to make one though. My only suggestion for improvement is the TV selections. One time when I had my young niece with me they were playing a super hero movie that was scaring her. We asked to change it, & they did. Another time there was a horror movie playing. While it didn't really bother me, it seemed an odd choice for a relaxing spa experience. read more

I live in Summerville right down the street and was so excited to see a nail salon so close! The couple who owns the salon are very friendly and professional. The place is immaculate. They offer several different services at different price points and they even have a small child size pink fun chair for the little ones just getting introduced to Pedi's. I always have Gel nails, and they last 3 weeks!! I highly recommend that you give this place a try. I do suggest however making an appointment, they get very busy, so if you just walk in you will probably have to wait! Angela H. read more

I'll start by stating the the only reason they are receiving 2 stars from me is because the staff is very kind. Other than that, the place is dirty, beyond outdated and my service was sub-mediocre. I walked in and my instinct was to immediately turn around and leave. I should have. Please note that they charge the same prices as nearly every other salon in the city. When I select a nail polish (if I don't bring my own) I like to sample a color on my finger nails. I noticed that every bottle I sampled was either impossible to open becuase it was so old and stuck shut or it was thick and old. I settled on a color that wasn't as thick as all the others. Becasue of the condition of the salon, it was hard to relax while wondering if everything is sanitary. The pedicure was okay. I noticed that upon opening the polish she added somehting to the bottle. I guess she was trying to thin it out? Make it last longer?? I don't know... Remember - they charge the same rate as everywhere else. It was a very quick pedicure with minimal pampering and NO hot stones. Next came my manicure. The basics were okay - no special touches but the cuticles were aptly removed. I could see that the polish looked thick and clumpy. It did not apply smoothly. I paid and tipped then left after about 15 min drying time. Looking at my nails, I was not happy with the look but didn't want to sit and wait for all to be repolished in another color. About 2 hours after getting home I noticed one of my nails was messed up. The polish was so thick that it didn't dry well and styed soft. Okay, so maybe I jammed my finger into something and it got messed up. That happens. BUT, I went to be about 6 hours after my manicure and when I woke up I had sheet imprints on my nails. They should have been dryer than dry by the time I went to be. They should have been dryer than dry by the time I got home from the salon. They need to replaced their polish with new ones regularly and update. Until then, I will not be back. read more

Decent pedi's but I've had Multiple BAD experiences with getting my nails done. They def cannot do nail art. And the owner doesn't try to help and fix issues when I've complained! I kept trying to give them a chance because they're close but I won't be back after this last visit.. read more

I went in for a pedi with my daughter the other day I should of turned and walked out. This place is dirty. There is piles of crap like dust magazines and other things in corners. This is what my pedi consisted of the guy cut my toe nails, washed my feet and then put some lotion on my legs with a cut up towel. Then had a girl come over to paint them. They didn't remove any dry skin or calluses nothing. My feet were as rough as when I walked in. They had me move to dry my toes so they could get the next person in ok fine. So i literally watched them drain my pedi water and then fill the tub back up with water and put the next person in it. They didn't clean the foot tub, spray it down nothing. Never ever will get i anything done here again. read more

Filthy! Why have they not been shut down by the health department? I was visiting from out of state and went to a spot close to my sister's house where she often goes. I didn't mind it was outdated, but cleanliness is a priory and I honestly was shocked. read more

Just got a great pedicure, on a Sunday when most nail salons are closed. The people working were professional and did a beautiful job. They gave me a great foot massage, lots of polish colors and the price was right. Definitely will be a repeat customer! read more

A little pricey but everyone in the shop was courteous and my technician did a great job on both mani and pedi. She took her time and made me feel like she wanted my nails to look great! Will definitely be going back. read more

No star if I can give this nail salon. My wife come to this salon with an appointment and still have to wait since they were busy. They rushed people out the chair even though the price list specific stated 1 hour spa pedicure and it didn't even took 40 mins. I paid $50 for a spa pedicure with disappointment! Don't go there! read more

Not too good, was told I needed an appointment, two employes just sitting around, and one doing nails. Didn't look busy to me. Sorry but don't waist your time. read more

Awesome experience. Very professional especially with my feet issues. Jennifer is the best!

pretty disappointed with this nail salon but good thing I don't live in Rochester, seems to be a lack of good nail places to choose from. first off it's a bit pricey for what it is. basic mani and pedi for 40$ in a not super clean no frills place. technician seemed to be rushing the service when all I wanted to do was relax, saying I was on vacation. manicure was not yet dry but I was told I could leave and of course when I went to get my keys out of my bag a couple of my nails got smudged! I went back in to fix them and the tech put another top coat over all my nails. on my drive home as they were drying the nail polish bubbled because the under coats were not dry! when I called back the next day they said they remembered me, because I was the one who messed up my nails! seriously!? they did fix them and the other person did a great job. but don't waste your time or money here. read more

No star even though you have to choose one to do this review. I thought I would take my business to a local community business on Patton wood drive because I live here. I went to this business to get service and found the owners to lack customer service and were very rude. I walked into the business and was never offered assistance. I looked to see if I needed to sign in, but there was no sign in sheet. I stood for awhile picked out my nail color and continued to wait, thinking that surely someone would come forward. 5 minutes later another woman walked in to check out cost and the owner immediately called,out to one of the technicians to assist her.. I walked over to the reception desk when the woman indicated she was just looking and the technician just went back to doing what she was doing and ignored me. I then stated that I needed help,when then and only then did the male person walk up to me and said what do you need. I informed him and asked did I need an appointment , he stated yeah... I said how long before you can take me as a walk-in and he stated an hour. I asked why I had not received any assistance when I walked in... He stated we just too busy, I informed him he wasn't too busy when the other woman walked in...he did not respond and walked away saying we busy... I can't imagine if it was an issue because I was African American and she wasn't'. As she walked out with me and stated exactly what I felt... They are rude, discourteous and have a problem ... I would say when you open a business such as this be prepared to service everyone. Even though they are five minutes from my home. I will instead drive 20 minutes to a business that Appreciates my patronage . Interesting they were just too busy when they only had four people receiving service. As the other reviewer states they have lot to fix........ read more