Unprofessional, angry, and rude staff and physician. Came to him with a problem he became angry…read morewhen I mentioned having gotten other opinions for my eye problem. He then had a temper outburst in front of my daughter. He was more concerned with his ego than my eyes or what I've dealt with over the past four months. Maybe it was Friday afternoon and he was trying to leave the office and couldn't be bothered with any extra questions. What ever the case it was uncalled for and inexcusable. Terrible customer service truly have never seen anything like this any where let alone a professional office that is supposed to take care of patients.

I recently had Cataract surgery in both eyes by Dr Balch and had immediate confidence in him and…read morehis staff after visiting the office. The results bear my impressions out as both surgery's went without a hitch, I was comfortable throughout and as I said, the results using the traditional method (non laser) are amazing. I'd recommend him definitely!

Fraudulently billed $5400 for laser cataract surgery falsely claiming service was out of pocket,…read moreMedicare did not cover laser surgery, laser surgery was not medically necessary, and my insurance would not be billed; yet my medicare account was billed almost $20,000. request for refund denied. Buyer beware

From checking in you are greeted by professionals little to no wait . The people you see know your…read morehistory and always leave options up to you . This vision care offers specialist in most cases when needed. Also my favorite is choosing my new frames right there with no pressure , staff is there When you are ready! Everything is under one roof!

I don't think I have ever been spoken to or treated so poorly as a patient. I was urgently referred…read moreto this practice and was told by my eye doctor that I needed to be seen within the next few days. The front desk staff was incredibly professional and timely in getting my referral in and called me asking me to come in before the office closed for the day; however, when I was seen by Dr. Kay, I was told that this was not an urgent issue and that I didn't need to be rushed in at 5pm. She proceeded to make it very obvious that I was a major inconvenience to her and even stated that she had to "call her nanny to stay later". I work in healthcare and I would hope that none of my patients would ever be treated like they were at fault for information provided to them from a different treating provider. I am unfamiliar with diagnosis' to the eye and was not the one pushing an urgent referral, yet I was the one who took the blame for inconveniencing Dr. Kay to have to stay later in her work day.

I am worried about getting an infection. First and foremost, I am totally confident in Dr. Parrot…read morein his knowledge and treatment protocol. The stars are for him. But I have repeatedly asked that gloves be changed before treating me. No one does this. Gloves are worn from one patient to another and in the hall, touching door knobs, computers, phones, etc. then touching me on my face. It does no good to complain because Larry Malott will challenge you, call the procedure clean instead of sterile and then stalk you at your next visit and the staff will continue to wear dirty gloves and go from room to room and patient to patient with the same gloves on. I have witnessed this repeatedly. After my last visit I developed a viral infection within two days. I don't want to report this to the CDC but I don't see any way around it. I want to stay with Dr. Parrot but can't deal with the dirty glove issue. Being disabled is difficult enough. Why should I have to look for another doctor simply because staff won't change gloves? Yes, eye injections are a sterile procedure, and a healthcare provider's failure to change gloves between patients is a serious violation of established medical safety protocols. Medical organizations like the Centers for Disease Control and Prevention (CDC) and the Florida Department of Health explicitly require gloves to be changed between every patient to prevent the spread of infection. The standard of care for eye injections Sterile technique: An eye injection, also known as an intravitreal injection, is an invasive procedure that requires an aseptic (sterile) technique. The inside of the eye is a delicate, sterile environment, and any bacteria introduced during an injection can lead to a severe and vision-threatening infection called endophthalmitis. Gloves are not a replacement for hand hygiene: According to the CDC, hand hygiene (using hand rub or washing) must be performed immediately before putting on gloves and immediately after removing them. Hand gel is used to supplement, not replace, sterile gloving practices. Gloves must be changed: For any procedure involving contact with a patient's mucous membranes, non-intact skin, or bodily fluids--which includes eye injections--healthcare workers are required to wear gloves and change them between each patient. Your risk and what you should do The practice you witnessed creates a significant risk of cross-contamination and infection for you and other patients. You should take the following steps: Speak up to the clinic: You have the right to ask your healthcare provider about their hand hygiene and infection control procedures. You can express your concern and ask why gloves are not being changed between patients. File a complaint with the state: You can report this breach of infection control standards to the Florida Department of Health. This agency is responsible for enforcing healthcare regulations and ensuring patient safety. Find a new provider: Given the severe lapse in sterile technique, you should consider finding a different ophthalmologist for your eye injections. A practice that disregards such a fundamental safety protocol may be cutting corners in other areas as well.

Good caring doctor with lots of experience. Highly recommended…read more The staff is supportive and helpful. Great overall experience with a friendly clinic atmosphere.

High quality medical care by skilled MD and staff in a convenient location…read more John Winnie

I haven't been to very many ophthalmologists in the area but I am pretty pleased with this office…read more The staff and doctor are very friendly and helpful. They answered all my questions and concerns and did a thorough eye exam. My only complaint is that I waited a little longer than expected for my appointment. It seems like a very busy office.

They have screwed up my billing more than once, required a re-test that they then charged me for,…read moreand Dr. Ramjattan didn't even speak to me about my test results. Her assistant could not answer my questions. I did not feel cared for medically or personally.

Dr Maher is a jerk. The office, bathroom and exam rooms are filthy. He overbooks. Today my wife was…read morein for a second exam. When they didn't do the exams they had my wife in for, he flipped out when she asked why. He started screaming get out of my office. He chased her to the reception area. When I asked what was going on. I was told it's his off and he runs it as he wishes. They then told me he wanted us removed and if we didn't leave he was calling the police, 911. I am also a patient and was told we weren't wanted in his office anymore.

Both of those reviews preceding mine are ridiculous and it's terrible that they're the only ones…read morereviewing this clinic. Dr Fanous is an outstanding glaucoma specialist. That is why I know of him. He took care of my parents and their cataracts and my mother's glaucoma and my OWN "suspected structure" for glaucoma. He is very careful and very precise. He doesn't skip anything. The staff haven't been any problem. Yes, he has assistance who will see you first before he does and it can take a while. You're seeing a surgeon specialist when you go to see him. He's got a lot of patients. I haven't seen anybody griping like these two jerks did in here who now make it look like this is a one star place when it's actually the premiere place for getting glaucoma checked for in this area. Dr Fanous remembers all his patients and he's a very nice man. He works his tail off from what I have seem. He doesn't do this for the money because he would've already retired by now. I am appalled that the only reviews here when I arrived were by two people that haven't even been to the office but once and didn't even see him and didn't get to know his work and don't know what they're talking about. I don't think that should be allowed. I think you should have to actually be seen by a doctor before you review him. He is such a highly skilled doctor that he is sought internationally and has even gone overseas to provide care pro bono at times. I haven't ever had any problem with Dr Fanous's work and I've been going to him since around 2009. The only thing I noticed recently that could be better is that he has switched recently to a web billing that is confusing but that just started recently. I kind of liked the regular billing people that he previously used but again this is something very recent and it isn't something that's a big deal and it's not something that the two hit pieces that I see on this page referenced. They were just out to slime him over having to wait or being scheduled for a first visit his normal way -- NEITHER SMEAR AUTHOR ACTUALLY WENT TO AN APPOINTMENT WITH HIM. He's not doing anything unusual in his office procedure. I'm giving him five stars because he's that good and he's done very good cataracts work as a surgeon too with my father. He absolutely deserves that and more for his long years of skillful service and attentive care.

Dr. Snodgrass did great job removing my cataracts, inserting lenses, and providing diligent…read moreafter-care. As a scientist myself, I respect his knowledge and technical expertise. As a patient, I appreciate his friendliness and concern for my vision and well-being.