My husband and I have been patients of Dr. Johnson for well over 20 years. He is a rare…read morecombination of expert in his field and compassionate and human-centered. As an example: a number of years ago, I walked into his former office because I had mysteriously lost central vision in one of my eyes. I had to walk to his office because my sight was shaky at best. Within 5 minutes of his examining me, he left the examining room briefly, returned and said, "You are coming with me." He escorted me to his car, drove me to a retinal specialist who returned to his office after hours, and made possible for me to have my eyes thoroughly examined. I was diagnosed with WMD, and Dr. Johnson's quick work saved my sight. The Eyecare Express team is kind and very responsive to requests. We cannot imagine being patients at any other place in Gainesville.

I really like the people that work there, and I think the prices are among the most reasonable of…read moreall the places I have bought glasses. Amanda is great!

I was so impressed with this eye center. My mom recommended it to me and I immediately made an…read moreappointment for an eye exam. I got to the appointment about 10 minutes early, they had all the paperwork ready for me to be filled out, and took me back into a room right on time. I was completely done about 35 minutes later. The doctor and technicians were so nice and informative. I really appreciated that they were on time and got me out quickly. I also really loved the extra touches this office had, such as coffee in the waiting areas. Little things like this are much appreciated!

My husband is longtime patient but no longer. We called to schedule appointment this morning and…read moretalked with Freadrick who was beyond rude and unprofessional. We were put on hold several times. He finally came back to the phone asking same questions we had answered before the hold. The real problem was Fredrick's attitude when we asked what days were available. He stated days yet one was on Saturday so my husband simply asked were they now open Saturday. This apparently caused Fredrick to get very angry and he snapped/yelled at us. At that point we said to just forget the appointment we were not going to accept his rudeness. We called back leaving a message for a supervisor to call us back but we never got a return call. Beware of Quinn's staff and the owners not caring enough to return a call of client with a problem.

Went here yesterday for a medical eye exam. I was registered immediately and brought into the back…read moreto start the examination. They have new equipment to do the examinations, but Dr. Starling still wants to put the personal touch into play and get a good look inside your eyes even after all of the electronic gadgetry has done their work. I have never had an unpleasant experience here. They are professional and get the job done. The only issue I had this time around was that, as with all doctor offices, patients are requested to arrive fifteen minutes prior to their appointment. Well, my appointment was at 1pm, but they were having an office meeting from 12pm to 1pm that day, and the front door was locked up tight, so I had to sit outside waiting in the 90 degree Florida sun (I ride a motorcycle... no relief from the sun by using air conditioning!) until the opened promptly at 1pm.

Horrible experience! Worst vision care customer service in Gainesville. The vision care office has…read moresignificant billing issues and engaged in borderline insurance fraud. Pay attention to your credit card charges/statements and random charges being submitted to your health insurance without patients approval and authorization. 3/28/2025 - First billing scam/issue. Had appointment on 3/28/25, eye where dilated by dr., was incorrectly billed and credit card over charged. Used my VSP vision insurance, w/ copay $10. Dr office billed a subtotal of $50 for 3 line items. My credit card was charged $120.00. Dr ended 3/28 appointment early and requested a follow up refraction appointment one month later. Dr. Office refunded $120 back to credit card. And then charged my credit card $60 even though invoice subtotal was $50. Patient paid $60 in full at time of service. 04/28/2025 - Second billing scam/issue. Had appointment on 4/28/25 with Dr. Starlings for the 3/28 appointment she ended and then requested a follow up exam and refraction. On 04/28/2025 Dr. Starling completed refraction, new contact rx issued, new and trail contacts ordered. Dr was fully paid at time of service. On 4//29 one day after my appointment, Dr. Starling dropped me as a patient! WTF, what horrible service and experience. Next Dr. Starling, canceled the new contact rx she wrote the previous day, cancels my trial contacts she ordered, and has her front desk tell me that they are refunding for the services they rendered. I questioned and complained that the 4/28/25 $45 copay was a second copay being charged for the first visit on 3/28 which Dr. already collected the copay when processed under VSP. Early on 04/29, I spoke with Lauren from Dr. office about 04/28 charges. At that time I asked Lauren if my VSP insurance was listed and billed. Lauren confirmed yes it was for 3/28 DOS charges. I asked Lauren if my Florida Blue Insurance was listed on my account profile. Lauren lied to me telling me no. I advised Lauren my VSP is the only insurance Im using and should be the only instance listed. I asked her to please remove my health insurance information from their system if listed. Next, Lauren said my health insurance wasn't billed for 04/29/25 DOS charges. According to my health insurance, Dr Starlings office billed my health insurance $80 of my copay 04/28 and then billed me $45 as patient responsibility. Why am I and my health Insurance being charged a second co-pay on a secondary follow appointment and services originally postponed by Dr Starling on 03/28/2025 until 04/28/2025?

Top shelf optician! I've been seeing opticians for more than 40 years, and I'm certain that Dr…read moreBangstadt has been the best I've even seen! He's extremely competent, thorough, and like-able. He takes extra time to ensure that you get the best exam and prescription. HIGHLY recommend!!

Dr. Bangstad is honest with a great chair side manner. He cares about his patients. The entire…read morebusiness felt like home. My eye doctor retired, and I was used to certain treatment and a "family" environment without the new sales pitches... this is perfect. College students should go here. I'd feel safe knowing my child was receiving top care. Just go see him, you won't be sorry.

I selected Gainesville Vision when I needed a new eye doctor based mostly on two factors: for one,…read moreI wanted an optician on site who offered Oakley brand frames and secondly, I asked a client of mine who is a physician herself what eye doctor she recommended. She said her family comes to Gainesville Vision. I have been only pleased and highly pleased at that by the professionalism and service of the doctors and their staff here. The eye exam was thorough yet quick and the doctor was very good about answering questions for me. I am involved in a variety of sports so this presents specific concerns (and also is why I insist on Oakley frames because they're about the toughest in the business). What type of variable tint would I need for soccer in bright sunlight or should I just get separate Rx sunglasses? When I am platform diving, I obviously take off my glasses so is the instant transition from corrected vision to uncorrected and from sun-filtered to not something to worry about? Other doctors have seemed unable or unwilling to really delve into specific sports-centric vision issues with me but this one did, and did so gladly. She was simply excellent. When I came back to get the frames I selected when the glasses' lenses were ready, the technician involved was equally professional. When I ran into some issues with these frames playing soccer weeks later, they had time for me again and ended up sending the frames back and getting news ones which worked better at no additional cost. I never felt rushed or like I was causing an imposition for anyone here but instead that they take all the time necessary to ensure each patient's needs are completely met. Very impressed with the entire business.

Received a quote for glasses of $745 with insurance from gainesville ision. Went to quinn eye…read morecenter they had exact same glasses, more options for lens protection $375, same 1 year replacement on frames. Im just amazed how much more this place was! Wont go back there again!

Once you've experienced the chaos of the chain eyeglass stores, you will really appreciate…read moreGainesville Opticians! They don't hurry you, or push BOGO specials or try to upsell you on anything. Wonderful customer service. They fixed my husbands glasses for free. Twice. The best thing though is that once I put my glasses on, I completely forgot I was wearing them. Thanks!

The choices are great, the staff is professional and excellent, amazing customer service. Can't say…read moreenough good things about this place. My daughter and I have been going here for since she got eyeglasses 18 years ago.

First time visit and it was good. I have had a lot of eye problems over the last couple of years so…read moreI have visited eye doctors to much. Just got back to Gainesville and called them because my brother and sister Inlaw use them. They had an opening the next day. I show up and the tech to me back and did all kind of testing. What was nice is that I didn't feel rushed. She was very patient and thorough. I felt well cared for instead of rushed like normal at other doctors. I've been to lately. after everything was done and the eye doctor came in and went over the results and has been going back to see another eye doctor because of some of the results three people I dealt with a front desk, the tech, and the eye doctor were all great people. It's nice to see your business running that well.

I have been under the care of Doctor Lauren McDonald for seven years. My experiences with her and…read morewith her office staff have been very good. So far, I have gone to her for all my annual eye exams, and then in December had some bumps removed from one of my eyelids. She does this kind of surgery after hours one or two days a week.

University Opticians has been in businesses for over 20 years. It shows by the way the opticians…read morework and wonderful the staff is. The owners, Frederick and Diane, are a joy to work with. They are personable, knowledgeable and work hard to try and find you the style of glasses you need. My optician, Dr. Barber, is wonderful! I couldn't ask for a more knowledgeable doctor. Furthermore, the prices are on point, nothing is to expensive, and yes, they send there glasses to a lab. They do this for quality purposes, they let me know this up front, it took about a week to get my new glasses back. I absolutely recommend University Opticians.

Because in my experience, anti-glare coating seems to come off and cloud them up, I requested that…read moreno coatings be put on my new lenses. My lenses started to deteriorate almost immediately after walking out of their shop. A few months later, after they had gotten to a point were they were just getting unusable, I came back to UO to see what could be done about this. I was basically told there was nothing they could do and, ha ha, if I actually HAD gotten the anti-glare coating, they would have been covered by a warrantee. So there was no "warrantee" for the lenses in general?!! I guess that's tough luck for me. Awesome... This place sucks.