Once you've experienced the chaos of the chain eyeglass stores, you will really appreciate…read moreGainesville Opticians! They don't hurry you, or push BOGO specials or try to upsell you on anything. Wonderful customer service. They fixed my husbands glasses for free. Twice. The best thing though is that once I put my glasses on, I completely forgot I was wearing them. Thanks!

The choices are great, the staff is professional and excellent, amazing customer service. Can't say…read moreenough good things about this place. My daughter and I have been going here for since she got eyeglasses 18 years ago.

Love Starling Eye Group! Dr. Starling is amazing, super knowledgeable, kind, and makes you feel…read morecomfortable from the moment you walk in. The whole team is friendly, welcoming, and always willing to help. The office has such a positive atmosphere and you can tell everyone genuinely cares about their patients. Definitely recommend Dr. Starling and the team for anyone looking for great eye care!

Horrible experience! Worst vision care customer service in Gainesville. The vision care office has…read moresignificant billing issues and engaged in borderline insurance fraud. Pay attention to your credit card charges/statements and random charges being submitted to your health insurance without patients approval and authorization. 3/28/2025 - First billing scam/issue. Had appointment on 3/28/25, eye where dilated by dr., was incorrectly billed and credit card over charged. Used my VSP vision insurance, w/ copay $10. Dr office billed a subtotal of $50 for 3 line items. My credit card was charged $120.00. Dr ended 3/28 appointment early and requested a follow up refraction appointment one month later. Dr. Office refunded $120 back to credit card. And then charged my credit card $60 even though invoice subtotal was $50. Patient paid $60 in full at time of service. 04/28/2025 - Second billing scam/issue. Had appointment on 4/28/25 with Dr. Starlings for the 3/28 appointment she ended and then requested a follow up exam and refraction. On 04/28/2025 Dr. Starling completed refraction, new contact rx issued, new and trail contacts ordered. Dr was fully paid at time of service. On 4//29 one day after my appointment, Dr. Starling dropped me as a patient! WTF, what horrible service and experience. Next Dr. Starling, canceled the new contact rx she wrote the previous day, cancels my trial contacts she ordered, and has her front desk tell me that they are refunding for the services they rendered. I questioned and complained that the 4/28/25 $45 copay was a second copay being charged for the first visit on 3/28 which Dr. already collected the copay when processed under VSP. Early on 04/29, I spoke with Lauren from Dr. office about 04/28 charges. At that time I asked Lauren if my VSP insurance was listed and billed. Lauren confirmed yes it was for 3/28 DOS charges. I asked Lauren if my Florida Blue Insurance was listed on my account profile. Lauren lied to me telling me no. I advised Lauren my VSP is the only insurance Im using and should be the only instance listed. I asked her to please remove my health insurance information from their system if listed. Next, Lauren said my health insurance wasn't billed for 04/29/25 DOS charges. According to my health insurance, Dr Starlings office billed my health insurance $80 of my copay 04/28 and then billed me $45 as patient responsibility. Why am I and my health Insurance being charged a second co-pay on a secondary follow appointment and services originally postponed by Dr Starling on 03/28/2025 until 04/28/2025?

I selected Gainesville Vision when I needed a new eye doctor based mostly on two factors: for one,…read moreI wanted an optician on site who offered Oakley brand frames and secondly, I asked a client of mine who is a physician herself what eye doctor she recommended. She said her family comes to Gainesville Vision. I have been only pleased and highly pleased at that by the professionalism and service of the doctors and their staff here. The eye exam was thorough yet quick and the doctor was very good about answering questions for me. I am involved in a variety of sports so this presents specific concerns (and also is why I insist on Oakley frames because they're about the toughest in the business). What type of variable tint would I need for soccer in bright sunlight or should I just get separate Rx sunglasses? When I am platform diving, I obviously take off my glasses so is the instant transition from corrected vision to uncorrected and from sun-filtered to not something to worry about? Other doctors have seemed unable or unwilling to really delve into specific sports-centric vision issues with me but this one did, and did so gladly. She was simply excellent. When I came back to get the frames I selected when the glasses' lenses were ready, the technician involved was equally professional. When I ran into some issues with these frames playing soccer weeks later, they had time for me again and ended up sending the frames back and getting news ones which worked better at no additional cost. I never felt rushed or like I was causing an imposition for anyone here but instead that they take all the time necessary to ensure each patient's needs are completely met. Very impressed with the entire business.

Received a quote for glasses of $745 with insurance from gainesville ision. Went to quinn eye…read morecenter they had exact same glasses, more options for lens protection $375, same 1 year replacement on frames. Im just amazed how much more this place was! Wont go back there again!

A great place very friendly, always great to talk to, takes care of all my needs highly recommended…read moreto anyone with the care of their eyes!

What a wonderful staff!…read more I was new to town and new to contacts. Gainesville Family Eyecare was able to get me in for an appointment right away and were very helpful with teaching me to use contacts. They were very patient and took their time with helping me put my contacts in for the first time. Their office is very nice and in a convenient location off of 39th Avenue. I would highly recommend Gainesville Family Eyecare to friends and family. Thanks so much for your help!! :)

University Opticians has been in businesses for over 20 years. It shows by the way the opticians…read morework and wonderful the staff is. The owners, Frederick and Diane, are a joy to work with. They are personable, knowledgeable and work hard to try and find you the style of glasses you need. My optician, Dr. Barber, is wonderful! I couldn't ask for a more knowledgeable doctor. Furthermore, the prices are on point, nothing is to expensive, and yes, they send there glasses to a lab. They do this for quality purposes, they let me know this up front, it took about a week to get my new glasses back. I absolutely recommend University Opticians.

Because in my experience, anti-glare coating seems to come off and cloud them up, I requested that…read moreno coatings be put on my new lenses. My lenses started to deteriorate almost immediately after walking out of their shop. A few months later, after they had gotten to a point were they were just getting unusable, I came back to UO to see what could be done about this. I was basically told there was nothing they could do and, ha ha, if I actually HAD gotten the anti-glare coating, they would have been covered by a warrantee. So there was no "warrantee" for the lenses in general?!! I guess that's tough luck for me. Awesome... This place sucks.

Friendly & Professional Service with great selection of frames! We recently purchased for both our…read moredaughters (10-yr & 15-yr) and they both LOVE their new glasses. Thank you Danny for helping the girls select the right frames and style for their individual personalities.

I've been getting my glasses here for several years. It was recommended by my ophthalmologist…read more It's a one-man shop, and he is very knowledgable. I bought a pair of glasses and asked for a well-advertised frame. He said he had a better one, that was much stronger and still attractive. Two years later, I somehow dropped my glasses beside my car in a parking lot--didn't hear them fall. I had to wear my prescription sunglasses, and found the glasses when I returned to the car. Evidently they had been stepped on. I took them back to the Optical Shop and the man said that it was a good thing I had that particular frame as he was able to "save" them. .

Good caring doctor with lots of experience. Highly recommended…read more The staff is supportive and helpful. Great overall experience with a friendly clinic atmosphere.

High quality medical care by skilled MD and staff in a convenient location…read more John Winnie