February 19 2026 my first eyes exam with this new doctor. She was absolutely fantastic. I am not…read moresaying that to sugar coat her . She's a great listener easy to talk , understand my concern, my eyes exam was very professional, no AI no visual Dr just a real good Doctor that's still care about People's price was not expensive for eye exam plus contact with no insurance I live in Flagler County for 24 years and my only regret is I did not find this place sooner so I'm giving the Dr of 5 star for knowledge an her direct approach to my concern with my Eyes. I hope that you all got a chance to go see her especially if you just move in Palm Coast or Flagler County and you looking for someone that will tell you exactly what your eyes need for a better visions making an appointment she's worth every single penny

Very disappointed. Had exam and purchased glasses. Went to pick them up and there was not any…read moreeffort to fit or adjust them...just handed them to me. Then later they refused to provide critical measurement lens data they calculated (PD) and I paid for as part of the service. At first they falsely contended that Florida law disallowed the providing of such info. There is no such law. Multiple states actually require it. Florida does not. Then they shifted to some vague "liability" concerns which was creative but not credible. However, their real reason for the refusal, which they finally admitted, was that I could use that necessary measurement data to buy cheaper glasses on-line or somewhere else at a cheaper price... in essence trying to force me to use them again for any future prescription glasses needs. Poor and unfair business practice. I emailed them recently to their customer service address expressing these same concerns but received no reply.

Ordered glasses the 3rd of October, it's NOW Nov 18. NO ONE has contacted my husband one way or the…read moreother about his glasses. Went in there today, to find out his glasses were " cancelled" because apparently the frames were discontinued!? We will NEVER recommend or buy ANYTHING from this place EVER again! Called the " customer experience " line, and all they did was the same thing the store did, offer a refund. Never again!

Brought my husband here for new glasses. He breaks and loses them. He got a great deal in two pairs…read moreand an eye exam. They look great on him. We are taking our friends to get their glasses here also no more over paying for something so basic. This would be great for someone with children also. They do have higher end frames if that's what you're looking for or want. I recommend this place.

A sad story: broken eyeglass frame, from out of town, no prescription. Kathy and Missy repaired a…read moremangled frame and reset frames. Wonderful service! Thank you, Jim

I saw Dr. Brian Peterson at Infocus Eyecare in Ormond Beach. Not only did he give an excellent and…read morethorough eye exam, he was a very pleasant and caring person. The optician side of the business was great, too. I want a specific style of frame (aviator with wrap-around temple piece) which are common anymore. They were able to source them and I had my new glasses in a week and half. I am not sure why there are some bad reviews from California. Perhaps they are reviewing a different company there with the name Eye Design Eyewear. The business in Ormond Beach Florida does not use that name anymore, and Yelp should adjust its site accordingly.

Bragging on this business again. They figured out the best…read moredeal for me comparing my insurance cost compared to their total cost for prescription glasses and prescription sunglasses. It ended up being their deal saved me over $300 over my insurance. Then I lost the nose piece to my sunglasses and tried to replace myself unsuccessfully. They ordered me a whole new pair of prescription Oakley purple iridium sunglasses. FREE!! I will keep bragging on this business because not only do they offer great deals, they are professional, courteous and friendly in the store. A lost service standard now.

They do not stand behind the lack of quality in the work they do. I lost my only pair of glasses…read morein the ocean and did a quick search for an optician/optometrist and eyeglass shop to get an expedited replacement. Argued with the optometrist re dilating my eyes for an eye exam. I gave in because she insisted that the dilation was absolutely necessary. Never had eyes dilated for a vision prescription since I was a teenager and the glasses that the prior eye doctor got for me were always perfect. After the exam was complete I was walked over to the eyeglass part of the business which was attached, and long story short the resulting glasses were awful and pricey (over $700) so I tried them for 60 days and then went back. The eye doctor scared me by saying that my prescription had drastically changed. Had to pay $200 more to get the glasses remade. They still suck. The optometrist told me that my cataracts must have gotten much worse requiring surgery. So I got a referral to the best Ophthalmologist in the county and he said yes I have cataracts but they are nowhere near ready to operate on. Shame on you, For Eyes!! After another year and continuous issues with the For Eyes glasses, I went to Beach Vision and saw Kevin Brantley and no dilation required, and he was able to share with me what he believes went wrong with For Eyes. I will be writing a review for Kevin and Beach Vision after my new glasses arrive.

Biggest time wasters and the most frustration I've ever experienced in ordering glasses over the…read morepast 40 years. Two thumbs down for the retail side. They are highly unprofessional and poorly managed. The optician side is marginally better. Severely disappointed in the lack of service and low quality received and will never use them again.

I placed an order with LensCrafters at the Volusia Mall in Daytona Beach Florida on December 23rd…read more2025. The sales person was Ashley who is also the manager of the store. The sales order number is #1036618190538. The order was for blue lens computer glasses. I provided them my existing frames. I contacted the store on Jan 10 2026 and got a message stating they would call me back in 2 days. I did not receive a call from them. I contacted them again on Jan 20th 2026 at 9:47 AM and got the same message. I then contacted LensCrafters.com via phone and was told that my order had been cancelled and I needed to contact the store. I explained the situation and was told the only way was for me to travel to the store in Florida. I then tried again to contact the store on Jan 20th 2026 and I was able to speak to someone at the doctors office there. The person told me that they would leave a message for the manager and I would be contacted. I wanted to speak to Ashley and tried several times that day to reach the store 3 times but no one picked up and all I got was a message stating that someone would get back to me within 2 business days. On the 4th try Ashley picked up. She confirmed that the order had been cancelled because the glasses had come back but they did not pass quality control. She said one of the employees there would get back to me the next day. Of course no one contacted me the next day. I tried contacting the store on the 24th of Jan again, after a couple of tries I got through. I spoke to Ashley for a few minutes and was put on hold. An employee came on line and asked if I could describe the frames I gave them. I told them they had the frames and should look at the frames themselves. I was put on hold for 15 minutes. The employee came back at which point I asked them to simply refund my money and send my frames back. She said ok. I asked her to put me back in touch with Ashley so I could confirm this. I was put on hold for 15 minutes again after which I hung up and tried to call again a couple of times to no avail. I am now out of my money and my frames. Do not go to this store. Ashley is the Manager. They have stolen my money and my frames

The LensCrafters in St. Augustine insisted I needed a 3rd complete eye exam in under a year because…read moreit had been more than 45 days (3 months) since my last one. I was there with concerns about my new contacts. They then decided they could not submit it to my medical insurance because that would be the third time in under a year and it would be rejected. Because it's not necessary! They charged me anyway for the full price. This is a LensCrafter scam. Go elsewhere. Too bad because the optometrist and staff are great.

I am on vacation and my nose Piece broke and I looked up eye…read moreglass repairs and several places came up. After reading the reviews I knew there was only one place to go. LensCrafters in St. Augustine was the place and my associate was Kelly. She was absolutely amazing, sweet and helpful. She took care of me right away and the best part, she didn't charge a cent. I offered but she said absolutely not ant to Enjoy the rest of our vacation. 10/10 for LensCrafters

I highly recommend coming to Visionworks for eye exams. The optometrist is very caring and kind…read more She always answers the million questions that I come in with and they have great instruments to perform the eye exam itself. I am not sure if it's because of my insurance, but I do have to pay an upfront amount for a photo for the back of my eye, but I totally recommend this so you can get a clearer understanding of your eye health. The establishment is always very clean and the people who work here are very kind and accommodating. They are also very knowledgeable with everything associating to the eyes, which is actually really helpful of course. Again, I am not sure how it goes with buying glasses as I do not buy them here for my own reasons, but I have heard great things for that entire process.

My family and I have been coming here for years. Always great customer service and my prescription…read morefor contacts and glasses is always accurate. 10/10

I have been a patient of Complete Family Eye Care for six years after trying at least two other…read morepractitioners in Jacksonville. I must say that I am thrilled that I found this practice. Drs. Erika and Gerald Fisher are both excellent at what they do and have the people skills to treat a patient like a person and not just another appointment. I'm no expert on optometry but they are able to run multiple non-invasive tests using advanced machinery to ensure your eye health. The ability to review a large photo of your optic nerve right in the presence of the patient is a plus. The desire to discuss the images and other tests with you like an adult is priceless. I highly recommend this practice. When it comes to your eye health you should not skimp. I honestly have no negatives to report on this practice and am thrilled they are located right in my neighborhood.

Truly the worst eye doctor experience of my life. Inaccurate diagnosis, referral to specialist who…read moretold me they were completely wrong and had misread results, poor service, rude staff. Be warned, there are far better practices to trust with your eyesight.

Fantastic experience!! Kaylani is an ALL STAR! She walked me through the process of putting on my…read morenew contact lenses (very patiently). Everyone had a smile and the customer service. Thanks guys!!

All the staff were amazing. My daughter lost her glasses in the ocean and we had to find a way to…read moreget some right away because she has a high rx and without them she can barely see her hand in front of her face. We went in and Suzanne was amazing. She was very friendly and was able to help my daughter get 2 pair of glasses for way less the her original glasses cost. The prices were amazing. We were able to get both pair the same day. They also take insurance even thought we did use mine. The only thing is they are across from the Daytona speedway and there was a concert so the parking lot was packed and traffic was heavy.

Review for THE EYE DOCTOR…read more I love Dr. Heacock, but I do not like the company that has taken over from Total Vision. One of the workers male who work in the front sits left corner is rude to his coworkers and customers, and I am not going to go there ever again. Sorry, Dr. Heacock, but I am going to be changing my provider. I do want to to say thank you to Dr. Heacock for everything he has done for me, but the name "THE EYE DOCTOR" is not for me.

I love Dr. Heacock, but I do not like the company that has taken over from Total Vision. One of the…read moreworkers who work in the front is rude to his coworkers and customers, and I am not going to go there ever again. Sorry, Dr. Heacock, but I am going to be changing my provider. I do want do to say THANK YOU for everything he has done for me but my "MYEYEDR" is not for me