Dr. Skylar gives you home town care . Reminds me of the good ole days when Drs. have you empathy…read moreand went the extra mile . Office staff is also kind and friendly. . Definitely found my new eye care Dr.

They were very helpful and provided an excellent selection of eye wear. Reasonably priced compared…read moreto the big chains. Next time I need another pair of glasses that's my " go to place. " I've worn glasses since the age of 7 and they provided the easiest most seamless and cost effective service than any others in my memory.

Everything could improve quite frankly including training their employees better…read more.... I booked an in-person office appointment online with the Doctor of Optometry. Upon arriving, I was informed that the appointment was, in fact, virtual and that there is never a doctor physically on site, which was misleading and a waste of my time. The most shocking issues, however, involved patient privacy and professionalism during the check-in process: * Major HIPAA/Privacy Violation 1: The receptionist handed me an entirely different patient's paperwork containing their personal information. * Major HIPAA/Privacy Violation 2: While speaking to my husband, she then handed me another person's driver's license and insurance card. At this point, my husband and I immediately decided not to proceed with the appointment due to the office's demonstrated inability to handle sensitive personal information securely. We requested our paperwork back, concerned that our personal information would end up in someone else's hands. The receptionist claimed our paperwork was already in a locked shredder bin and could not be retrieved. As she spoke, the bin's lid popped open, revealing there was no lock. This experience was appalling. The combination of misleading appointment information, extreme negligence regarding patient privacy (handling multiple other patients' identifying documents incorrectly), and dishonest claims about retrieving our paperwork makes this office completely untrustworthy. I strongly advise against using their services.

Sandy and Tish are very polite and professional . Took care of my request for Versace sunglasses…read morequickly. Do not go to eye style... carolina Was rude and unprofessional. I am a disabled senior with a heart condition and expect courtesy

have been useing Tomoka rye for several years dr Root and Dr. Hess are excellent Dr Hess is former…read moremilitary he did my cataract surgery

The facility itself is undeniably state-of-the-art--spotless, modern, and staffed by pleasant,…read moreprofessional front-desk personnel. Unfortunately, my experience with the physicians was far less impressive. I was repeatedly passed from one doctor to another within the same practice, each citing a different area of specialization. Rather than coordinated care, the process felt inefficient and, frankly, transactional--almost as if each referral was designed to secure another slice of the insurance reimbursement. After seeing nearly every doctor in the office, I was inexplicably routed back to the first one. At that point, it was clear no one had a definitive understanding of my condition. Adding to the frustration, the practice billed my medical insurance instead of my eye insurance, creating yet another unnecessary complication. Thankfully, after switching insurance providers, I visited a different ophthalmologist who accurately diagnosed and resolved the issue in just two appointments. It's disappointing that a practice with such polished facilities and advanced equipment fell short where it mattered most: precise diagnosis, continuity of care, and competent billing.

dr. nelligan and melinda make a tremendous team!!!! they are both so very professional, caring,…read morehelpful, and very compassionate!!!!!! this is a 5-star eye practice.....the best in the northeast of florida!!!!!

I went to the Eye Center optician to buy new eye glasses. The optician was rude. She told me that…read morethey did not take my United Healthcare insurance. Not true. I guess she is not going like that I know the Eye Center of St Augustine does take my insurance. Sorry Sue, United Healthcare has been made aware of your Ruh Roh. Bada Bing Bada Bing.

Ordered glasses the 3rd of October, it's NOW Nov 18. NO ONE has contacted my husband one way or the…read moreother about his glasses. Went in there today, to find out his glasses were " cancelled" because apparently the frames were discontinued!? We will NEVER recommend or buy ANYTHING from this place EVER again! Called the " customer experience " line, and all they did was the same thing the store did, offer a refund. Never again!

Brought my husband here for new glasses. He breaks and loses them. He got a great deal in two pairs…read moreand an eye exam. They look great on him. We are taking our friends to get their glasses here also no more over paying for something so basic. This would be great for someone with children also. They do have higher end frames if that's what you're looking for or want. I recommend this place.

In and out quickly! Doctor was super polite, very friendly but still a professional. Went for…read morecontacts so didn't look at glasses. I would go back

I went to the Target Optical, located inside the Target in 5100 E. Highway 100, Palm Coast,…read moreFlorida, to get an eye exam to purchase a new pair of glasses. I was extremely satisfied with the staff, service and the glasses that I purchased. They have a nice selection and reasonable prices. Staff: Ms. Henny Hatherton, Mr. Jim Allen, Ms. Jennifer Hartman, and Dr. Natalie Findlater were attentive, friendly and quick. They work well together to ensure that you are in and out of the store. I love my glasses. My husband on the other hand had an issue with the transition, and was told that an exchange is not a problem. Three weeks laters he revived a new pair of glasses. Service: Excellent & professional service. Will definitely return next year, and I do recommend purchasing your glasses at the Target Optimal.

Buyer beware. I went for a regular yearly eye examine. I am on Medicare. They not only took my…read morecopay of $45, they charged me $75 for the "prescription." I asked why? I have never been charged for a prescription in my life. They said, "We only bill medical." Well, according to Medicare (Florida Blue Advantage Plan) they pay for one eye examine a year. So what was the $75 for? I never saw an ophthalmologist. I was told that they are supposed to tell me this when you make the appointment. Nope was never told and they refuse to refund the $75. Stay away.

I am an elderly individual who went to Florida Eye a year ago and they were very nice and accepted…read moremy insurance but I called for another appointment and they no longer accept government insurance. They may have a case of TDS..............................

I like them. Dr Bonnie is intelligent, she knows her stuff. Family Eye Care stands by their…read moreglasses, contacts etc. ever a problem, come on back in. Sheila and Louis are great to. Everyone is friendly and treats you like family. Really. Come here for your optical needs.

2nd time I went to do my exam and new glasses they got me to try bifocals. They said if I did not…read morelike them they would replace the lenses for free. Gave them a try and did not like them. Went back and the shop was empty. Called the number multi times that they left posted on he door. Never ever got any call back and I am stuck with glasses I can't use.