They are one off the best been with Dr Cole for many years him and his staff is is very polite and…read moreprofessional

Went in and picked out a pair of glasses (10-5 Friday), then asked when they would be ready. I was…read moretold Monday. Called Monday and was told mine were special and it would be Wednesday. Called Wednesday and was told Thursday, called Thursday and was told they would call me on Friday. I never received a call so I called Saturday and was told Monday. This is not a company I will choose to do business with again. And Monday as no come yet

Very polite and professional group of people. Dr Cole was very nice, patient and explained…read moreeverything before he did it. When I had questions or trying to read the chart he did not make me feel like I was dumb or crazy. Mr Tyler was very kind in helping get me a new pair of glasses. He spoke very professional and courteous the entire time. Ms Sharon was very helpful in showing me glasses I might be interested in and helping me fill out my paperwork. If you want a good value glasses with very professional service go see Dr Cole and his team. Highly recommend.

I had an excellent experience with Lake City Vision. They really went the extra mile to help me and…read moreprovided excellent followup service.

I've called for three days to check on my new lenses, no answer, left messages and got no response!read more

Dr Broome and Wife no longer own the Practice. Heather, (the new owner) told my wife when she came…read morein February to come back next month, because warranties on frames were on hold due to the switch over. My wife went back March and April to warranty the frames and was told each time to come back and they would be able to warranty them the next month. Today, May 1st, She went in to have them fixed. Heather told her that because the leg finally broke off after 3 Months that it was no longer warrantable.

Dr Foreman gave me the worst exam I ever had. I just went to another Eye Doctor and he gave me a…read moreprescription I can actually see out of. And it's completely different than what Dr foreman gave me. And this office refused to make any correction so I am out money because he used up my insurance for the year. The office people were very nice though.

DO NOT USE THIS BUSINESS!!!…read more As a 30 year patient this group, something has changed. The new staff couldn't be bothered to tell my wife she was not due for her annual appointment, but scheduled her 3 months early. In 30 years, never once was that an issue. Be warned, a routine exam does not include a new prescription for glasses or contacts. In 30 years, when was that ever mentioned. Now they have us on the hook for over $200. It's not about the money, it's the principle. As the office manager put it, "We don't have time to check if someone is due for a visit when the call to schedule an appointment." Really?? It never seemed to be a problem in the past. This was a great place. Now, it's .

Very friendly and helpful staff. Dr Cole was very patient with my daughter and explained all the…read moreoptions for glasses she needs. He also was very helpful in explaining why my husband(which is a diabetic) was having blurred vision even with his glasses. Wait time as a new patient isn't terrible and neither is the wait time for your glasses to come in. I would highly recommend if you are needing eyeglasses or contacts

I think this place is great. I take my whole family here the staff is really nice and friendly and…read morethe eye dr is really good at his job. Been going there for 3-4 years now

Dr. Bodendorpher is great. The care is wonderful. It couldn't be better. The wait time is horrible…read more It takes forever to complete an appointment. Plan on spending a good while.

Absolutely great experience from beginning to end . Staff are on point and courteous. Dr there…read morepoint us to the rt direction to see the best retina Dr specialist in town who has taken care of my husband almost going blind! I recommend them them without hesitation.

I started seeing the doctor here about a year ago. I haven't had any issues with the staff or the…read moredoctor. very professional in all area's.

Worst experience I have ever had in any doctors office EVER. The office manager was very rude and…read morevery stern with me. Do you know that the mirror in the waiting area is a 2 -way mirror to the office manager's office. Seems like she is a little paranoid or very noisy. I have worked as a Administrative Assistant for over 15 years and as a Bank Teller for about the same amount of time. One of the First things you learn in Customer Service and as a professional is that when someone comes in upset you try to do everything in your power to defuse the situation NOT escalate it. But escalate it is exactly what this supposed office manager did. I had questions about a communication issue I thought should have been handled a little differently. Like letting people waiting in the parking lot for the doors to open at 1:00PM know that they have been unlocked. Also the signs on the front door are covered with some kind of dark film and you can't really read them from your car or see what going on inside the office. When I voiced my concerns about this lack of communication, I was told the doors were unlocked at 1:00PM and it was pretty much my fault that I did not know this. When I told her that this was not good customer service, I was spoken to like a little child and told to sign in and sit down. Later she had an issue processing an insurance card. At that point I did question if she knew her job or not. I was then asked to leave. I was very happy to. From what I have read in other reviews, it seem like the Doctor is very good. But his front desk staff leave a lot to be desired. Will never set foot in this office again. If anyone else reads this lengthy review, I Highly suggest you find another Eye Doctor to visit or at least until he finds a new office manager.

I have had several eye exams and by far Dr. Cole is the best one in Lake City, I would recommend…read morehim to everyone. He is the only one that has ever got my prescription right. I will never go to another Dr. Thank you Dr. Cole HJ Hafner