Fraudulently billed $5400 for laser cataract surgery falsely claiming service was out of pocket,…read moreMedicare did not cover laser surgery, laser surgery was not medically necessary, and my insurance would not be billed; yet my medicare account was billed almost $20,000. request for refund denied. Buyer beware

I would give lower stars if I could but unfortunately 1 star is all I can do. This was one of the…read moreworst doctor's offices I have ever been to. I showed up to my early morning appointment around 5 minutes early, it took me about 50 minutes to be taken to a room. The older nurse who got my initial information was INCREDIBLY rude, as if I was the one who was an hour late. She proceeded to be extremely rude to me (smirking and rolling her eyes?) and dismissive about my current glasses prescription, and acted like it was an inconvenience just to speak to me. She then dilated my eyes without any warning, and left me in an extremely bright hallway with no explanation or glasses to wear. I have never had an eye exam before, so this was pretty jarring and uncomfortable. I can't even imagine what it would've felt like if I hadn't had someone with me. We then waited ANOTHER hour to be taken to an exam room, then waited another 45 minutes for the doctor to come in. The doctor made no effort to understand why I was there in the first place, the vision symptoms I'd been experiencing, and he and all assisting staff acted as if I was a great inconvenience to them once again. Do NOT go to this place if you can help it. If you do, be prepared to meet the rudest staff members you'll find at a doctor's office. I can't imagine ever treating my clients like this. To top it all off, I received one of the largest bills for an exam I've ever had, all for the most useless appointment I've ever experienced. Seriously, save your time and money and go somewhere else.

Our family had been loyal customers for years. Dr.Quinn is a phenomenal physician, however, since…read moreoffice management has changed it is obvious that they now value profit more than patient satisfaction. I have both health insurance and Humana exam and materials vision insurance. My exam today was an annual exam to get prescription updates for both glasses and contacts. This is covered with a $10 copay with my vision insurance. I did agree for "additional" tests which I was told would be scheduled a few months later which would require the use of my health insurance at that time. However when I left my visit, without having the "additional testing" which I was told would cost $65.00 at a later date, I was presented with a $127 copay, and they used my health insurance instead of vision insurance. I didn't purchase contacts/glasses- and did NOT agree to any additional testing other than what I was told would be scheduled at a later date. Quinn eye center office mgt. chose to use my health insurance instead of my vision insurance adding one item (which I had NOT previously agreed to not been informed of cost) claiming they were "saving" me money. When I attempted to resolve this issue, speaking with both Christine and John Michael, I received 2 different rationales for this cost. I cannot recommend an eye doctor who charges a $127 copay for annual eye exam when the patient has vision insurance that would cover these items with only a $10.00 copay. After appointment, I called my Humana vision insurance representative who indeed told me that both contact and eyeglass prescriptions are included in their annual eye exam with only a $10 copay. It is very sad because we have been loyal patients for years. I CANNOT in good conscience recommend them any more.

I usually go to LensCrafters in the oaks Mall. But the Quinn eye center got me quicker. This was my…read morefirst time there and I will never ever ever ever go back there again. I think he is just billing insurance with no proper care I walked out. I assume Dr. Quinn is a guy but it might be a woman. Never saw them

First time visit and it was good. I have had a lot of eye problems over the last couple of years so…read moreI have visited eye doctors to much. Just got back to Gainesville and called them because my brother and sister Inlaw use them. They had an opening the next day. I show up and the tech to me back and did all kind of testing. What was nice is that I didn't feel rushed. She was very patient and thorough. I felt well cared for instead of rushed like normal at other doctors. I've been to lately. after everything was done and the eye doctor came in and went over the results and has been going back to see another eye doctor because of some of the results three people I dealt with a front desk, the tech, and the eye doctor were all great people. It's nice to see your business running that well.

I have been under the care of Doctor Lauren McDonald for seven years. My experiences with her and…read morewith her office staff have been very good. So far, I have gone to her for all my annual eye exams, and then in December had some bumps removed from one of my eyelids. She does this kind of surgery after hours one or two days a week.

Because in my experience, anti-glare coating seems to come off and cloud them up, I requested that…read moreno coatings be put on my new lenses. My lenses started to deteriorate almost immediately after walking out of their shop. A few months later, after they had gotten to a point were they were just getting unusable, I came back to UO to see what could be done about this. I was basically told there was nothing they could do and, ha ha, if I actually HAD gotten the anti-glare coating, they would have been covered by a warrantee. So there was no "warrantee" for the lenses in general?!! I guess that's tough luck for me. Awesome... This place sucks.

Good selection of glasses and excellent service. But I miss Diane Wood who could always select the…read moreglasses that looked best on you.

Unprofessional, angry, and rude staff and physician. Came to him with a problem he became angry…read morewhen I mentioned having gotten other opinions for my eye problem. He then had a temper outburst in front of my daughter. He was more concerned with his ego than my eyes or what I've dealt with over the past four months. Maybe it was Friday afternoon and he was trying to leave the office and couldn't be bothered with any extra questions. What ever the case it was uncalled for and inexcusable. Terrible customer service truly have never seen anything like this any where let alone a professional office that is supposed to take care of patients.

I recently had Cataract surgery in both eyes by Dr Balch and had immediate confidence in him and…read morehis staff after visiting the office. The results bear my impressions out as both surgery's went without a hitch, I was comfortable throughout and as I said, the results using the traditional method (non laser) are amazing. I'd recommend him definitely!

I just want to brag on this businesses for a moment…read more. Dr. Minesinger has seen me constantly for 2 weeks for an eye problem I've been having. Never have been a patient before, but last week they told me to come on down with no appointment. I've been in several times over the last 2 weeks and this guy is just awesome. They have went above and beyond to accommodate me and solve my eye issue. I couldn't be more thankful for his office at the moment! Kudos to them!

I absolutely recommend this office. Not only is your exam easy going and you get a good laugh in…read morewith doc, you get the best service when picking out your glasses with Tika. 5 stars plus some!!!!!

Dr.Krepley is highly skilled and knowledgeable. She is a cornea related specialist. Entire staff…read moreand doctors are extremely thorough and excellent diagnosis and proper protocol for my eyes has been a God send.

Great doctor office the whole team works nicely together and the are practicing very safe Covid…read moreconditions

Top shelf optician! I've been seeing opticians for more than 40 years, and I'm certain that Dr…read moreBangstadt has been the best I've even seen! He's extremely competent, thorough, and like-able. He takes extra time to ensure that you get the best exam and prescription. HIGHLY recommend!!

Dr. Bangstad is honest with a great chair side manner. He cares about his patients. The entire…read morebusiness felt like home. My eye doctor retired, and I was used to certain treatment and a "family" environment without the new sales pitches... this is perfect. College students should go here. I'd feel safe knowing my child was receiving top care. Just go see him, you won't be sorry.

I have been with Dr Odom since Dr McCoy was in practice. Dr Odom was my nurse back then. He's…read moreworked with myself, my husband and son. He is the best and I highly recommend him. He is like family. Erin is great also and so is the whole staff.

Dr Odom has been my physician for several years. I've never had less than excellent care from him…read more He listens to his patients better than any physician I've known, and tries to find the cause for every ailment rather than just throw medicine at it. I'm a nurse, and worked with Dr Odom during his residency. I was so impressed with him, I remember thinking "if Dr Odom opens a practice locally--I'm going to HIM!" Thankfully, that was the case. He's very smart, he listens, and then provides thoughtful, quality healthcare. His Nurse Practitioner, Erin, is wonderful as well. They stay very busy! Book early--they're worth it!!