Our family had been loyal customers for years. Dr.Quinn is a phenomenal physician, however, since…read moreoffice management has changed it is obvious that they now value profit more than patient satisfaction. I have both health insurance and Humana exam and materials vision insurance. My exam today was an annual exam to get prescription updates for both glasses and contacts. This is covered with a $10 copay with my vision insurance. I did agree for "additional" tests which I was told would be scheduled a few months later which would require the use of my health insurance at that time. However when I left my visit, without having the "additional testing" which I was told would cost $65.00 at a later date, I was presented with a $127 copay, and they used my health insurance instead of vision insurance. I didn't purchase contacts/glasses- and did NOT agree to any additional testing other than what I was told would be scheduled at a later date. Quinn eye center office mgt. chose to use my health insurance instead of my vision insurance adding one item (which I had NOT previously agreed to not been informed of cost) claiming they were "saving" me money. When I attempted to resolve this issue, speaking with both Christine and John Michael, I received 2 different rationales for this cost. I cannot recommend an eye doctor who charges a $127 copay for annual eye exam when the patient has vision insurance that would cover these items with only a $10.00 copay. After appointment, I called my Humana vision insurance representative who indeed told me that both contact and eyeglass prescriptions are included in their annual eye exam with only a $10 copay. It is very sad because we have been loyal patients for years. I CANNOT in good conscience recommend them any more.

I usually go to LensCrafters in the oaks Mall. But the Quinn eye center got me quicker. This was my…read morefirst time there and I will never ever ever ever go back there again. I think he is just billing insurance with no proper care I walked out. I assume Dr. Quinn is a guy but it might be a woman. Never saw them

First time visit and it was good. I have had a lot of eye problems over the last couple of years so…read moreI have visited eye doctors to much. Just got back to Gainesville and called them because my brother and sister Inlaw use them. They had an opening the next day. I show up and the tech to me back and did all kind of testing. What was nice is that I didn't feel rushed. She was very patient and thorough. I felt well cared for instead of rushed like normal at other doctors. I've been to lately. after everything was done and the eye doctor came in and went over the results and has been going back to see another eye doctor because of some of the results three people I dealt with a front desk, the tech, and the eye doctor were all great people. It's nice to see your business running that well.

I have been under the care of Doctor Lauren McDonald for seven years. My experiences with her and…read morewith her office staff have been very good. So far, I have gone to her for all my annual eye exams, and then in December had some bumps removed from one of my eyelids. She does this kind of surgery after hours one or two days a week.

Because in my experience, anti-glare coating seems to come off and cloud them up, I requested that…read moreno coatings be put on my new lenses. My lenses started to deteriorate almost immediately after walking out of their shop. A few months later, after they had gotten to a point were they were just getting unusable, I came back to UO to see what could be done about this. I was basically told there was nothing they could do and, ha ha, if I actually HAD gotten the anti-glare coating, they would have been covered by a warrantee. So there was no "warrantee" for the lenses in general?!! I guess that's tough luck for me. Awesome... This place sucks.

On November 22, 2022, I placed an order for prescription glasses with the University Opticians,…read moreInc. Gainesville, Florida. After the paperwork was done and $209 paid, I advised an optician, Mr. Fredrik Wood that I wished my new glasses lenses would be the same high quality as my old ones, from New York. On these words, Mr. Wood requested to borrow my old glasses to be sent for a pattern reference along with the order to a lab that will work with the order. For unknown reasons, it took them the whole month to complete the order. On arrival at the University Opticians office, to my dismay, I discovered that there were no more of my old glasses in existence: its 8-year-old dilapidated frame was used to install new lenses, and high-quality old lenses had been discarded by Mr Wood. On all my perplexed questions, he just shrugged his shoulders and mumbled. The new product was incapable of being worn by kept slipping down my nose. That's not all: if the right lens was hardly acceptable, the left lens seemed to be out of visual focus at all. I demonstrated to Mr. Wood that I can read smaller letters with my left naked eye than with new glasses. Yet on my request to reorder the lens, Mr. Wood continued going on that something is wrong with my left eye, or my prescription that I brought in was not accurate: "You need to see Doctor Barber. He has worked for me for 12 years. It's right here in the office." Now, as a side note, I am a 78-year-old man, not good at proving my point, easily losing train of thought, and gullible enough to follow deceiving recommendations. At that point, I said: "OK, let's get to the bottom of it". So on December 26th, I paid another $69 to Mr. Wood for seeing the doctor. At the beginning of the eye exam session, on my request to check my vision with the new glasses, Dr. Barber kind of ignored my request, and changed the subject by replying with some medical terms of which I don't have any knowledge. He proceeded with dilating the eye pupils. My vision got blurry, so it wouldn't make much sense to repeat my request. He examined the retina and told me that the prescription I brought in was correct, and he couldn't FIND ANYTHING WRONG WITH MY LEFT EYE. Though eventually, he made vague references to some other clinics where I could check my eyes, "just in case." Afterward, I think, the first thing Dr. Barber was supposed to do was to check my vision with the new glasses on, but he didn't. Once again, I see with my naked left eye better than with these new glasses on. My guess is, that Mr. Wood had instructed Dr. Barber not to involve the glasses in the problem and to send me to some other clinic so that they would buy some time and get rid of the annoying customer. After the exam, on my request to correct the situation by reordering glasses with a new frame and the correct left lens, Mr. Wood produced a slip of paper with some clinic phone numbers suggesting that I must first to head over there to check my retina. Secondly, on my return from the clinic, I must pay for the recorder. At this point, it occurred to me, that these people don't wish me any good. As a result of it all, a heated argument developed that wound up with Mr. Wood bluntly saying to me "Get the f**k out of here." To sum up the whole ordeal, I believe, Mr. Wood committed fraud by covertly installing new lenses in the worn-out frame and discarding high-quality lenses. All in all, I feel, I have been taken advantage of by dishonest people. The place doesn't have any connection with the University of Florida Eye Clinic, they just exploit the name. Joseph Zacharow.

Unprofessional, angry, and rude staff and physician. Came to him with a problem he became angry…read morewhen I mentioned having gotten other opinions for my eye problem. He then had a temper outburst in front of my daughter. He was more concerned with his ego than my eyes or what I've dealt with over the past four months. Maybe it was Friday afternoon and he was trying to leave the office and couldn't be bothered with any extra questions. What ever the case it was uncalled for and inexcusable. Terrible customer service truly have never seen anything like this any where let alone a professional office that is supposed to take care of patients.

I recently had Cataract surgery in both eyes by Dr Balch and had immediate confidence in him and…read morehis staff after visiting the office. The results bear my impressions out as both surgery's went without a hitch, I was comfortable throughout and as I said, the results using the traditional method (non laser) are amazing. I'd recommend him definitely!

I just want to brag on this businesses for a moment…read more. Dr. Minesinger has seen me constantly for 2 weeks for an eye problem I've been having. Never have been a patient before, but last week they told me to come on down with no appointment. I've been in several times over the last 2 weeks and this guy is just awesome. They have went above and beyond to accommodate me and solve my eye issue. I couldn't be more thankful for his office at the moment! Kudos to them!

I absolutely recommend this office. Not only is your exam easy going and you get a good laugh in…read morewith doc, you get the best service when picking out your glasses with Tika. 5 stars plus some!!!!!

Dr.Krepley is highly skilled and knowledgeable. She is a cornea related specialist. Entire staff…read moreand doctors are extremely thorough and excellent diagnosis and proper protocol for my eyes has been a God send.

Great doctor office the whole team works nicely together and the are practicing very safe Covid…read moreconditions

Top shelf optician! I've been seeing opticians for more than 40 years, and I'm certain that Dr…read moreBangstadt has been the best I've even seen! He's extremely competent, thorough, and like-able. He takes extra time to ensure that you get the best exam and prescription. HIGHLY recommend!!

Dr. Bangstad is honest with a great chair side manner. He cares about his patients. The entire…read morebusiness felt like home. My eye doctor retired, and I was used to certain treatment and a "family" environment without the new sales pitches... this is perfect. College students should go here. I'd feel safe knowing my child was receiving top care. Just go see him, you won't be sorry.