On two separate occasions my appointment was canceled by St Augustine Vision center with zero…read morecontact to me, so I arrived each time unable to been seen after waiting for months. There is absolutely zero reason why anyone should patronize anyone who conducts business in this manner. This has been addressed with my insurance company to prevent others from being treated this way and the other comments on yelp seem to indicate that I am far from the only one who has been treated this way by St Augustine Vision

Waited over an hour and half for an annual eye exam. Horrible service and experience!!!…read more Sat around without any communication or courtesy to let me know what was going on. I would not recommend this place on any level. I would give no stars if I could.

lynda pontello in the billing office of the eye center of st. augustine is so very professional,…read morecompassionate, efficient, and extremely helpful!!!! lynda is quite an asset to this business!!!!

Cataracts can return, as it turns out. I had mine removed 15 years ago. Gradually a blurriness c…read moredeveloped that I attributed to age related vision worsening. I went to an optometrist, got new glasses and my vision was still blurry. I returned, they made an adjustment, but it didn't help. I went back to an optometrist I saw in Orlando--but still no improvement. I should've gone to the Eye Center first! James Tammaro, MD is a hearty, friendly guy who took 2 seconds to diagnose the problem. It took a few weeks to schedule YAG laser treatment, but it worked immediately! The optometrist's prescription was fine after that. Great place!

Yesterday I had a bit of an eye emergency. I've been dealing with a stye since last week and it got…read moreworse over the weekend (it grossed me out). My eye was swollen, my vision started to become blurry, and it was uncomfortable. I called Atlantic Eye Institute to see if they could fit me in for a same day appointment. I was NOT holding out hope, but when I called I was pleasantly surprised they had something open that afternoon. When I arrived I filled out virtual paperwork, and then waited in the lobby until my name was called. I can't remember the nurse I had, but she was pleasant, asked a bunch of questions regarding the state of my eye, did some observations, and then walked me to an open room. Dr. Diaz came in happy as a clam. Greeted me with a nurse. I told her I was sorry that my eye looked disgusting and she smiled and said these are interesting to us. So that made me feel somewhat better. After looking at my eye, she decided to drain the stye, due to the size, the discomfort I was having. It didn't hurt, she prescribed me a steroid antibiotic cream, and made me a follow up appointment and I was on my way. I was happy and grateful they could fit me in on the same day, because I was miserable before I came in.

I had to have PRK surgery to correct a prior Vivity lens surgery I had performed at another…read moredoctor's office. Dr. Diaz and her team, especially Andrea, were very informative and detailed. Unfortunately, the outcome of the procedure has not resulted in the benefits I had hoped for.

The doctor and his staff are kind of amazing. They have caught eye problems with our family that…read moreother eye physicians have not. Thank you

I've brought my old, broken glasses in twice to be repaired, not having bought them Anastasia Eye…read moreAssoc. & Matt Lee has happily repaired them at no charge. I will definitely be purchasing my new eyewear from his office for my next prescription. Thank you Mr Matt Lee.

The Dre At the Business are great. However as the Buisness has grown so has the wait time. I…read morerecently had an appointment and waited an hour and thirty minutes to see the Dr for 5 min. I think the Drs are great but the office manager needs to work on streamlining appointments and Patient experience

The Dr.'s here are great but pack a lunch because the wait is unbelievable! They really need to…read morestreamline their process, try to copy other eye specialist offices who are also Very busy but get their patients out in a timely manner.

I have been using Bowden Eye associates for several years. I began using them mainly due to…read moreproximity to my home and a change in insurance. I was hooked after my first visit! The office staff is beyond amazing. They are all kind, cordial, courteous, and efficient in all that they do! They are painstakingly thorough, as well! I see Dr. Robbin! I love the fact that he is 'real' and down to earth with his patients! That definitely makes a doctor's visit less intimidating. I truly appreciate that and also the fact that he doesn't try to upsell anything that isn't absolutely needed! Having the ability to choose different offices is very helpful, too! Depending on my personal schedule, I've been able to make appointments on different sides of town while still seeing Dr. Robbin! I've also had an instance where I scratched my cornea and was able to get an emergency visit with him without issue! Finding the right doctor is important for various reasons. You know you've found the right fit when you're willing to drive across town for your specific doctor.... Not because your insurance dictates that specific person but because YOU do! De. Robbin and Bowden Eye Associates are both my right choice!

Overall my experience with the Optometrist I saw was a positive one. However, my experience with…read morethe billing department and how they bill for their treatment was extremely frustrating. I went in for an infected stye this past spring. I was billed for that visit as a new patient and an exam and given a RX and plan of care. I was told to return 5 days later for a follow up visit to make sure the eye was healing. I was later billed $278 for that visit as well. I was never told that would be considered a separate exam. Then they told me I needed to come back the next month to be seen again and the month after, to which I declined after I realized I was getting billed $278 every time I came. When I called the billing department to dispute the charge for the follow up visit after my first exam, they said they would submit it for review as I was not informed I would be charged for another office visit/exam 5 days later. 3 weeks after I was told it was being reviewed and I did not need to pay anything from that statement, I called again just to make sure my case was still being reviewed. They ensured me that I did not need to pay anything as the case was still under review, and they would reach out to me once it had been completed. I was not even able to get into my account portal during this time as well. Fast forward to today and I receive a notice that the bill "under review" was sent to collections! I called the billing department again and she had no explanation other than the fact that I had to pay the bill on the phone. No one ever contacted me to explain why I was billed for the cost of an exam for a 5 minute follow up visit. And no one followed up with me regarding the results of the "review". I think very highly of the medical community, but this is a prime example of a business who cares more about the money than the well being of the patient.

This is the place to find a great eye doctor. The office has a large collection of frames to…read morechoose from for your new glasses. The staff that does the scheduling will find you an appointment at one of their locations if you need to be seen quickly. I'm going on vacation mid December and I wanted new glasses for the trip. I also wanted to use this years benefits and I only had a few weeks to get it done. After informing the scheduler this, I was scheduled at the World Golf Village location in 2 days. My new glasses were ready in less than a week. I usually go to their office on CR210 but because I was in a hurry I went to this location. Every person I have spoken to at both of their locations has always been completely professional. I could not ask or wish for a better experiance. If you need new glasses SJEA (also know by a few as the "LETTERS" eye doctors) this company should be at the top of your list.

This place is incredible, the staff is super friendly and knowledgeable. They are quick to respond…read morevia text or email. This is my go to place for contacts and glasses. The Dr. is thorough and caring. My contacts and glasses always come in a timely manner. The cost is more than Costco or places similar to that but the quality and care is unmatched. Thanks SJEA!