On two separate occasions my appointment was canceled by St Augustine Vision center with zero…read morecontact to me, so I arrived each time unable to been seen after waiting for months. There is absolutely zero reason why anyone should patronize anyone who conducts business in this manner. This has been addressed with my insurance company to prevent others from being treated this way and the other comments on yelp seem to indicate that I am far from the only one who has been treated this way by St Augustine Vision

Waited over an hour and half for an annual eye exam. Horrible service and experience!!!…read more Sat around without any communication or courtesy to let me know what was going on. I would not recommend this place on any level. I would give no stars if I could.

The doctor and his staff are kind of amazing. They have caught eye problems with our family that…read moreother eye physicians have not. Thank you

I've brought my old, broken glasses in twice to be repaired, not having bought them Anastasia Eye…read moreAssoc. & Matt Lee has happily repaired them at no charge. I will definitely be purchasing my new eyewear from his office for my next prescription. Thank you Mr Matt Lee.

Dr. Lind and his staff are both competent and goods people -- all too rare these days. My entire…read morefamily is cared for by EyeCare Express. They go above and beyond and were esp. kind and patient during our time of hardship and grief. I wouldn't go anywhere else and could not recommend them any higher! Judith & family

As a new transplant to Florida, finding new doctors is challenging task…read more After doing some research on line; I called eye care express. Dr Lind is excellent! The practice is a father and son team. I dealt with both doctors and I'll say I'm very happy with the Lind team. They both will do everything they can to make sure everything is just right for you. I needed some contacts. They allowed me to sample a few different makers and tweaked the script until it was right for me. If your looking for a new eye doctor, I highly recommend you give Dr. Lind a try.

Very professional, very efficient. Friendly staff and Dr. Kim is always thorough and explains each…read moreaspect of the exam. We will continue to make this our family eye care office.

I called today and spoke with Sylvia. I requested the eye prescription for my daughter because we…read moreneeded it for new glasses to start her college career at University of South Florida. Sylvia was extremely rude and unprofessional over the phone, and said she was busy but would get to me when she could she then hung up on me. I called back an hour later and she still hadn't emailed the eye prescription. I said I would wait on hold or speak with the Optometrist. She said I couldn't speak with the Doctor. I waited on hold for 10 mins and she came back and said she sent it. I never received it. They just lost my family as customers and because they're located in Costco and in a way represent negatively on Costco, as a family well no longer use Costco optical as well. Very disappointing, Sylvia shouldn't be in a customer facing role. She lacks the basic customer service skills required.

Dr. Monzon and his staff are amazing. This office is the best I have ever been to. They are…read moreknowledgeable, professional and so so nice. If you are in pain , go see the,. They listen and they hear you. The absolute best !!!!!

dr. raul monzon is absolutely a phenomenal pain physician!!!! he is so very caring, so very…read moreprofessional.........he definitely knows what he is doing!!!!!!! he is a miracle man!!!!!!!!!

My husband had a retina detachment. Our regular eye practice saw us and immediately sent us to Dr…read more Sullivan, who did a procedure that evening. We were very satisfied with Dr. Sullivan, Dr. Agee and the staff at both St. Augustine and Jacksonville. The second detachment came a week later and, again, Dr. Sullivan scheduled the surgery right away and made sure my husband was doing well. No one likes to wait, but waiting for the best is not bad at all. Every person has a special job and they do those jobs very efficiently. We cannot say enough for these good folks. I sometimes wonder when they sleep though.

Yesterday I had a bit of an eye emergency. I've been dealing with a stye since last week and it got…read moreworse over the weekend (it grossed me out). My eye was swollen, my vision started to become blurry, and it was uncomfortable. I called Atlantic Eye Institute to see if they could fit me in for a same day appointment. I was NOT holding out hope, but when I called I was pleasantly surprised they had something open that afternoon. When I arrived I filled out virtual paperwork, and then waited in the lobby until my name was called. I can't remember the nurse I had, but she was pleasant, asked a bunch of questions regarding the state of my eye, did some observations, and then walked me to an open room. Dr. Diaz came in happy as a clam. Greeted me with a nurse. I told her I was sorry that my eye looked disgusting and she smiled and said these are interesting to us. So that made me feel somewhat better. After looking at my eye, she decided to drain the stye, due to the size, the discomfort I was having. It didn't hurt, she prescribed me a steroid antibiotic cream, and made me a follow up appointment and I was on my way. I was happy and grateful they could fit me in on the same day, because I was miserable before I came in.

I had to have PRK surgery to correct a prior Vivity lens surgery I had performed at another…read moredoctor's office. Dr. Diaz and her team, especially Andrea, were very informative and detailed. Unfortunately, the outcome of the procedure has not resulted in the benefits I had hoped for.

The Dre At the Business are great. However as the Buisness has grown so has the wait time. I…read morerecently had an appointment and waited an hour and thirty minutes to see the Dr for 5 min. I think the Drs are great but the office manager needs to work on streamlining appointments and Patient experience

The Dr.'s here are great but pack a lunch because the wait is unbelievable! They really need to…read morestreamline their process, try to copy other eye specialist offices who are also Very busy but get their patients out in a timely manner.