Dr.Krepley is highly skilled and knowledgeable. She is a cornea related specialist. Entire staff…read moreand doctors are extremely thorough and excellent diagnosis and proper protocol for my eyes has been a God send.

Great doctor office the whole team works nicely together and the are practicing very safe Covid…read moreconditions

On two separate occasions my appointment was canceled by St Augustine Vision center with zero…read morecontact to me, so I arrived each time unable to been seen after waiting for months. There is absolutely zero reason why anyone should patronize anyone who conducts business in this manner. This has been addressed with my insurance company to prevent others from being treated this way and the other comments on yelp seem to indicate that I am far from the only one who has been treated this way by St Augustine Vision

Waited over an hour and half for an annual eye exam. Horrible service and experience!!!…read more Sat around without any communication or courtesy to let me know what was going on. I would not recommend this place on any level. I would give no stars if I could.

Used to go here before it was a My Eye Doctor. Too busy now, was rushed in/out. They told me that…read morethe glasses I was looking for didn't exist (when they do). Awful policies.

Totally disrespectful and weird behavior. Front desk staff would rather be rude to patients and one…read moreanother than simply do their job, but naturally that seems to be so troublesome for the young ladies working today. The catty conversations and overly passive aggressive comments are unnecessary. I shouldn't, as a patient/customer be in your drama as an employee for a glasses store, let alone know that you're having an inappropriate conversation. Standing in two ladies faces for five minutes and then to be finally acknowledged with a, "is there something that you need?" You're kidding, right? The unprofessionalism is disgusting, nothing about my experience makes me want to return or even recommend this spot to a friend. Either immediate rehiring and firing, or retraining the existing staff on their tone and attitude when interacting with others needs to be done. Hiring the first nasally voiced candidate who applies to these positions without any customer service skills or basic respect for others is a poor reflection of management and how this establishment is run. Absolutely shameful.

The doctor and his staff are kind of amazing. They have caught eye problems with our family that…read moreother eye physicians have not. Thank you

I've brought my old, broken glasses in twice to be repaired, not having bought them Anastasia Eye…read moreAssoc. & Matt Lee has happily repaired them at no charge. I will definitely be purchasing my new eyewear from his office for my next prescription. Thank you Mr Matt Lee.

The Dre At the Business are great. However as the Buisness has grown so has the wait time. I…read morerecently had an appointment and waited an hour and thirty minutes to see the Dr for 5 min. I think the Drs are great but the office manager needs to work on streamlining appointments and Patient experience

The Dr.'s here are great but pack a lunch because the wait is unbelievable! They really need to…read morestreamline their process, try to copy other eye specialist offices who are also Very busy but get their patients out in a timely manner.

crystal in scheduling is so dynamic!!!!!! she is so very professional, caring, and extremely…read moreefficient!!!! thank you, crystal, for all you do!!!!!!

Dr. Hockett and his assistant Amanda were wonderful. They listened carefully to my questions and…read moretreated me with care and kindness. I highly recommended Dr. Hockett.

I needed a new eye doctor when I moved closer to Saint Augustine and I picked Rowe family Eye Care…read morejust off the Internet. I'm really glad I did because they are very nice and the doctor was amazing. Picked up my new glasses today and they're great.

The office staff is unprofessional and incompetent. Spent over $1500 on glasses, sunglasses, and…read morecontacts last year. Call them yesterday to get a copy of my contact prescription, and despite getting their automated emails to purchase additional contacts from them, they have no record of a contact exam or prescription for me. They then say unless I have a "duplicate account"? They don't know their head from their butthole...Shelby, Jennifer, Shea and that goofy, Nicolas! STAY AWAY from Rowe!!!

Dr. Vassallo is a very professional Dr.I highly recommend the Vassallo Eye Institute and the entire…read morestaff made me feel comfortable. Thank you

From the owner: Florida Eye Specialists is North Florida's largest multi-specialty eye practice, proudly serving…read morepatients across 15 locations from Jacksonville to Fernandina Beach, St. Augustine, and Palm Coast. With over 50 years of combined experience and over 75,000 successful cataract surgeries performed, our award-winning team has been recognized as Best of Bold City Best for 9 consecutive years. We offer advanced treatments for cataracts, glaucoma, dry eye, macular degeneration, LASIK, oculoplastics, and cosmetics. As pioneers in laser-assisted cataract surgery and the first to introduce Light Adjustable Lens technology to the region, we are committed to delivering innovative, precise eye care for optimal visual outcomes.

This LensCrafters was a lifesaver for my sister! While visiting St. Augustine beach her glasses…read morewashed into the ocean and we were bummed. She did a quick Google search and called up this LensCrafters location to see what could be done with short notice. They encouraged her to come in and see whether it made more sense to get a new pair of glasses or get some contacts. She was able to be seen immediately when we arrived and even got an appointment to get a prescription for contacts. Within a short time we left and she had a few pairs of dailies in tow, which really helped to keep her day and vacation from being ruined. We are very thankful for the service here! By the way, the folks at LensCrafters said that someone loses their glasses in the ocean every day here!!

I am on vacation and my nose Piece broke and I looked up eye…read moreglass repairs and several places came up. After reading the reviews I knew there was only one place to go. LensCrafters in St. Augustine was the place and my associate was Kelly. She was absolutely amazing, sweet and helpful. She took care of me right away and the best part, she didn't charge a cent. I offered but she said absolutely not ant to Enjoy the rest of our vacation. 10/10 for LensCrafters

Here we go again, another company attempting to screw the customer/consumer! I went to this…read moreAmerica's Best location to get new glasses and contact lenses, after having a bad experience at another Optometrists business. I explained to the associates at America's Best that the pervious business only put my prescription across the middle of my lenses. I could only see looking forward, not to either side or up or down. I truly thought I was going to have a wonderful experience at America's Best. After getting my glasses and contact lenses, I realized I was having issues focusing on things from a short, medium, and longer distance with my glasses and contact lenses. I contacted America's Best and they told me to bring both back in for a recheck. Ok, no problem, however why were they attempting to charge my insurance and me again for a recheck? I told them I was not going to pay for a recheck for something they got wrong. They did not charge me for a recheck, which was the right thing to do. The proper customer service you would expect from a company like this. Turns out, they got my glass lenses prescription and contact prescription wrong the first time, after rechecking me!! You would think, knowing they got both my prescriptions incorrect the first time, America's Best would do the right thing and fix their mistake!! Oh no, they wanted to have me give them the only pair of glass frames I have, leaving me only with the incorrect contacts to wear. Which I explained to them I cannot wear my contacts 24x7 jeopardizing my eye health. I explained to them after I take my contacts out, I would not be able to see without my glasses. I explained I did not have a pair of backups glasses. The America's Best associate told me I could us my new eye benefits to pay for the new frames, for the glass lenses they now need to order because they got my prescription wrong the first time! I explained to them I was not going to do that, nor would I pay out of my pocket for new frames, which was their other option. In what world do you get someone's glasses and contact prescription incorrect and then expect them to pay to correct that businesses poor quality controls and mess-ups??!! They told me the district manager will contact me because those options were the best they could do. This district manager has until EOB Friday, 2/27/26 to contact me and make this right! If this is going to be America's Best practices, I would advise everyone to stay away from them and take your business to an Optometrists business that cares about their customers and the quality of their work!! You could have given me a frame to make this right; frames are no more than $150.00 dollars! If this business wants to get bad publicity and experience litigation, which will cost them a lot more than a pair of $150.00 + frames, to correct their mistake to begin with, so be it! I have an attorney on standby, and I am prepared to start this process if I do not hear something back from the district manager to right this wrong by EOB Friday! I hope everyone has a wonderful day!

The staff at America's Best were friendly, professional, and genuinely excited with me that I was…read moregetting my first set of Pair Eyewear glasses. I got the clear Casper base frame, and two sunglasses toppers from them. I have been getting more toppers to match my outfits--it's so much fun! I went back the next day so the staff could adjust the fit of the eyeglass stems, 5 minutes later, I was happily on my way home. (I don't know why the lower reviews on Yelp; America's Best has 4.6 stars from 249 Google reviews (including mine).)