Yesterday I had a bit of an eye emergency. I've been dealing with a stye since last week and it got…read moreworse over the weekend (it grossed me out). My eye was swollen, my vision started to become blurry, and it was uncomfortable. I called Atlantic Eye Institute to see if they could fit me in for a same day appointment. I was NOT holding out hope, but when I called I was pleasantly surprised they had something open that afternoon. When I arrived I filled out virtual paperwork, and then waited in the lobby until my name was called. I can't remember the nurse I had, but she was pleasant, asked a bunch of questions regarding the state of my eye, did some observations, and then walked me to an open room. Dr. Diaz came in happy as a clam. Greeted me with a nurse. I told her I was sorry that my eye looked disgusting and she smiled and said these are interesting to us. So that made me feel somewhat better. After looking at my eye, she decided to drain the stye, due to the size, the discomfort I was having. It didn't hurt, she prescribed me a steroid antibiotic cream, and made me a follow up appointment and I was on my way. I was happy and grateful they could fit me in on the same day, because I was miserable before I came in.

I had to have PRK surgery to correct a prior Vivity lens surgery I had performed at another…read moredoctor's office. Dr. Diaz and her team, especially Andrea, were very informative and detailed. Unfortunately, the outcome of the procedure has not resulted in the benefits I had hoped for.

Last year, I consulted optometrist Manesh Patel at Mayo Clinic Jacksonville. Unfortunately, he…read morereferred me to the wrong specialist, which delayed my proper diagnosis. Feeling that something was off, I decided to consult another eye specialist who correctly diagnosed my condition. Eye health is critical, and such errors can have serious consequences. Based on my experience, I believe Manesh Patel may not be fit for this role. Please exercise caution when seeking care."

Great little boutique optometrist and eyeglass store…read more Excellent customer service. Such a change from the chains that mess up your eyeglasses time and again. After dealing with the hassles at Eyeglass World for the last two years, I decided to try a different approach. These folks know the value of excellent service. Despite my teenage daughter browsing their selection for nearly 2 hours without choosing frames from them, they maintained their friendly, non-pushy attitude and really seemed to care more about my daughter's happiness with her choice than about making a buck. She's 15 and must have taken 20 pictures with different frames and "twitted, or twitterd, or whatever" to just about every friend she has... "Do you like these or these?" At the end of that timeframe I was ready to scream, but they just offered us juice, water or soda. Our family will make this their first choice every time.

This is a nice office with excellent physicians, friendly front desk associates, and knowledgeable…read moretechs. The exam was though and their selection of frames is top notch. I'd also like to note that the office was incredibly clean!

St. John's Eye Associates seriously mishandled my prescription and misled me about my options…read more Instead of providing the contacts I've always received under my insurance, they claimed I could only get a different type--at a much higher cost. When I later inquired about exchanging the unused lenses, they denied the possibility, only for my insurance to confirm that I should have been given my preferred contacts from the start. Rather than informing me of all my options upfront, they withheld crucial information, causing unnecessary frustration and financial strain. They only changed course **after** my insurance contacted them, which makes it clear that they had the facts all along but failed to act in my best interest. Whether due to negligence or greed, this experience was unacceptable. Patients deserve honesty and providers who prioritize their well-being--not ones who make things harder for them.

The doctors and the entire staff is excellent. Cannot say enough good things about Crosswater…read moreVision!

My vision correction has never been better! I have a difficult prescription and now my vision is…read moreperfect! Thank you!

Everyone, from the front desk staff to the doctors, were friendly, patient and attentive.read more

Ridiculously invasive request for personal information. I went to the Orange Park Eye Center to…read morelook for frames. The lady at the front desk asked me for my name and phone number to "put me on the schedule." I told her that I was just looking and did not want an appointment. She pressed me further and told me that they wanted to know who is in the building, which seemed odd. So, I gave her my name and phone number. Then, she asked for my birthday. I'm more or less flabbergasted at this point, since the business is located in Orange Park, not Beverly Hills. I told her to just put down 1/1/2020. Another staff member came out to request my birthday because they want to know who is in the building. Good grief, do they have a lot of thefts in that area? I have never had anyone ask for my personal details in order to look at eyeglasses frames.

I have been using Bowden Eye associates for several years. I began using them mainly due to…read moreproximity to my home and a change in insurance. I was hooked after my first visit! The office staff is beyond amazing. They are all kind, cordial, courteous, and efficient in all that they do! They are painstakingly thorough, as well! I see Dr. Robbin! I love the fact that he is 'real' and down to earth with his patients! That definitely makes a doctor's visit less intimidating. I truly appreciate that and also the fact that he doesn't try to upsell anything that isn't absolutely needed! Having the ability to choose different offices is very helpful, too! Depending on my personal schedule, I've been able to make appointments on different sides of town while still seeing Dr. Robbin! I've also had an instance where I scratched my cornea and was able to get an emergency visit with him without issue! Finding the right doctor is important for various reasons. You know you've found the right fit when you're willing to drive across town for your specific doctor.... Not because your insurance dictates that specific person but because YOU do! De. Robbin and Bowden Eye Associates are both my right choice!

We have been going to different eye care places since we moved to Jacksonville 8 years ago. Moving…read moreto St. Johns County from Mandarin, we stumbled on this small yet quaint eye care specialist, Coastal Clear Eye care. Not only were we treated like a VIP but it beats the big 2, Lencrafters and Vision works in care and service. The only drawback is the selection of glasses. However, we were pleased with our new frames that we get every 2 years. In the future, contact lenses might be an option, but I can not put the lenses in my eyeballs. I guess it is a fear of poking myself in the eye. I had one reservation about Coastal Clear Eyecare since my eye prescription changed every year, I could not retain my old prescription for my Rayban sunglasses. I would have to pay an additional charge. They did advertise some sort of special. If you are in the mood for an eyecare lab that is low key and will treat you as a person and not a number run don't walk to Coastal Clear Eyecare. Tell them Jerry sent you!

Very Impressed with the quality of service & atmosphere. I would recommend Coastal Clear Eyecare. I…read morelove the selection of designer glasses, I ended up buying a pair of sunglasses too!

I had an excellent experience at Dau Family Eye Care. The entire team was welcoming, professional,…read moreand made me feel comfortable from the moment I walked in. The eye exam was thorough, and everything was explained clearly without feeling rushed. They took the time to answer all of my questions and helped me find the best options for my vision needs. The office was clean, organized, and ran efficiently. I highly recommend Dau Family Eye Care to anyone looking for knowledgeable, friendly, and personalized eye care! Thanks Dylan and Jessica

I had the pleasure of visiting Dau Family Eye Care for the first time and meeting Dr. Poon this…read moreafternoon for my annual eye exam. The office features the latest designer frames in a warm and inviting atmosphere without feeling too overwhelmed. The staff was incredibly welcoming while promptly confirming my details from the patient intake/insurance form. Dr. Poon was quickly available to start my exam utilizing new and state-of-the-art equipment. She was engaging, thorough in her examination and took the time to discuss how my vision might change with age and even recommended Ocusoft Hypochlor Gel for my dry skin patch on my eyelid that I get occasionally during allergy season. I can't wait to try this! Thrilled to have found Dau Family Eye Care just around the corner in the community. It helps tremendously when your eyes are dilated. LOL.