They are always so friendly when I come in. Love the customer services. I was able to get some…read moreamazing Coach prescription sunglasses. Tianna was so helpful. This is my go to place for my eye exams!

I've been coming here since I moved to JAX in 2021. The staff is always so friendly and…read moreaccommodating, I was able to get a walk in appointment and found 2 great pairs of glass with my VSP insurance on their BOGO 50% off deal, Taylor and Donald were amazing in helping me select and fit my new glasses.

This is a nice office with excellent physicians, friendly front desk associates, and knowledgeable…read moretechs. The exam was though and their selection of frames is top notch. I'd also like to note that the office was incredibly clean!

St. John's Eye Associates seriously mishandled my prescription and misled me about my options…read more Instead of providing the contacts I've always received under my insurance, they claimed I could only get a different type--at a much higher cost. When I later inquired about exchanging the unused lenses, they denied the possibility, only for my insurance to confirm that I should have been given my preferred contacts from the start. Rather than informing me of all my options upfront, they withheld crucial information, causing unnecessary frustration and financial strain. They only changed course **after** my insurance contacted them, which makes it clear that they had the facts all along but failed to act in my best interest. Whether due to negligence or greed, this experience was unacceptable. Patients deserve honesty and providers who prioritize their well-being--not ones who make things harder for them.

Paid 400 for glasses and insurance paid an additional portion on top of that. Paid extra for a…read morewider field to read better. Can't even see out of them except for out of one tiny spec on the left side. My cheap reading glasses are better. What an absolute waste of money.

I actually love going for my annual eye exam because Dr Jay and his staff are so personable and…read morehelpful. I've been going to this office for a few years now and would hate to go elsewhere for my vision needs. Hopefully Dr Jay will be around for many more years to come, and I'll definitely be a returning patient!

My experience with Atlantic Eye has been truly exceptional and deeply personal to me. From the very…read morebeginning, I felt genuinely cared for and supported throughout my entire LASIK journey. Michelle Murray was incredible--she guided me through every step of the process, answered all of my questions with patience and compassion, and gave me hope when other doctors had turned me away or failed to show the same level of care and understanding. Her kindness, knowledge, and encouragement made all the difference for me. Dr. Michelle Diaz, who performed my LASIK procedure, was equally amazing. She was professional, reassuring, and highly skilled, making me feel completely confident and at ease on surgery day. The procedure itself was quick, smooth, and much easier than I expected. Because of the outstanding care I received from both Michelle Murray and Dr. Diaz, I will absolutely be recommending Atlantic Eye to my family--not only for LASIK, but also for regular eye care appointments as well. It is rare to find a team that combines expertise with genuine compassion, and Atlantic Eye has truly earned my trust and my family's future business.

Very happy I made the switch to Atlantic Eye! My previous…read moreeye doctor has repeatedly dropped the ball with being disorganized and not answering their phone, so I must admit I had some hesitation going to the eye doctor. Thankfully it was a pleasant stressfree experience and I 1000% will return. Highlights: 1) great customer service on the phone and in person 2) clean tidy office 3) easy parking 4) as a new client I was offered an appointment with one week for a wellness exam! My mind was blown! 5) doctor was thorough & explained things clearly and easily 6) I was given my contacts & eyeglass written prescriptions without having to even ask for them 7) there is a doctor on call via phone holidays & weekends The way healthcare should be!

Yesterday I had a bit of an eye emergency. I've been dealing with a stye since last week and it got…read moreworse over the weekend (it grossed me out). My eye was swollen, my vision started to become blurry, and it was uncomfortable. I called Atlantic Eye Institute to see if they could fit me in for a same day appointment. I was NOT holding out hope, but when I called I was pleasantly surprised they had something open that afternoon. When I arrived I filled out virtual paperwork, and then waited in the lobby until my name was called. I can't remember the nurse I had, but she was pleasant, asked a bunch of questions regarding the state of my eye, did some observations, and then walked me to an open room. Dr. Diaz came in happy as a clam. Greeted me with a nurse. I told her I was sorry that my eye looked disgusting and she smiled and said these are interesting to us. So that made me feel somewhat better. After looking at my eye, she decided to drain the stye, due to the size, the discomfort I was having. It didn't hurt, she prescribed me a steroid antibiotic cream, and made me a follow up appointment and I was on my way. I was happy and grateful they could fit me in on the same day, because I was miserable before I came in.

I had to have PRK surgery to correct a prior Vivity lens surgery I had performed at another…read moredoctor's office. Dr. Diaz and her team, especially Andrea, were very informative and detailed. Unfortunately, the outcome of the procedure has not resulted in the benefits I had hoped for.

I am very impressed with this practice. Everything about my experience was great! All of the…read morestaff were very kind and welcoming as well as professional and efficient. This was true right away with the front desk assistant, then the medical technician who administered my eye exams and Dr. Smith himself. I was also very pleased with the technician who helped me with my new prescription glasses! I highly recommend this practice!

Professional staff, on-time appointment and always going out of their way to meet my needs. Keep…read moreup the great work!

They were told I was in an emergency situation. Me and my mom had a choice go to my eye…read moreappointment. They did not cancel the appointment and charged a no show fee They will never get. BEcause I already had issues before their eye glasses range from free tacky frames to beautiful high-priced frames that fall apart easy at rages to 200 dollars. Not one pair survived a whole year. I bought frames from Vooglam even more beautiful and better quality but due to an accident I lost a screw didn't have an eyeglass kit so thought I'd ask them to put a screw in no because I didn't buy them there ended up giving the frames to an ex friend who stole them instead of putting the screw in. The office staff was heartless didn't call emergency when I said I was walking into traffic because the screw luckily a concerned person picked me up in the middle of the road calmed me down and took me home.

Dr Bateh and Dr Laurie are such amazing doctors I have never meet doctors that Genuinely care about…read moreeach and everyone of there patients they are very Dedicated to making sure each patient goes home happy. Plus look at this Prescription Gucci glasses they were so affordable I look forward to buying more in the future

This was my first time here and I got checked in right away and the front desk staff was friendly…read more Dr. Houston is a personable and great doctor! He takes time to explain anything you have questions for. Miguel helped me check out at the end and was personable and kind as well. He helped me to decide which contacts to get and was patient when my card was not working. 5 stars for Ponte Vedra Eye Associates!

This is such a happy place. I actually enjoy going here because the staff and doctors are so…read morefriendly and professional. I first went here because I had just experienced an ocular migraine (which I had never had before and it was very scary) and when I called, they got me an appointment for the very next morning, which I greatly appreciated. Dr. Houston was thorough in his exam and, thankfully, assured me it was just an ocular migraine and he educated me about them. My son sees Dr. J and she's great with kids and speaks to them in a way that is respectful, caring, and easy for them to understand. Also: we love the guy at the front desk, Gabriel! He is welcoming and helpful and always cheerful.