I made a significant payment for eye exam, glasses and contacts. The eye exam was fine, but I had…read moreissues with the glasses and contacts. I went to Trillium 3 times as my glass were so uncomfortable and painful I couldn't even wear them. Every time an adjustment was made a different part of the glasses caused pain. In addition these are progressive glasses and when the adjustments were made they didn't fit on my nose correctly which caused issues - I can only see farsighted. When the last adjustment was made I was rather concerned and asked 'what if I can't wear these'-I was told to check Amazon for some kind of eyeglass gear and if needed to call the manufacturer. Although effort was made to fix my glasses I don't see why I should be searching for something to fix my glasses nor call anyone. I purchased the glasses from Trillium, although you may not be legally liable, I would expect much more than this. Well I got arm guards for the arms of the glasses and it didn't work. Now I have scaley, red soars on the sides of my head and they hurt.

First time trying this new place for my annual eye exam check up…read more Made an Appointment online, the associate called ahead of time to get my insurance info and I did the paper work on the patient portal. Everything was very efficient and easy to follow. They only allow a few patients/clients in the place at once. Since there was only one doctor working today, I had to wait a bit in between my exam. Overall, I was satisfied with their professionalism and the office is super duper clean.

I have to say, I decided to go with civilian providers when it came to eye care this time around. I…read morechose one a good distance from my house that had pretty stellar reviews. I guess I got weary of military grade frames and lenses. Also, I just wanted to have more options on eye care and potentially better technology for my examination. Well, there was one impressive machine that was a true upgrade from the normal dilations that required sunglasses for hours at a time. Even with the extra $35 fee, it was worth trying and I got to see the pics as Dr. Potochick explained what he saw on the screen. No dilation. No funky shield. And thankfully, all was good with my eyes - retina in good shape! 5 Points Eye Associates has been around for a long time, since 1976. Dr. Potochick has been there since 2008 - a well-seasoned veteran in his occupation! Very thoughtful, courteous, and he'll answer all your questions. I was very impressed with the treatment and attention I received there. After the exam, it was time to choose frames. Tabitha took care of me and we worked through about 20 lenses before narrowing them down to 5. Then after working through those 5, it was clear the Ray Ban was the winner! Rev now sports Ray Ban's for his daily eyewear! These glasses are comfortable, look great, and finally, I have progressive lenses! (The military doesn't offer progressives). I'm getting used to my new progressive lenses right now. Been good so far - at least writing this review with them on was pretty easy overall! I chose to write my review on 5 Points when the job was completed before rating and writing my review. I will say that I can recommend them highly. Picking them up today and their taking care of me with solid professionalism and seeing to the completion of being sure the glasses were going to work for me was very impressive. I encourage anyone who's looking for a solid eye care to visit 5 Points Eye Associates! Also, I love the building it's in. Originally, it was built as the Home Telephone Company in 1914 and 5 Points took custody in 1976. A lot of history in this building! It feels like a classic when you walk inside! Recommend: HIGH

I have been visiting Dr. Potochick for many years and really hope I don't ever have to find a new…read moreoptometrist. The team there is amazing from the personnel in the front to the personnel in the back! Dr. Potochick is a perfectionist and will get you taken care of, that I can attest. I highly recommend this place!

This was my first time here and I got checked in right away and the front desk staff was friendly…read more Dr. Houston is a personable and great doctor! He takes time to explain anything you have questions for. Miguel helped me check out at the end and was personable and kind as well. He helped me to decide which contacts to get and was patient when my card was not working. 5 stars for Ponte Vedra Eye Associates!

This is such a happy place. I actually enjoy going here because the staff and doctors are so…read morefriendly and professional. I first went here because I had just experienced an ocular migraine (which I had never had before and it was very scary) and when I called, they got me an appointment for the very next morning, which I greatly appreciated. Dr. Houston was thorough in his exam and, thankfully, assured me it was just an ocular migraine and he educated me about them. My son sees Dr. J and she's great with kids and speaks to them in a way that is respectful, caring, and easy for them to understand. Also: we love the guy at the front desk, Gabriel! He is welcoming and helpful and always cheerful.

The optometrist was professional, friendly, and patient. Office was clean and the experience was…read moreexcellent. Can recommend.

After going to another doctor in oak leaf I came here for a second opinion…read more The staff was friendly and the doctor really listened She corrected my incorrect prescription and followed up They also have me a few on new glasses as my old ones had taken up all my insurance would cover and were wrong from the last place Will be coming here from now on a highly recommend.

Ridiculously invasive request for personal information. I went to the Orange Park Eye Center to…read morelook for frames. The lady at the front desk asked me for my name and phone number to "put me on the schedule." I told her that I was just looking and did not want an appointment. She pressed me further and told me that they wanted to know who is in the building, which seemed odd. So, I gave her my name and phone number. Then, she asked for my birthday. I'm more or less flabbergasted at this point, since the business is located in Orange Park, not Beverly Hills. I told her to just put down 1/1/2020. Another staff member came out to request my birthday because they want to know who is in the building. Good grief, do they have a lot of thefts in that area? I have never had anyone ask for my personal details in order to look at eyeglasses frames.

The customer service only at the pick up glasses area needs improvement. I got a notification my…read moreson glasses were ready. I don't go pick them up until the following week. I arrived and they told me I've already picked them up. I stated no I couldn't have I'm the only authorized person. I looked at the signature and it wasn't mines at all. They proceeded to tell me well it's nothing we could do someone else from the family could have gotten it I stated I don't have FAMILY here it's just me. She stated I NEEDED to call my insurance and they will replace it. I said it's not my fault to do all of this it's you all. Overall I only come here for an exam and take my prescription else where. The First Lady desk when you walk in was no help either. The desk reps are amazing

Excellent customer service. Large selection. Kyla is…read moreexceptional! My place for glasses

I ordered my progressive glasses in December (primarily needed them for night vision and readers)…read more I picked them up in January and tried for a month to adjust but prescription seemed too strong. Went back in February and just decided on bifocals. Picked them up (now in March) & the bifocal line was smack in the center! Even the tech noticed it. I asked for a refund - would not recommend this place.

I fell and had a cut about a 1/16" below my right eyelid. Since I have been coming here for…read moredecades, I immediately called and they said my normal doctor (Muneer Hannah) was not available but Dr. Carly Hannah could see me. From the staff person who took the call, to Sarah, the nurse, to Dr. Carly Hannah was a wonderful experience!! Everyone was so caring, welcoming, efficient and professional!! Dr. Hannah called me when she got back into the office to see how I was doing. Staff here cares about their patient's health!! Highly recommended!!

This was my first visit to this practice, and it will be my last! I saw Dr. Daniel Hanna, who was…read morevery nice, but my problem is with the optician they assigned me to, who was not at all truthful in selling me a second pair of glasses. He told me what I needed, and how I'd be able to see much better to drive. of course, insurance didn't pay for it, so I was out well over $200. The new glasses order took almost 5 weeks to come in! I've worn glasses for 50 years and it never took more than 2 weeks for a new pair, until now! so now with the second pair the young man sold me on, I can't even see the lines on the road! I was sure it must have been the wrong prescription, but went back today to have them checked, and the optician had them made with just distance vision! absolutely NOT what I wanted! so, today's optician Nico said the only solution was to remake the glasses with entire prescription for progressives. so, now I'm out another $171.00! This is outrageous! This practice is very unscrupulous, and I'll be sure to warn everyone I know not to go here!

Great care. My son and I eye exam was very thorough. Dr. Photo chick was patient kind and really…read moretook his time examining our eyes. I was looking for a Dr. that didn't rush and and I came across this office and the reviews stood up! I am so happy I went and I will be going back for future needs. The care was awesome, staff was friendly, Doctor was patient and listened to all my concerns!

Dr. Potochick gives thorough eye exams in beautiful surroundings using the latest technology…read more Helpful friendly staff make the complete process a pleasure.