They are always so friendly when I come in. Love the customer services. I was able to get some…read moreamazing Coach prescription sunglasses. Tianna was so helpful. This is my go to place for my eye exams!

I've been coming here since I moved to JAX in 2021. The staff is always so friendly and…read moreaccommodating, I was able to get a walk in appointment and found 2 great pairs of glass with my VSP insurance on their BOGO 50% off deal, Taylor and Donald were amazing in helping me select and fit my new glasses.

great office, friendly staff, beautiful facility w high tech equipment. they really took care of…read moreme at a great price

We have been going to different eye care places since we moved to Jacksonville 8 years ago. Moving…read moreto St. Johns County from Mandarin, we stumbled on this small yet quaint eye care specialist, Coastal Clear Eye care. Not only were we treated like a VIP but it beats the big 2, Lencrafters and Vision works in care and service. The only drawback is the selection of glasses. However, we were pleased with our new frames that we get every 2 years. In the future, contact lenses might be an option, but I can not put the lenses in my eyeballs. I guess it is a fear of poking myself in the eye. I had one reservation about Coastal Clear Eyecare since my eye prescription changed every year, I could not retain my old prescription for my Rayban sunglasses. I would have to pay an additional charge. They did advertise some sort of special. If you are in the mood for an eyecare lab that is low key and will treat you as a person and not a number run don't walk to Coastal Clear Eyecare. Tell them Jerry sent you!

Excellent customer service. Large selection. Kyla is…read moreexceptional! My place for glasses

I ordered my progressive glasses in December (primarily needed them for night vision and readers)…read more I picked them up in January and tried for a month to adjust but prescription seemed too strong. Went back in February and just decided on bifocals. Picked them up (now in March) & the bifocal line was smack in the center! Even the tech noticed it. I asked for a refund - would not recommend this place.

Paid 400 for glasses and insurance paid an additional portion on top of that. Paid extra for a…read morewider field to read better. Can't even see out of them except for out of one tiny spec on the left side. My cheap reading glasses are better. What an absolute waste of money.

I actually love going for my annual eye exam because Dr Jay and his staff are so personable and…read morehelpful. I've been going to this office for a few years now and would hate to go elsewhere for my vision needs. Hopefully Dr Jay will be around for many more years to come, and I'll definitely be a returning patient!

Professional but still friendly. You don't feel rushed out the door. All my questions were answered…read morecompletely.

3-March-2024: Went in to purchase a new pair of prescription sunglasses and repair an existing…read morepair of Costas prescription glasses that I've had for three years. Despite not purchasing the Costas at Hathy, they were able to get Costa to provide a replacement pair and swapped out my lenses at no cost. I primarily worked with Nick, who was knowledgeable and super helpful. The entire staff was friendly and did a great job. They also have a large selection of prescription sunglasses from Maui Jim, Costa, and Bajío. My overall experience was excellent and I'm definitely coming back to purchase my next pair of prescription sunglasses.

Found the person giving me false information to persuade me to buy from her. Specifically said the…read more1-800 Contacts were near expiration and theirs were fresh. Also refused to put lenses in frames I did not purchase there and would not give me the Pupil Distance from my chart. (this apparently is corporate policy) Just overall a feeling of wanting to make the maximum sale possible and always telling me they had the best price. I will not waste my time again with Target Optical.

Needed my glasses tightened and Angelica was super sweet and very quick!…read more Also they have a surprisingly awesome sunglasses section here ! Will be back when it's time for a new pair :)

I made a significant payment for eye exam, glasses and contacts. The eye exam was fine, but I had…read moreissues with the glasses and contacts. I went to Trillium 3 times as my glass were so uncomfortable and painful I couldn't even wear them. Every time an adjustment was made a different part of the glasses caused pain. In addition these are progressive glasses and when the adjustments were made they didn't fit on my nose correctly which caused issues - I can only see farsighted. When the last adjustment was made I was rather concerned and asked 'what if I can't wear these'-I was told to check Amazon for some kind of eyeglass gear and if needed to call the manufacturer. Although effort was made to fix my glasses I don't see why I should be searching for something to fix my glasses nor call anyone. I purchased the glasses from Trillium, although you may not be legally liable, I would expect much more than this. Well I got arm guards for the arms of the glasses and it didn't work. Now I have scaley, red soars on the sides of my head and they hurt.

First time trying this new place for my annual eye exam check up…read more Made an Appointment online, the associate called ahead of time to get my insurance info and I did the paper work on the patient portal. Everything was very efficient and easy to follow. They only allow a few patients/clients in the place at once. Since there was only one doctor working today, I had to wait a bit in between my exam. Overall, I was satisfied with their professionalism and the office is super duper clean.

Excellent selection of innovative specialty contact lens designs and materials. Expert consultation…read morewhen necessary. Extremely responsive to any inquiries, fast manufacturer, and shipping. I have no hesitation in recommending this RGP lab and its personnel.