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    Gainesville Cleaners

    1.0 (1 review)

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    10 years ago

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    Heritage Hunt Cleaners

    Heritage Hunt Cleaners

    (14 reviews)

    $$

    In April, as winter was coming to an end, I dropped off my cashmere sweater for cleaning, planning…read moreto wear it this December. When I took it out this winter, I was absolutely shocked to find it completely ruined. The sweater, which was originally a size M that I wore as an oversized fit (I usually wear XS), had shrunk down to look like a children's garment. The length barely reached my belly button, and I couldn't even fit my arms through the sleeves. I was so stunned that I immediately went back to the cleaner to address the issue, but: 1. There was no apology. 2. The owner claimed they followed the care instructions on the label and denied any responsibility, suggesting that I should contact the clothing brand instead. 3. They questioned why I was complaining after six months, as if I should have immediately unwrapped and checked every item upon picking it up. I didn't expect this to happen since I've washed this sweater several times before without issue. I had paid for dry cleaning, as stated on the receipt, but the owner admitted to washing it in cold water instead. How can you trust a business that does this? This experience was not only disappointing but also frustrating. The price, the service, and the accountability were all deeply lacking. I will never return.

    If I could give less than 1 star, this dry cleaner would be a perfect candidate, they charged $56,…read moreI thought I would get the wok for my money's worth, not only they have destroyed my sport coat but terrible service and arguing. I wish I could post the picture., there is a reason they collect payment, but no worries I disputed the charge 100%. Stay away from this place.

    Gainesville Cleaners - laundryservices - Updated May 2026

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