knowledgeable and incredibly fast! five stars from me. I don't know the first thing about computers…read moreor viruses but thankfully with the help of an expert like widow byte, I don't have to stress too much.

We had the pleasure of working with one of the techs from Valley computers, they were able to solve…read moreall our computer problems. We had HP online attempting to solve our issues, they fix one thing corrupt another, etc. From there we went to Microsoft online, SAME PROBLEMS. FIX ONE THING BREAK ANOTHER. We lost a lot of time and money with BOTH of them. The time lost with them online was horrendous( full days). Thank you Valley computers for fixing our problems at a relatively low cost. Carlos

They're the place to go for tech support. Next time I've a problem, I'm going here…read more I've dealt with Dell online, attempted to deal with ASUS, and had a number of bad experiences at Best Buy. This is the first place to say they wouldn't charge unless they got it right. With flexible hours and a friendly group of people working there. While best buy was pushing their warranties and wasting my time and money with random diagnoses, these guys got it right the first time. The only down side? They're located in an unlabeled building. Trust the address and go inside to ask for valley computer service. Definitely worth the trouble.

The folks at Tom's Help Desk were excellent. They were upfront about pricing and clearly did their…read morebest to keep the cost down on my computer repair. After the first visit - replaced dead RAM and a failing hard drive - I picked up my computer but was still having power related issues (shutting down in hibernation). Brought the computer back with no problem and they replaced the power supply for no additional labor. When getting a computer fixed, you wonder if you'll get charged for whatever "seems" wrong. I got the impression the employees were trained and motivated to give the best customer service and experience possible, not just charge the customer as much as possible. Great local business experience!

When my laptop computer locked up and the company I purchased it from with a service contract would…read morenot even look at it Tom's agreed to see what they could do. Not only were they able to get it unlocked, but they also performed a tune-up and virus removal. When I went to pick it up they had only charged for the tune-up and virus removal. I questioned not charging for the time to get it unlocked they assured me I did not owe anything more. What a great company to trust with your electronics.

Very friendly guy that runs an awesome business. Knows what hes doing and is fair priced…read more Definitely recommend if you need anything repaired.

I recently reached out to ZWK writing to help me with a computer repair issue I had…read more Professional, open to working with me and communicative. He would reach out and was responsive to messages with questions. Did a solid job and was content with the end result. Would recommend!

Zach came promptly and on time. Two hours after initial phone discussion. My high end gaming laptop…read morefailed to boot up. He fixed the issue and did a great analysis of the computer. Optimized the software and removed programs slowing down. Also discussed hardware that would be useful to me. Also provides Long term guarantee. Reasonable cost considering 1.5 hr travel distance base plus virus check and software optimization.

I had a computer issue and Tom's Help Desk was so helpful. I'm really glad I found them. They…read morehelped me immediately and I feel very secure that they will be able to troubleshoot any computer issues I have in the future.

I had an amazing experience with the team at Tom's Help Desk. I was stuck on a PC build and Tom,…read moreRyan, and Taiyana were super helpful. They quickly were able to rectify my issue and I now have two happy boys rocking amazing-looking high-performance gaming PCs.

I have been going here for all my computer needs for years. Peggy is especially great. She not…read moreonly listens but goes the extra mile in writting instructions out for you plus they keep everything on file when you forget where you put the instructions they wrote out for you. They are also honest and knowledgable and will not promise anything they can't deliver. It is not only personalized PC..it is personalized attention. Good solid local support. Think Global..Buy Local!

We had a great experience with Coughlin's…read more All the HDMI ports on our several years-old LG TV had stopped working. Knowing that most electronics are built with planned obsolescence, and that current similar TVs are much cheaper now than what we paid for ours, we wavered back and forth over trying to get it fixed or just buying a new one. I hate unnecessarily adding to landfills, so we decided to call Coughlin's. They were honest and upfront about everything from the start. They charged us a reasonable fee for pick-up and return, which would be applied towards the price of repair. They weren't able to find a new board for our older TV; Dan said he could try to fix the current board, but that there wasn't a 100% chance of success. Fortunately, they *were* able to fix it and get our HDMI ports working again. Yay! When they returned our TV they made sure that all the HDMI ports were working properly with our setup before they left. Hopefully this has added at least a couple of years to the life of our TV. Dan did say that when this particular set came out it was a top model. And they never tried to sell us a new set instead of trying to fix our old one. I appreciate their honesty and great service. We will definitely go back to them when we do need to finally replace our TV. Thank you!

Could've sworn I wrote a review the first time I used Coughlin's repair service. I loved them the…read morefirst time. Love them the second time. We have an expensive flat-screen TV that we bought in 2010. It's a Toshiba Regza 46" (cost back then was more than $1000). I love it. The base is better than newer tvs because it's a lot more stable. It finally started getting quirky in 2020. I took it to Coughlin's and they were super attentive and fixed it for about $150 (cheaper than buying a new one). My spouse uses it and wanted something bigger but opted to keep the repaired and working Toshiba as a backup. We sure needed it. Bought an XBR800H Sony 55". I had it on, turned it off for a little while and turned it on but the screen was a light black and power was on. Thank goodness I remembered Coughlin's. Since the Sony is more of a computer than a tv, I didn't know if they'd be able to repair it. $175 a few days later and we have the what was a $600 tv working again. I loathe loathe loathe Sonys. I swore I'd never buy another decades ago. But I forgot ... This time, I told my spouse to remind me not to buy a Sony and I will be reminded if I touch another Sony again. But Coughlin's will be around to fix it when it stops working. I like the shop, the price, the dogs, the employees and the owners. It's funky old and fabulous. Everyone in the shop has been super nice and helpful.