Zach came promptly and on time. Two hours after initial phone discussion. My high end gaming laptop…read morefailed to boot up. He fixed the issue and did a great analysis of the computer. Optimized the software and removed programs slowing down. Also discussed hardware that would be useful to me. Also provides Long term guarantee. Reasonable cost considering 1.5 hr travel distance base plus virus check and software optimization.

THIS IS A SCAM! DO NOT GET HIS INFO OR WASTE YOUR TIME AND MONEY! I asked him to clean out my…read morePlayStation 5 for an infestation and then I paid them talking about 2 days from the "clean it out" but have not done anything!!

Very prompt and professional. We worked together with a mutual customer and they were quickly and…read moreeasily able to deploy a VoIP ready network and were very quick in their response time.

From the owner: We are the area's leader in Computer Repair for home and business. Hardware or software problems,…read morevirus removal, broken laptop screens, data recovery - you name it, we can do it and we guarantee our work. We also offer a fully-stocked store and build blazing fast custom computers. Bring your computer to us, or we can come to you!

Erik performed an in home PC build and setup for me which made me feel extremely comfortable and…read moresaved me travel time. He was extremely patient, knowledgeable and answered all of my questions and concerns to their fullest. Service was above and beyond and I will be using his expertise in the future when upgrades become needed. 10/10 couldn't recommend more.

I bought a PC from Erik through FB Marketplace and drove over an hr to pick it up. I got there and…read morehe had it plugged in and running to show that it worked. After booting it up at home and playing some games it kept crashing, come to find the graphics card was shot ($400+ gpu). I contacted him letting him know the issues because he said all the parts were under warranty, and he ghosted me completely. several months later he wrote back saying theres nothing he can do because the parts were indeed NOT under warranty and ghosted me again. I haven't heard from him since and had to get a new gpu. I feel scammed and its pretty scummy lying to customers. I would not recommend doing business with him.

I have dealt with many computer technecions over the years. My dealing with Rich was by far the…read moremost pleasent experience I have had. He is knowable and and explains what needs to be done in a clear, concise way. His pricing is fair and well worth the money. His main concern you and your satisfaction.

He solved all the problems I was having with the browser I've been using that eliminated my history…read morecontents, including passwords, favorites and browser history . Now I don't have to sign in to my email account 10 times a day. He openly shares his experiences that support the basis for his philosophy that provides an education for those of us who are neophytes.

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

I spoke with Jim a week ago regarding my PC suffering from the Blue Screen of Death which is a…read moreWindows issue. He spent 15 minutes discussing possible causes, pricing and options - which was a pleasant surprise. Most places will simply tell you that they can fix any problem you have and just bring your PC to them. So after more research I was able to recover data from my PC much to my relief, even though it still doesn't boot up properly. I spoke with Jim again today and explained what I'd done. He advised me that my options were to either buy a new PC or spend $175 to reinstall Windows. Considering my PC is 9 years old, I'll opt to buy a new one. And the best part of the whole experience was that Jim actually gave me some advice on what to look for in a new PC. Even though I never had Jim fix my PC, I'm really glad that I spoke with him. He's a class act and I appreciate him taking time to help me even though he wasn't getting paid. Needless to say if I ever have PC issues in the future I'll call Jim.

I took my computer to Savemore and everything went perfect…read more The service communication is the best I've ever had. The aftercare warranty is also amazing. Please keep in mind this is a private business owned by one man. He is very kind and flexible. I received an over the phone diagnosis prior to entering his shop, albeit it was pretty simple (I needed a windows reinstall) He promised three day turnaround and it was true. He promised update calls and it was true. The value of the service was better than any corporation and the discounts he applies are very appreciative. If my computer becomes compromised or damaged I will always return to him.

We are retired senior citizens who are not great with computers, but try our best and have learned…read morequite a bit from Beck's Techs. We located Beck's Techs years ago and they have saved the day in this home! We have referred them to other home owners and small businesses that we know and all have been very satisfied with the cost and continued willingness to provide help needed. I must question the one review by Carole K. submitted on 7/20/2022. I do not question a service call costing 65 dollars; I believe, after reviewing other companies that the cost of a service call and travel is very reasonable for at home service. What I question is if a computer is absolutely shot, so old and out of date that it is not wise to have it "fixed", might Beck's Techs have provided a new computer/laptop for the total cost of $795.00 back in 2022. That is the kind of work James Beck's company has always done for me and my husband. This company provides honest service, provides quality parts or replacements and does an excellent job for their customers. They are a local company who will make sure your computer system is up and running correctly and advise you when you have a problem. If problems are severe, they will return your call and come back to your home office/business when necessary. Work done for us over the years: clean up a desktop, new laptops when necessary due to age of desktops, hook up an older large monitor to a new laptop so work can be done that requires using two screens simultaneously when necessary, and cleaning up help or explanation with files when needed. We trust Beck's Techs with all IT problems and have even given him remote access when needed for fast fixes! We could not expect any better service or equipment from Beck's Techs for the money we have paid over many, many years. Owner is definitely an expert in the field of computer/IT systems, cyber security, etc.

My computer died on me so I went to google to find a tech to fix it. I found 3 in my area so I…read morechoose Becks Techs. He told me it would be 65 dollars for a service call. I said ok. He came out and fixed my computer but in the end it cost me 795.00. I was never told that. I'm 82 and I think he took advantage of me. If you need a tech find out what his hourly rate is. I only have SS and that was my monthly pay. I'm not saying he didn't do his job just saying he is a little pricey.