My partner and I went to a company retreat at the Chateau Elan and had a couples massage that was…read moreout of this world! My partner, who routinely has massages said that Tracy gave the best massage she's ever had!! Just the right amount of pressure and an impressive flow. After our treatment, we enjoyed the ambiance of lounging in the day beds on the back lawn overlooking the pond and fountain. So incredibly serene...we WILL be back.

I visited Château Élan Spa with a group of friends, and unfortunately my experience this time was…read morevery disappointing. When I booked my appointment, I specifically requested a deep tissue massage and was told it would be available. However, once I arrived and met with my therapist, I was informed that deep tissue was "no longer offered" due to policy. When I asked why, she said she didn't know and added that the policy wasn't to protect the therapist. I explained that this was the service I booked and expected to receive, but she continued repeating that it was simply against policy. While I don't expect every therapist to be overly warm or chatty, her attitude came across as short, dismissive, and rude. The room felt tense, and I was never able to relax. At the end, she didn't walk me back to the pick-up point, she just pointed and walked away. The entire interaction was uncomfortable. I shared all of this with the onsite manager, Stoney, who offered a 10% discount, stating that was the maximum he could provide. I also asked that the automatic gratuity be removed so I could tip on my own terms, but he said that wasn't possible, even though the service was well over $200. He assured me that the therapist would be spoken to and mentioned that they've received complaints about her before. He told me I should expect a follow-up email or call. Nearly a week later, I still hadn't heard anything, so I called back. Stoney said they still hadn't met with her yet but that they would soon, and again told me to expect follow-up. It has now been almost a month, and I have not heard from anyone. On a positive note, the bar attendant, Ariel (in the winery), was an absolute breath of fresh air, kind, attentive, and welcoming. She is the only reason I would even give 2 stars rating this visit. This is not my first time visiting Château Élan Spa, and I've always had great experiences in the past, which makes this all the more disappointing. I truly hope they address these issues, because the level of service I received on this visit did not reflect the standard I've come to expect from this spa.

We secure a couple massages during our trip to Chateau Elan a found the location easily just 5min…read moreaway. The staff was fantastic and welcoming- the massage was one of the best I have ever had...Hart did a great job! Don't book Chateau Elans spa without first looking here!

Had a great spa day there on Friday. The ambiance provides a soothing environment with pampering…read moreand relaxation. The massage and facial - fabulous. It's an up-market service at reasonable prices. The location is super with eateries and shopping nearby. Free parking too.

It was so relaxing! I'll definitely be back. My only…read morecomplaint- like others said- the service time was a little short so keep that in mind. In their defense my appointment was at 6 and I got there at 6:02. I was checked in, did my paperwork and used the restroom prior to my service starting but my attendant ended at 7 on the dot. I am curious if you're on time, if they'll really give you the full hour. But I'll definitely be back! It's a great environment, totally relaxing and affordable too!

The moment that you enter this business, it is all about you. From the pleasant receptionist, to…read morethe fruit infused water, to the posh waiting room, The Foot Palace makes you feel welcome. They have a nice variety of services and you can't beat the price. After you have checked in, you are escorted to a large, dimly-lit room with dozens of reclining single-person sofas. Every time the therapist moves to another part of your body, they whisper quietly in your ear to prepare you. The entire experience is so relaxing and you can walk away with an hour of pampering for less than $40!

Woahhh love this place! It is SO spa like inside, smells like lavender & lemongrass. Elisabeth…read morereally helped with my swelling after a flight. We just moved here. I'm almost 27 weeks and she did a fantastic job keeping me comfortable with my belly and working relaxation/ deep tissue massages to help ease my discomfort. I will be back soon, thank you!

I absolutely adore this place. Don't judge from the outside! The minute you walk in, the…read moreenvironment and atmosphere is so relaxing! The staff are very inviting and courteous. They offer massages and facials. I went in for the 60 minute massage with Najat and she did an awesome job! Definitely will be going back.

An absolute dream. Braselton HeadSpa is a sanctuary of peace, and Angela--the owner--has angel…read morehands and the kindest heart. I've never felt so deeply relaxed and renewed. Every moment was intentional and soul-soothing. If you haven't been, go. You have to experience this for yourself.

I did the facial and the headspa, however it wasn't great the people were nice but eh never again…read more The building is like a warehouse and the whole time I hear loud Machines and people talking a lot loud so I couldn't relax. The facial wasn't good either.

I love treating myself when I'm traveling for work and was suggested Cache amongst a few other…read moreoptions by the hotel I'm staying at. (Chateau Elan) the front desk didn't know personally which was the best option so I just went to the closest one. Originally I had a time crunch and needed to be seen immediately and unfortunately was unable to be seen but I got lucky and my meeting got pushed back so Roxy at the front desk was so helpful and called up the stylist, Stephanie, to see if she would be willing to see me after her scheduled appointment in a few minutes. She was and I was able to come back to get my blowout!! Now, all of this information is important because Roxy was so accommodating but Stephanie was an absolute PLEASURE. We chatted the whole time and had a little ball together. She was so friendly and sweet and truly made my day. She even trimmed and styled my hair!!! I am obsessed with Cache forever and would give 100 stars if I could. Salon was also clean, cute lighting and the comfiest waiting area with select mini products suggested by the stylists, a lovely touch. Overall, Cache is THE salon in Braselton if you are visiting and Stephanie is the best for a beautiful blowout and a fun chat. Thank you x a million!!

Jenne does a great job EVERY time!! She is obviously very skilled in all aspects of her job - cut,…read morecolor, creativity - even with curly hair! She is also very personable!

Staff was friendly and CoCo was amazing! Thank you for always paying close attention to what my…read morebody needs!

The massage was wonderful for both my wife and I, the perfect amount of pressure without being…read morepainful. The atmosphere was great and the massage therapists were very friendly. Our only complaint would be the hole where we rested our face while on our stomach was not very comfortable. It was very hard around the edges. Usually there's more soft cushioning around the opening where your head rests. Other than that it was perfect.

They advertise to be open daily from 9am-10pm. I've gone twice in a row. 1st day they told me there…read morewas only one masseuse and could couldn't see me. I asked if they would be available the next day and she said yes. The 2nd day they tell me masseuse isnt there and receptionist recommended a different spa. I asked if I could schedule an appt and said no bc they didn't know when the masseuse would be there. The lady was very unprofessional and their hours are not true.

I bought a Groupon to Miracles of Massage ($50 for a 1hr hot stone massage & 1 hr of synergistic…read moremodalities (ionic foot bath, chi machine, & inversion therapy)) which is an amazing deal. The location of the business is in a house that they've converted into a spa. I thought the service was great. THe people who worked there were so nice and made me feel really welcomed and relaxed. The man that gave my massage Dany (I think that was his name) did a great job and I liked that he talked with me first to see I had anything I needed worked on and to explain how the massage would go. The massage was very relaxing and I liked that they used the hot stones into the massage and didn't just place them on my back to sit there. I would have liked a little bit more with the hot stones, but the massage was very good and for the price, you can't beat it. The Ionic foot bath was cool and relaxing, but I'm still not sure I understand exactly how it works or if it is really pulling toxins from your body, but the girl who did my foot bath, chi machine & inversion therapy was really sweet and was great at explaining what all the toxins were that were being pulled out. The Chi machine was neat, you lay on your back on a table and place you ankles in this machine that rocks them back and forth. It was neat and I think it helped my posture (it's supposed to help align your spine or help with your posture) but sadly the machine fell off the bed at one point. Then the inversion therapy was just for 5 minutes, and was a different experience for me. The girl operating the machine was really great at doing it slowly so that it wasn't too much of a shock to your body and so all the blood didn't rush to your head. I have back problems, and after the massage and synergistic modalities, my body was much more relaxed and my back felt better and my posture seemed to be better. Overall I would highly recommend them, I just wish they were located closer to Atlanta instead of in Lawrenceville!

Not sure I've ever had such a bad pedicure. In town for a few days to celebrate my birthday with my…read moredaughter who lives near this business and while her toes turned out amazing, mine look like this. The hot stone portion was just plain torture. For some reason she thought my shin bones needed a hard hot rock massaged on them rather than my foot or the back of my calf. I gave it 2 stars because my daughter had a nice experience and everyone besides the woman who worked on me, was very nice and the salon looked clean.

I have been using this salon ~every 3 weeks for pedicures for sure, as well as occasional…read moremanicures. I have had 2-3 sets of SNS powder gel nails, but don't really like the taking off process, so I bring my own OPI polish. This is the only negative I have experienced at this salon. They only have a few non-gel OPI colors, none of which I like for my fingers. I use their Cajun Shrimp regular polish on my toes. My work around is to bring my own color. The place is busy, but still manages to be calming. After you have been seated in a massaging chair with the requisite plastic liner, they bring you snacks and water drinks on a silver tray. Additionally, all of the implements are in their sterilized bags and are opened in front of you. They also don't reuse nail files or the yellow/pink/purple scrubby things for your feet. If you are a germ-o-phobe like me, you have found a salon you can relax in.