Very impressive business! Easy sign up process; tons of laundry options (including kid safe…read moredetergent); quick turnaround; and fair prices! And the quality is great. We will use again!

Above and beyond service to steam my veil at the last minute for a very reasonable price. Picked up…read moreand delivered at our door with great care. Thanks again!!

Today, for the first time I walked into Hero's shop. I had challenging ask, as I needed 2 items to…read morebe ready... today!! Hero, who I believe is the owner - explained every option I had and made sure he's clear on what's possible and what is not. A few hours later, I got a text with my shirts ready to be picked up. This is a real top-tier service and I am very glad to know it is here, in our neighborhood. Highly recommended and will be back again. Thank you

Heros is a very kind and understanding man. He runs a great business with his family and customer…read moreservice and the quality of work has always been top tier. Any alterations I need done I would go no where else as the workers here have consistently provided me with top notch work!! Heros is also the type of man that would go out of his way to help as he drove 30 minutes on his day off just so I could have my son's dress clothes needed for a wedding. I mean if that doesn't speak to the values of this man and his business, I don't know what will. Look no further people.

Amazing experience! I wish I could give 50 stars…read more I've been coming to this cleaners for over 15 years, and even though it's a bit of a drive from where I live, I keep coming back. Raffi's kind and friendly attitude makes every visit a pleasure. He's honest, hardworking, and truly takes pride in his work, and it shows. The quality is consistently flawless, which is why I wouldn't trust anyone else with my clothes.

The best! Always on time and was able to tailor my dress for event in a day!! Thank you alwaysread more

Great job and fast turnaround. Definitely recommend this professional cleaners. Jack was great!read more

This used to be a really good place but damn how the mighty have fallen! I've come here for years…read moreand the quality and customer service has slowly gone down the drain. The younger guy who works here is incredibly rude, overcharges, and everything is just as I left it. He personally got offended when I noticed things weren't done right. I mean I'm shelling out a pretty penny and he refused to fix it, give me an answer, and started shouting at me to leave. When I asked for his name he told me to get the hell out. Are you serious? He literally started taking my clothes off the hangers and tossing them. Like he intentionally wanted to dirty them to get his monies worth. It was close to closing time and I didn't feel safe around a clearly unhinged man. I quickly picked up my things and left before he did something crazy. I'm think this is a family run business and the older folks are phasing out with the younger guy taking over. As a woman I'd be careful coming here. Not for your clothes but for your personal safety.

I took a very special skirt here to have a button reattached and other buttons that were loose…read moresecured. When I got home and checked the work, the button immediately fell back off, and the rest of the buttons looked like they'd been sewn on by a three year old. Not only that but they stuck thick safety pins through the thin vintage silk, when it had obvious loops they could have hung it from. They also charged $30 to attach a button which is insane. Basically paid to have a very expensive piece of clothing damaged. :(

So I I've only tried Sunny Brite once. I turned in two orders on the same day. One was regular…read moredress shirts, advertised at $4.75 a shirt. He said starch "do you want starch" that will cost you $7.75 each. Ok I'm there to try them so I bit the bullet and said "heavy starch". 2 hours later I dropped off 3 uniforms. The employee quoted me a different price than the owner based on the extra work "Military press" requires. The owner honored his original price and only thing left was to pick up. I showed up with the first ticket and as I was leaving with the uniforms I noticed a sleeve that was pressed off center. He told me to leave that shirt and he would redo the sleeve. I picked it up the next day got them home and the breast crease was off center. I just fixed it myself. Then when I went to pick up the dress shirts, they were not starched and the owner said, leave them and we will do them right. When I went to pick them up, One had been stained and unless Heavy starch is different than 35 years ago they were not worth $7.75 a shirt. I'm disappointed, they are so close to my house. I'm sorry it did not work out.

Updating my review to 4 stars…read more I picked up my items today, and I'm pleased to say they look great, as they always have. The tailoring was done exactly as expected, which is consistent with the quality I've come to rely on after being a customer here for many years. The storefront employee was contrite, offered a sincere apology, and provided a full refund for the order. While the refund itself was not the primary issue for me, the principle behind it -- acknowledging the inconvenience and taking responsibility -- meant the most. I truly appreciate the professionalism shown during this follow-up interaction. Based on how this was handled, I am willing to look past what I hope was a one-time issue and continue using their service moving forward. End of update ________________________________________________________________________ I have been a loyal customer of this dry cleaner for many years and have consistently trusted the quality of service--until my most recent experience. Last week, I brought in two pairs of denim. One pair was to be cleaned and used as a tailoring reference for a new pair. I prepaid for the services and was given a written promise date of 2/14 for pickup. When I arrived on the promised date, I was informed that my items were not ready. The employee at the front counter, who appears to be new, simply stated, "Sorry, we don't have your items today. You'll have to come back Monday." There was no acknowledgment of the inconvenience of making a trip on the scheduled date, nor any effort to offer a reasonable accommodation. When I expressed concern, the situation became more disappointing. Instead of taking responsibility for missing the promised date, the employee turned the issue around and said, "You've been coming here for years--when have we ever made a mistake for you?" It felt as though he was using my long-standing loyalty as a way to dismiss the current mistake, rather than valuing it. Being a long-term customer should not be used against someone to minimize a legitimate concern. If anything, it should warrant greater care and professionalism. When I reiterated that I was relying on the written promise date provided to me, he escalated the interaction by raising his voice, speaking over me, and ultimately suggesting that I take my business to another dry cleaner in the future. Mistakes can happen in any business. However, how those mistakes are handled is what defines customer service. Unfortunately, this interaction reflected very poor service, particularly from the new storefront employee. It was surprising and disappointing, especially given my many years as a customer. I will return on Monday to retrieve my items and hope the matter concludes more positively. Depending on that outcome, I may revisit my review. However, the way this situation was handled was not appropriate and not the level of service loyal customers should expect.

I wanted to share a recent experience I had with Pristine Cleaners regarding an alteration. I…read morebrought in a dress to be taken in, and the woman at the counter, who seemed quite annoyed, immediately stated it wasn't possible because there was "no seam." She then dismissively handed the dress back.ti be honest she seemed TOO LAZY to even TRY However, I took the SAME dress to another tailor, who was able to complete the alteration in just 3 days without any issues. What the hell is she talking about "it's impossible" to fix this dress Also I wanted to share a story about a pair of Abercrombie and Fitch jeans I bought almost two years ago. Unfortunately, I can no longer return them, and they don't make smaller sizes in this specific style. When I had tried them on, they were quite large, to the point where she felt it was ridiculous and that I would need to go down three pant sizes. She attempted to fix them, and they looked decent, but I believe the tailor I took my OTHER DRESS she claimed was IMPOSSIBLE TO FIX could have made them look even better. Regardless, these jeans were just sitting in my closet, so I decided to try and do something with them instead of letting them gather dust. that being said I will never return to pristine cleaners ever again The lady is usually in a badass mood ANYWAY

Great service and excellent quality cleaning with a fast turnaround! Katie is so sweet, and we're…read morereally happy we found her business. Pricing is good, affordable, and fair. We'll definitely be back--thanks so much, Katie!

Got the stains out of a dress that I needed to wear for an important occasion for a good price and…read morein a timely and thorough manner. Also absolutely lovely customer service :)

Truly the best! Wonderful for wash and fold and for taking care of delicates alike -- I trust them…read morewith my down comforters, linen, etc. and they do an incredible job and are so kind to boot. I moved out of the neighborhood and will still come back just for Laverie as they're really one of a kind. Thank you for all your help and great work, it's super appreciated!

Been busy lately and I got no time to do my laundry at home. So my friend suggested this laundry…read moreshop and I swear they took my laundry right away and after 1 day they finished it immediately. Thank you so much, you guys are life saver.

The prices are great, and the customer service really stands out. They seem like a family owned…read morebusiness, very kind. We recently moved to the area and are glad to find a place like this.

Went in to drop off a tux, picked it up all seemed good! There was still a stain on the pants, and…read morewhen I asked if it was possible to remove it and I would pay extra, the guy answered very rudely saying, "You remember how you brought it before?" Definitely not the response I was looking for, not very kind. Definitely disappointed. Would not recommend for the experience, cleaning, and rude attitude.

They use safety pins to hang clothes after doing alterations. And subsequently leave permanent…read moreholes in the clothes. Very disappointing.

These ladies are the best ! They are very talented and know their craft well. I had them take in a…read morepair of leather pants and they turned out great and in a week's turnaround. The value and service of their work deserves 10 stars. Highly recommend them. They will be my go to for now on