Very impressive business! Easy sign up process; tons of laundry options (including kid safe…read moredetergent); quick turnaround; and fair prices! And the quality is great. We will use again!

Above and beyond service to steam my veil at the last minute for a very reasonable price. Picked up…read moreand delivered at our door with great care. Thanks again!!

If you need help to adjust the size/length of your pant, dry cleaning or alteration, make sure to…read morestop by this place. Many of my pants are too long and I have came here multiple times to adjust. One of my sweater zipper was broken when I first bought online with no return. This owner helped me to fix it perfectly in very good deal. Another thing I have to mention is the price he has charged for my requests were all very reasonable. He is also a honest guy with no such business greed whatsoever. I really wish I could give him more than five stars!! If you live in this Glassell Park area and need help with your clothes repair or dry clean, make sure to stop by here. If you also want to grab some groceries, Super A market is right next to it.

Today, for the first time I walked into Hero's shop. I had challenging ask, as I needed 2 items to…read morebe ready... today!! Hero, who I believe is the owner - explained every option I had and made sure he's clear on what's possible and what is not. A few hours later, I got a text with my shirts ready to be picked up. This is a real top-tier service and I am very glad to know it is here, in our neighborhood. Highly recommended and will be back again. Thank you

I come here to get my clothes altered or dry cleaned and Adrian alwyas does a great job. Highly…read morerecommend!

Amazing experience! I wish I could give 50 stars…read more I've been coming to this cleaners for over 15 years, and even though it's a bit of a drive from where I live, I keep coming back. Raffi's kind and friendly attitude makes every visit a pleasure. He's honest, hardworking, and truly takes pride in his work, and it shows. The quality is consistently flawless, which is why I wouldn't trust anyone else with my clothes.

I'm deleting my original review as the alleged owner Jack stated he plans on having me served a…read morelawsuit in the coming days and it'll be an "unnecessary headache" if I don't take it down. (See attached text message.) The following still stands, my dry cleaning was done poorly and they refused to fix it that night. They offered to fix it after the fact. But why would I go back after I was repeatedly shouted at to "get the hell out", take my business elsewhere, and eventually threatening to be sued? The younger guy is incredibly rude and unprofessional. Calling customers and their comments "annoying", "condescending", and "nasty" isn't a good look. (See response below and attached text message.) At the end of the day life is way too short to be dragged into court to litigate two skirts and a jumpsuit. So congrats Jack you won, now leave me alone.

This place is a gem! I needed a queen size comforter cleaned and they responded to my Yelp quote…read morerequest quickly, their prices are a spectacularly fair bargain, staff is fast and friendly. Glad to have found this business, I will be a return customer!

Honestly the biggest rip off. If you're looking to get your jeans hemmed that's the only thing this…read moreplace knows how to do. I took in 3 dresses wanting them to be smaller (not put an elastic and charge me $50 a piece for it). The dresses alone were only $15 a piece. Go somewhere else!

If you want to keep your clothes in good shape and have good costumer service don't go there…read more They ruined my clothes and when I tried to have an explanation they denied they did anything wrong and said that the clothes were already like that. They didn't want to take any responsability and were quite agressive.

Updating my review to 4 stars…read more I picked up my items today, and I'm pleased to say they look great, as they always have. The tailoring was done exactly as expected, which is consistent with the quality I've come to rely on after being a customer here for many years. The storefront employee was contrite, offered a sincere apology, and provided a full refund for the order. While the refund itself was not the primary issue for me, the principle behind it -- acknowledging the inconvenience and taking responsibility -- meant the most. I truly appreciate the professionalism shown during this follow-up interaction. Based on how this was handled, I am willing to look past what I hope was a one-time issue and continue using their service moving forward. End of update ________________________________________________________________________ I have been a loyal customer of this dry cleaner for many years and have consistently trusted the quality of service--until my most recent experience. Last week, I brought in two pairs of denim. One pair was to be cleaned and used as a tailoring reference for a new pair. I prepaid for the services and was given a written promise date of 2/14 for pickup. When I arrived on the promised date, I was informed that my items were not ready. The employee at the front counter, who appears to be new, simply stated, "Sorry, we don't have your items today. You'll have to come back Monday." There was no acknowledgment of the inconvenience of making a trip on the scheduled date, nor any effort to offer a reasonable accommodation. When I expressed concern, the situation became more disappointing. Instead of taking responsibility for missing the promised date, the employee turned the issue around and said, "You've been coming here for years--when have we ever made a mistake for you?" It felt as though he was using my long-standing loyalty as a way to dismiss the current mistake, rather than valuing it. Being a long-term customer should not be used against someone to minimize a legitimate concern. If anything, it should warrant greater care and professionalism. When I reiterated that I was relying on the written promise date provided to me, he escalated the interaction by raising his voice, speaking over me, and ultimately suggesting that I take my business to another dry cleaner in the future. Mistakes can happen in any business. However, how those mistakes are handled is what defines customer service. Unfortunately, this interaction reflected very poor service, particularly from the new storefront employee. It was surprising and disappointing, especially given my many years as a customer. I will return on Monday to retrieve my items and hope the matter concludes more positively. Depending on that outcome, I may revisit my review. However, the way this situation was handled was not appropriate and not the level of service loyal customers should expect.

I wanted to share a recent experience I had with Pristine Cleaners regarding an alteration. I…read morebrought in a dress to be taken in, and the woman at the counter, who seemed quite annoyed, immediately stated it wasn't possible because there was "no seam." She then dismissively handed the dress back.ti be honest she seemed TOO LAZY to even TRY However, I took the SAME dress to another tailor, who was able to complete the alteration in just 3 days without any issues. What the hell is she talking about "it's impossible" to fix this dress Also I wanted to share a story about a pair of Abercrombie and Fitch jeans I bought almost two years ago. Unfortunately, I can no longer return them, and they don't make smaller sizes in this specific style. When I had tried them on, they were quite large, to the point where she felt it was ridiculous and that I would need to go down three pant sizes. She attempted to fix them, and they looked decent, but I believe the tailor I took my OTHER DRESS she claimed was IMPOSSIBLE TO FIX could have made them look even better. Regardless, these jeans were just sitting in my closet, so I decided to try and do something with them instead of letting them gather dust. that being said I will never return to pristine cleaners ever again The lady is usually in a badass mood ANYWAY

I love this place - yes, it might seem like one of your average dry cleaning stores (and they do a…read moregreat job at it too.) but I also love the attitude of the woman who runs the shop. She is so fun! She always welcomes you with a smile and a conversation and it's just overall a very pleasant experience so thank you!

Great service and excellent quality cleaning with a fast turnaround! Katie is so sweet, and we're…read morereally happy we found her business. Pricing is good, affordable, and fair. We'll definitely be back--thanks so much, Katie!

Getting a few extra hours to yourself because the awesome team at Laverie has your laundry sorted…read moreis a real treat. Laverie's one of those rare gems that still nails it with top-notch, hands-on service, making sure you're always happy with the results. Big shoutout to Laverie - you guys rock. Thanks a bunch!

Truly the best! Wonderful for wash and fold and for taking care of delicates alike -- I trust them…read morewith my down comforters, linen, etc. and they do an incredible job and are so kind to boot. I moved out of the neighborhood and will still come back just for Laverie as they're really one of a kind. Thank you for all your help and great work, it's super appreciated!

I was looking for a new cleaners in the area and came across Chevy Chase deluxe cleaners on Yelp…read moreand decided to give them a try. I wanted to leave a review based on such a positive experience that I encountered. The owners Vanik and Narine were so welcoming and kind and helped me repair my tuxedo and dress shirt that was ripped at a previous event. They took the time to explain to me what the repair entailed and made sure that I understood what could be done. When I came to pick up my clothes, they looked brand new. Every single item was repaired and sewn into its former condition and they cleaned and pressed it perfectly. I couldn't tell a difference from when I first bought it to when I picked it up. This left me very satisfied and they gained a new customer for years to come. I am so glad I found a spot and can't recommend them enough for anyone looking for a new cleaners or even alterations. I highly recommend Chevy Chase deluxe cleaners.

These guys are amazing. My wife ruined her dress and this family run business did not give up and…read moretried umpteen methods - while still charging the regular cleaning fee - a fantastic service, and, of course, an amazing value. Highly recommended.

Excellent service, always nice and respectful. They are professional at what they do. Thank youread more

They use safety pins to hang clothes after doing alterations. And subsequently leave permanent…read moreholes in the clothes. Very disappointing.