This is going to be a long review so you can get the entire story. I have been going to Pallens…read moreAutomotive for probably 25 years or more, I ran an automotive parts store and serviced the Pallens shop and even his one son Michael worked for me. I have two vehicles, my 2012 Chevy Silverado 4x4 and my wife's 2013 Ford escape AWD. My wife's car had a check engine light and a low tire pressure light come on the dash. I've told Tom, Steven, Victor and all of the other mechanics to never put cheap or one year warranty parts on any of my vehicles and from day one I've never complained about a repair bill. Now after calling and telling Steven that the code was 051, a crank case pressure sensor. Steven called and told me to bring the car into the shop Friday at 9:30am and he'll check it out. Now every time I deal with Steven he tells me that he'll check it out and call me but that never happens and we're without a car for two to three days and when I call he tells me oh I gotta check this or I gotta check that when in reality he's blowing smoke up my butt. Well the truth came out that Friday. When my wife dropped off her car she asked when can I pick up my car, now remember Steven told me 9:30am, well it was 8:30am. My wife was to told she could pick up her car at 4:00pm. I picked up my wife at her job in Elyria at 3:55pm and drove straight to Pallens and I'm sitting in the parking lot waiting. Finally she comes out and I asked what's going on and she tells me that the young mechanic just ran out to the parking lot and pulled her car into the garage and changed the sensor. She paid the bill and we leave, driving home on broadway my wife calls me and and says that the check engine light and tire pressure light is still on. I told her to turn around and go back. She's told that Steven will get the sensor from the Ford dealership and she asked about the tire pressure sensor and was told she has to make an appointment even though they stock those sensors. This proved to me that Steven was peeing on my foot and trying to tell me that it's raining. You cannot believe anything Steven tells you. When a man's words ring empty (Stay away) I've had repair bills of $2000 sometimes more and I never complained about any one of them but when you show me that patronizing, your business means nothing that I take my money and spend it elsewhere. Thank you Stephen you save me some money you can blow smoke up somebody else else's you'll never do it to me again.

I have been taking my car to Pallen's for well over 15 years now. They have always done an…read moreexcellent job and are very fair. They don't try to gouge you. They go out of their way to accommodate their customers and provide excellent service.

I had a great experience. Completed exactly what I asked for with much more reasonable pricing than…read moreother auto shops and dealerships who quoted me. I will be using them for all my future needs! Performed work quickly and didn't lay on any overbearing sales tactics to try and do more than what I needed. Very honest mechanic shop!

Great place to service your car. They are professional and reliable. My son had an issue with his…read morecar they got us in right away and let us know what needed to be done.

Scam artists! Advertise $54 alignment then when you take it in they give you a BS excuse why they…read morecan't do the alignment and then charge $30 for an inspection fee. Crooks.

Called Friday afternoon and needed new breaks ASAP. Ed said to come in first thing Saturday…read moremorning. The car was done by 1 pm that same day. Wonderful service. We will be sure to come here for all our repairs for the future. Excellent prices.

They are very reasonable in their prices and very good workmanship. Dose the work right away.read more

When they first opened I had A LOT of work done there on my old car and they always did an amazing,…read moreand affordable job. However, when I got my new car I kept having a light come on indicating something was wrong whenever I put gas in my car. I thought it was the cap, and replaced it, but that wasn't the issue. I took it to A&M and was told that a sensor in my fuel system was bad and agreed to them replacing it. A week went by and it came one again, so I went back. Mike told me that the sensor they got was bad and replaced that one. A couple of weeks go by and the light came on again. I decided to take it the dealer who informed me it was the sensor A&M replaced. I informed him that A&M replaced that sensor not once, but twice, to be told that the sensor in my car was indeed the original sensor from 2018. I was charged over $300 to replace a sensor by A&M only to find out that they never even touched my car. After experiencing such good and honest service for the few years I dealt with them I was extremely disappointed to find out that they became dishonest and shady.

I got my heat fixed by Darryl and I have to say i will never in my life go back to my old mechanic…read morehe did such a great job and was very quick and honest now im ready for winter thank you so much I can't thank him enough

Called and spoke with Darryl first thing in the morning, dropped my 2006 Audi A6 Quattro off and in…read morea couple hours had my car diagnosed and fixed the very same day, which turned out to be a loose vacuum hose. He was frank and to the point, didn't beat around the bush or try to add on some random part that may need fixing. Since he was friendly and the service was great I had him do my normal up coming maintenance.

I am very thankful I found Hall's. The owner...Mike... is very honest and fair. Really knows his…read morestuff and is good as it gets. Will never have to take a vehicle anywhere else. The crew is top notch as well.

I took my 2014 Chevy Cruz here they had overheating issues. They told me it was gonna be a water…read morepump replacement and to flush the radiator and replace the water pump was gonna be $1800. And four hours labor. I took it about five minutes to on the road to another shop. They said the radiator flush was not necessary that the pH level was within safe range. Yes, it was a water pump. No, it will only take an hour to do and that Shop charged me $450 stay away from this place high profit margins horrible customer service ripping off the community. Take your stuff somewhere else.

Needed a flat tire replaced on my truck they were helpful explaining could not get exact…read more same tire but found me one that was close. Very happy

I'll NEVER EVER LET THEM WIRK ON ANYTHING OF MINE AGAIN! . The last time I will ever step inside…read morethis place, brought back my truck to have them check it out for noises from where they worked on before. They mucked it up 6 ways to Sunday blaming it on everything from phones to computers. When finally told what was supposed to be done, the jackass never put it up on a rack to see if it was the problem. Another bunch of excuses on that. I suggest going anywhere but there. They'll gladly take your money but won't stand by their work.

From the owner: Ron's Transmissions & Automotive Services provides Transmission Repair, Transmission…read moreReconditioning, Transmission Replacement, Wheel Bearing Services, and Transfer Cases to the Elyria, OH area.

We got a flat on a road trip recently. One phone call and Mike at Tuffy's said he could take care…read moreof it right away. He wasn't kidding! We were in and out in a half hour for less than $40. What a life saver! Thanks, Mike!

Jessie always goes out of his way to take care of me and every single one of his customers. For…read moresure, he needs to make a profit. But to him, the relationship is just as important. You WANT to keep coming back. Nice job Jessie and staff. Don

I have used Schroeders for 10 years. Dave has always provided good service and has always been…read morehonest. A few years ago I thought I would get a estimate from a break job chain in Elyria and was told I needed all new breaks for $1800. I went to Schroeders without telling Dave what the break job place told me and he told me I needed new pads and one rotor for $350. I have always trusted Dave for his honesty. They only do basic service and repair not big stuff like engine rebuilds. They will however help you find someone who can do bigger jobs.