Got an oil change. They always explain what I need if needed and give a few prices…read more The guys up front have always been nice and helpful. They no longer have the slushy machine., but do offer water or mini cans of pop.

Customer service was friendly, and I did get my oil change at an honest price. Unfortunately,…read moreduring the oil change they did an inspection and reported a $4,000+ quote for "immediate" maintenance issues and urged me to set up a follow up appointment within the month. My car wasn't showing any signs while driving and my family's mechanic of over 20 years also found it a little sketchy. When signs of brake issues did arise 6 months later, I took it to Firestone on Prospect Ave who fixed it for a quarter of the price and I've had no issues since. Maybe Terry's was being truthful about the issues, but if so, it felt way overcharged and pressured to get it fixed sooner than necessary.

The quality of service is always at the highest level. Ernie gets you in as soon as you need to and…read moreyou can get loaners if you need one. He is always nice, the prices are fair and I NEVER have to take it back for a problem with any work he did. I TRUST any work he does, very honest. I highly recommend.

I had a wonderful experience! I was stressed out to find a nail in my tire on the day I was…read moresupposed to drive home after the holidays- and they fit me in right away to plug my tire. They were super nice and it was an affordable and easy experience. Would definitely recommend!

I had a great experience. Completed exactly what I asked for with much more reasonable pricing than…read moreother auto shops and dealerships who quoted me. I will be using them for all my future needs! Performed work quickly and didn't lay on any overbearing sales tactics to try and do more than what I needed. Very honest mechanic shop!

Great place to service your car. They are professional and reliable. My son had an issue with his…read morecar they got us in right away and let us know what needed to be done.

Do not take your car to this dealership. They steal your parts and replace them with old parts. My…read moregrandfather came here for a noise in his 2018 Toyota and they not only charged him 1800 dollars but come to find out stole parts and now his car is at the Toyota dealership and will cost thousands to repair.

This place is amazing, I would tell my mom to go here if she needed service. Guys here are salt of…read morethe earth, gave me a quick service on my car with short notice. After a tune up and cleaning of my air intake my car works like new. Very fair price.

My 19 year old son spent 3 days outside in the cold trying to fix his own car. He's gifted in this…read moreway and has always loved cars. He has a strong work ethic and he wanted to do it himself. He was excited to take the challenge and learn along the way. The job reached a point where it required tools that we do not have. He knew he needed help so he called our local shop, S&S. We wanted to support an independent, small business in our town. The Owner showed up with a flatbed while my son was still bolting the wheel on. The Owner climbed under the front wheel without being asked, to bolt the tie rod back on. It seemed like good customer service at the time. He took the car and we waited for a call with an estimate. The call never came. The next day they called my son to tell him his car was done, and handed him a bill for $646.10. The Owner charged my son $175 to tow his car 2 blocks to his own shop where they did the work without first discussing with my son what it would cost. My son bought all the parts, they were in the car. My son did 90% of the tear down, with the right tools, which I assume they have, it would have been a 2 hour task at most to install the new axle in and put it all back together. They charged $100 hr, and insisted it took them 4 hours. When I questioned the desk attendant, he told us the owner told him he had to crawl under my son's car and do all kinds of work just to get it on the tow truck. He tightened a bolt. It was 2 minutes of his time, and no one asked him to do it. This is about character. If they're willing to take advantage of a 19 year old young man, how do you think they will treat you, your son, your daughter or your wife?

Great work I was very pleased with the work I got done…read more Dealt with Bud and Dylan both were very knowledgeable

As a former car mechanic, I can assure you, you will not find a more competent, honest, caring…read moremechanic in the Midwest region. I used to live in Cleveland and a friend recommended Wally when I had car trouble. That was 9 years ago. I've since moved to Chicago, but will wait till I travel through Ohio to have Wally look at my car. He is one in a million folks. Trust no one else with your vehicle, and only send your friends and family to Wally's. The peace of mind is priceless.

What a great find!!! finally someone knows what they are doing. Wally thank you for all your help…read more I found them to be very honest and reasonable price. They take the time to explain in detail what is wrong and how they are going to fix it and what it will cost.

I highly recommend not to take your vehicle there. I went there to get the flex pipe fixed. The…read morequality of their work is really bad. This weld won't last see pics.I gave them an opportunity to fix their work and Sam didn't want to make it right.He said thats the quality of their work and he does not care about the poor quality of work image this reflects on his business. Oh BTW it was $380 for booger welds

Top notch. Great service and fair pricing. I had an issue I was concerned about, they identified it…read moreaccurately, took care of it quickly and I think my car drives the better than it did before! Highly recommend.

see them for youre auto and or truck repair andy is the young guy michael is the older man they do…read moregood work reasonably priced

I took my 2010 Malibu to Michael's shop for E-check repairs. They addressed both issues on my…read moreE-check audit. One was for the transmission, the other was for the gas tank vent. When I took the car for another e-check, they failed my car, even though I had spent over $400.00. I went back to Michael's to complain. He got in the car with me and we went to the e-check site. He complained to the manager to no avail. I dropped him off at the shop, he said he was going to call the EPA. He called and talked to "Dave" at Ohio E-check. He overrode the decision to fail my car. I went back and my repairs were accepted and my car passed. Great job for Michael's!! I will definitely will be going back for any other repairs that I need.