Here's a review based on your experience:…read more --- I had a great experience at Rad Air. The team was super honest, easy to understand, and genuinely nice. I brought in an older car, and they kept it real with me--explaining what needed to be done, what should be done, and what could wait. I never felt like I was being scammed or upsold. They got my car back in business without the usual stress, and I really appreciate their transparency and professionalism.

Went in for a tire repair and was treated professionally, promptly. Excellent customer service and…read morefriendly staff. Clean bays and AAA certified. Thank you, Paul!

Incredibly nice staff. Great service all around. Will absolutely return to this location.read more

waited 45min behind 1 car for an oil change. thought this was supposed to be fast. i'm now late to…read morework and driving thru without an oil change. this is crazy. take5 more like take1hr

An incredible team and service all around…read more You can trust Bruce's to get the job done the right way.

Got all new tires, rear brakes, and alignment for a great price and done same day! This was my…read morefirst experience here and I'll definitely be back.

I got 4 brand new tires from them. When I got home I noticed one tire looked low. It turns out 3…read moretires were correctly filled to 36 PSI but the 4th tire only had 15 PSI. I don't understand how a tire shop could be so incompetent at filling tires with air. Not only is that incompetent, it's also extremely dangerous. Don't go here if you like living.

i took my vehicle there, did four tires have custom rims, rims were scratched vehicle had a big…read moreglob of grease smeared into the front fender. car has a beautiful orange pearl paint job. i use a car fender cover when i am doing work on this car. manager stated, he would take care of me so i took my challenger up there for new tires...... now, at a high speed, approximately eighty to a hundred i have a very weird vibration.i took the tires back to get rebalanced, and now the vibration is at a different speed.and i was told there was nothing wrong with the tires or the balancing. vehicle did not do this before new tires...................... needless to say, i will never come back to conrads. and i have been a customer at this particular conrads, for over 20 years. i do not know what happened to the inside technicians. none of them are the same. and the ones that are, there are completely disrespectful. and are there to just try and get as much money as they can out of your pocket. and not even fix your car properly, or when you get your car back. you all of a sudden have something new, and they want you to pay for a diagnostic to try and figure out what's going on. when there was nothing going on. before the car arrived, it only happened after a new set of very expensive tires that i could have got cheaper.somewhere else would probably better service and not had this vibration that i have to go somewhere else to figure out what 's going on with my car now.... they refuse to assist me at this point..... ohh by the way this vehicle only has 38000 miles on it. and didn't even really need new tires, i just did them, because this is one of my favorite vehicles.... sincerely, a very dissatisfied used to be loyal customer for conrad's. for more than twenty years, what a shame....

I wouldn't take our cars anywhere else! Been a customer for over 30 years and always treated with…read morekindness and honesty. Frank and Jane will do what is needed and never push for "just a sale". I trust them completely.

I've been going to Drellishak's for probably 25 years. They are the best, honorable mechanics I've…read moreever been to and their prices are fair. The whole staff is super friendly and knowledgeable

I waited 50 minutes (4th car) only to be told that they cannot change my powering steering fluid, a…read morespecial tool was needed, not true, nor could they top off brake fluid. If I wanted oil change only it would be another 45 minutes. Two people working on a busy Saturday. I will never go there again, b/c of the "Lie", to lie to me b/c the employees are too lazy to do a job they are getting paid for. Shame on you people, I was going there for years, never ever again! Worst place ever. Cleveland OH

Took my Lincoln MKC for an oil change on 4/1, the day before a trip to South Carolina. I reached…read moremy destination the following evening and noticed the engine splash guard was hanging low on one side. Being 500 miles from home, and no tools or garage to work in, I had no choice but to continue to drive it as it was. Now, I'm sitting at a dealership hoping they can fix it. I messaged Take 5 through their website with my concern, and my message has been ignored. I'll never use them, nor recommend them.

I needed them and they were there! I went there for an alignment and I called kind of late about…read more12:45 actually, because I got busy doing other things. Matt said, "sure, we'll get it done today." Then I added the pressure, I need my car by 3:30". Matt said he had me so I trusted him. I called him at 3:15 to check up on things and he said that he was just about to call me. He said to come get it. Great alignment! I can let go of the wheel and it'll keep driving straight! They got this cool text they send you. You touch the link and you pay online. You just go get the car. Easy! When I entered the car there was a nice little thank you note. And they're veteran friendly. I expect to see them again. I love these guys!

I recently moved to Westlake from New York and was looking for a reliable, trustworthy mechanic for…read moreour 2 cars. A friend gave me a reference for Annie's Auto and I booked an appointment for general service. It's rare to find a mechanic you can trust, someone who doesn't try to run up the bill. I found it very easy to make an appointment with Annie's and they performed all the services I requested quickly and with quality. The front desk staff, particularly Corry, kept up updated on the service progress and my car was ready quickly. Very friendly service. I plan to use Annie's on a regular basis going forward and recommend them very highly.

Excellent Service! I…read morerecently had a wheel alignment done at Firestone, and I had a great experience from start to finish. Josh at customer service was outstanding--friendly, professional, knowledgeable, and very attentive to my questions and concerns. The service team was efficient and completed the maintenance in a timely manner without compromising quality. It's refreshing to find a shop that values both excellent customer service and dependable workmanship. I truly appreciate the professionalism and efficiency of the entire team. I highly recommend this Firestone location to anyone looking for reliable automotive service. Thank you, Josh and the Firestone team, for making the experience smooth and stress-free! A satisfied customer

Rick, service manager, is a true gentleman. Thank you Rick and Justin for taking care of my needs…read moreat the last hour before you close on a cold Cleveland icy night. Karma will reward!