I am super happy with everything about these guys! They're polite, friendly, efficient,…read moreaccommodating, fair pricing...I think that covers everything anyone could hope for, especially since this is not usually a trip any of us look forward to! I highly recommend!!!

Quick turn-around - completed the diagnosis in the last 15 minutes of the day I called and…read morecompleted the repair the next day. The diagnosis charge was stiff but not unreasonable. It is reasonable to expect a normal mark-up on parts, however they charged me more than twice the price of a retail facility, and 5 times the price of RockAuto. {Their wholesale price is probably close to that of RockAuto.} Youtube shows a competent mechanic completing the repair in less than 1/2 an hour. It was an emission control part. Not including diagnostics, the labor charge was $236 which amounts to $472 an hour. Overall the repair was competent but terribly expensive.

I am very thankful I found Hall's. The owner...Mike... is very honest and fair. Really knows his…read morestuff and is good as it gets. Will never have to take a vehicle anywhere else. The crew is top notch as well.

They are always quick, fair and honest. They send you a detailed list of items they found to fix on…read moreyour car, giving you the chance to confirm or deny any services. You can pay online, they can leave your key hidden in your car so you can come back and get it when they are closed. This is convenient considering they are open 8AM-5PM and that matches most work schedules.

I had a check engine light come on for my 2014 Mazda3 70,000 miles and for the first time decided…read moreto not go to the dealership and try a local shop and that's where the trouble began. $158.69 for Engine code diagnostics; crazy but everyone does it and someone has to pay for the equipment. Fine. NP. This is important later. One code for a bad thermostat: $34.88. $363 for labor! These guys are clueless mechanics or are making $150+/hour. So right there I'm not coming back. Mazda dealers charge less and they know what they are doing. Then an additional $138.40 for just a refill of coolant. Standard but it's piling up. Whatever, at this point I just want to get out with my car fixed. Day one: $720.83. I pick the car up and the next morning there's a 12" spot of coolant in the driveway. I give them the benefit of the doubt assuming they're just messy and it was in the under-body pan. Drive to work, next morning there's an 18" spot, call them up and drop the car off. They cracked the thermostat housing and fixed it free of charge. Day 2 wasted and I just wanted to get out of there. I already know what to expect from them. Drive to work the next day and the engine light comes back on again in the first 10 miles. Call them up and bring it back in: Day 3 wasted. THEY CHARGE ME FOR ANOTHER DIAGNOSTIC! $158.69. So a car that's never had an engine light on has two unrelated problems in two days. Or maybe they have the only computer diagnostic system in existence that only shows one code at a time per run. Now they're telling me it's a unrelated Vapor canister solenoid, Completely unrelated. You can make your own call if that solenoid completely failed in the 10 miles to work after 12 years of driving unrelated to the previous day's work. $220.77 + 158.69 = 396.53 for day 3. At this point it's 100% on me and my choice. As the saying goes, "Fool me once, shame on you, fool me twice...". I just want out. That's $396.53 + 720.83 = $1,117.36 for just $34.88 for the original Coolant Thermostat code. I get it. That's their business model, it's how they conduct business and it must work to some extent. At least the Dealer uses EOM parts, no one there is making $150/hour and they have never done this to me. Outrageous prices, unreliable work and a big waste of your time. Based on my experience, your time and wallet are better spent going directly to the dealer or at least another reliable local mechanic.. You deserve better... and more importantly, so does your car. And of course, I took the car out the next morning for 10 minutes and yes, you guessed it, the engine light came on again for the 3rd time and another trip to Annie's Auto. I don't think so, I learned my lesson. I'll be starting over with my dealer NO MATTER THE COST. I don't mind paying for competent work at a reasonable price.

Once again Diane and staff were great with setting up my appointment and communicating my service…read moreplan. A bonus this week for healthcare/frontline workers... omg a free oil change and thermal drink cup! When I dropped my car off you could smell the fresh Otis spunkmeyer cookies in the oven!!!

Been going here for years for routine maintenance and have never had problems with them. Staff is…read morefriendly and is willing to help you in any way possible. There's no high pressure to do work that's not needed at that time - just a friendly reminder it needs attention in the future. We have extended warranties on our vehicles but I only go to the dealer when the staff says I'll save more money that way. Their honesty is appreciated and they'll do simple checks or minor things for free, e.g., my A/C drain line was plugged and I called and was there 1 hour later and within 15 minutes the line was cleared. Sorry Diane for leaving all that water on your floor.

If I could give it 10 stars, I would. I know nothing about…read morecars and many places could take advantage of that but SuperLube in Avon is WONDERFUL! They treat customers with respect and are honest. I cannot recommend them (especially Jim) enough. I cannot thank them enough.

Best service ever. The man at the front (Jim he always owns Kias) is so professional. Explains car…read morestuff in a way that a person can actually understand what the h is going on. This place is fairly priced, and they don't take forever like other places. Also..if you make an appointment online check if it went though..kinda buggy.

Honest, reliable, and all round great! Did I say honest, already?…read more These guys are amazing. They will give you an honest quote and never try to up charge. We took our car there for a thermostat issue. They fixed the issue in the same day and the price was reasonable and better than your commercial/name brand garages. Similar issue popped up a week later. I called and they looked at again and fixed the issue at no charge! Highly recommend for any mechanic needs!

My Crown Victoria has been having its oil light flickering while stopped in drive/reverse. it…read morehappenes when the engine is low RPM after a while of driving. I brought my car to here for a QUOTE. I thought my oil pump was the issue, so I was going to diffrent shops to quote it. Well they decided to REPLACE my oil sensor without contacting me and charged me $164 the sensor was already replaced and I told them that. The next day i went to work and the issue was present, still.

I found Zeppetella Auto on Yelp. Being a Cleveland/ West Park native, I've now lived in NYC for…read moremore than in Ohio at this point, and as life works itself out, my child decided on a school in Youngstown and needed a car. I gave him my 2007 (169K) Prius because as the original owner, I know the reliability of the car and all the work I put into it to keep it going to 300K (fingers crossed). Nonetheless it is 14 years old car and Prius' are notorious for elaborate dash light displays, especially jarring is what I came to know as the red triangle of death, seriously called this once by a Brooklyn mechanic. My kid went to Zeppetella's within an hours notice of calling the shop, Tony ran a diagnostic, fixed what needed adjusting, and then actually walked my son through a few of the fixes he could do by himself. Having a dicey past with mechanics, mostly due my ignorance and lack of time to research in an emergency, I am so grateful that there are righteous mechanics and shops around that are experts at what they do, honest about the diagnosis, and willing to show an interested kid some tips on how to fix their own car. Thank you Zepetella's, you are now my go to Ohio mechanic.

My daughter took her Honda crv in to have it fixed they had it 2 weeks couldn't fix it but they put…read morea battery in it without telling her first then today their car wouldn't start I told her to take it to auto zone to have it checked and it was exactly what I thought they didn't tighten the battery cables to the terminals and didn't tighten the battery in the car are you kidding me and on top of that they had to take it to Honda to get the original problem fixed this shop it a damn joke and the old man is rude don't take anything to these incompetent people how sad James hufford thanks

Is this reasonable? Why did it need OEM parts for 11-year-old car?…read more There was no options to be given. The price difference is $400?

We had a perplexing transmission problem while on vacation and were given the gift of piece of mind.read more