They are always quick, fair and honest. They send you a detailed list of items they found to fix on…read moreyour car, giving you the chance to confirm or deny any services. You can pay online, they can leave your key hidden in your car so you can come back and get it when they are closed. This is convenient considering they are open 8AM-5PM and that matches most work schedules.

I had a check engine light come on for my 2014 Mazda3 70,000 miles and for the first time decided…read moreto not go to the dealership and try a local shop and that's where the trouble began. $158.69 for Engine code diagnostics; crazy but everyone does it and someone has to pay for the equipment. Fine. NP. This is important later. One code for a bad thermostat: $34.88. $363 for labor! These guys are clueless mechanics or are making $150+/hour. So right there I'm not coming back. Mazda dealers charge less and they know what they are doing. Then an additional $138.40 for just a refill of coolant. Standard but it's piling up. Whatever, at this point I just want to get out with my car fixed. Day one: $720.83. I pick the car up and the next morning there's a 12" spot of coolant in the driveway. I give them the benefit of the doubt assuming they're just messy and it was in the under-body pan. Drive to work, next morning there's an 18" spot, call them up and drop the car off. They cracked the thermostat housing and fixed it free of charge. Day 2 wasted and I just wanted to get out of there. I already know what to expect from them. Drive to work the next day and the engine light comes back on again in the first 10 miles. Call them up and bring it back in: Day 3 wasted. THEY CHARGE ME FOR ANOTHER DIAGNOSTIC! $158.69. So a car that's never had an engine light on has two unrelated problems in two days. Or maybe they have the only computer diagnostic system in existence that only shows one code at a time per run. Now they're telling me it's a unrelated Vapor canister solenoid, Completely unrelated. You can make your own call if that solenoid completely failed in the 10 miles to work after 12 years of driving unrelated to the previous day's work. $220.77 + 158.69 = 396.53 for day 3. At this point it's 100% on me and my choice. As the saying goes, "Fool me once, shame on you, fool me twice...". I just want out. That's $396.53 + 720.83 = $1,117.36 for just $34.88 for the original Coolant Thermostat code. I get it. That's their business model, it's how they conduct business and it must work to some extent. At least the Dealer uses EOM parts, no one there is making $150/hour and they have never done this to me. Outrageous prices, unreliable work and a big waste of your time. Based on my experience, your time and wallet are better spent going directly to the dealer or at least another reliable local mechanic.. You deserve better... and more importantly, so does your car. And of course, I took the car out the next morning for 10 minutes and yes, you guessed it, the engine light came on again for the 3rd time and another trip to Annie's Auto. I don't think so, I learned my lesson. I'll be starting over with my dealer NO MATTER THE COST. I don't mind paying for competent work at a reasonable price.

If I could give it 10 stars, I would. I know nothing about…read morecars and many places could take advantage of that but SuperLube in Avon is WONDERFUL! They treat customers with respect and are honest. I cannot recommend them (especially Jim) enough. I cannot thank them enough.

Best service ever. The man at the front (Jim he always owns Kias) is so professional. Explains car…read morestuff in a way that a person can actually understand what the h is going on. This place is fairly priced, and they don't take forever like other places. Also..if you make an appointment online check if it went though..kinda buggy.

Totally professional . All my work was done in a good time period and was affordable . Thank you…read moreAntonio and Josh for being so friendly and helpful

Very happy with my service experience. i had an unexpected emergency issue with my coolant. they…read moregot me in with no trouble and were flexible to work with. i can feel a huge difference with my vehicle after their repairs and i felt the price was exactly what i would have anticipated for my issue. I felt like i trusted their advice and repairs, which is a great bonus!

Shout out to Max & Joe for helping a girl out today with a flat tire. Not only did they get me back…read moreon the road, but they didn't even charge me! I have had work done here before and always good quality at fair price! I won't go anywhere else!

Believe the reviews before you go to this location. I didn't mind waiting for my oil filter to get…read morethere, but this location was dirty, and no AC. Let alone the employees working there. The new store manager seemed nice, but the person who checked me out- should be fired. Unprofessional, and ignorant. Never in my life have I paid $130 for an oil change. When I brought that up, his response was "Well everything is up, including oil. We're in that business." Seemed like a 7th grader response honestly. And not to forget, I was the only person waiting to work completed. The owner of this place should be sell the business, I mean what a joke.

Terry is the most honest and decent mechanic I have ever met, he doesnt try to upsell you things,…read morehe tells you what it will cost and if you truly need to have it done. I have been to many many mechanics in my life, but none have Terry's compassion and kindness.

It is an old-fashioned shop, but that isn't a problem as the owner is honest, personable, and…read morereasonable. Prices are always good and the service is even better. He will not hesitate to let you know if your car isn't worth your repair or if it's just an easy fix.

I will never ever go anywhere but Avon imports! Louis and his crew are the absolute best! Finding…read moresomeone you can trust in the auto repair business is impossible but Louis is the most honest human around! No matter if he is swamped he always finds a way to fit me in if I need it!

These guys are the best!! I've been going to Luis for several years now. They are honest,…read moreknowledgeable and extremely fair pricing. They will not push for more than what is necessary. Love them!!

I found that my car had exploded coolant all over the inside of my engine bay and hood, I brought…read moreit to Bay Auto Care the next day for an inspection. They looked it over and got back to me within a few hours with the diagnosis, fixed my car and it was ready to drive off the lot the same day I brought it in! They have amazing customer service, and they fixed her (my car) quickly and efficiently! I highly HIGHLY recommend them!

"Bay Auto Care" is a new name for an already established auto repair & service center... one which…read morei've honestly been going to for a quiet awhile (they used to be known as SuperLube) . They really are great here, so much more than a basic repair center. The team in this "Auto Care" shop is not just prepared to service all the basics (tires, oil changes, brakes), but do an amazing job of investigating & finding out more advanced issues, and then solving them. This operation is VERY well run; when they schedule you for service, they seem to be always prepared to do the best work possible, quickly, and at a very fair price. I know there are a million garages around (i used to work at a few) , but i've grown to trust these guys, and they haven't let me down... i recommend Bay Auto Care, if you're looking for excellent work