I have been a loyal customer for about a decade and I recommend Jerry at Premier Auto to everyone…read more Our family has brought him a variety of vehicles with various issues over the years and we always leave 100% satisfied. Jerry does an excellent job with all aspects of his business! You will not be disappointed if you are looking for a mechanic you can trust.

This is my second time using Premier Auto and I cannot express with more enthusiasm how wonderful…read morethis location is. Several months ago my brakes went on my car, suddenly and badly, and they fit me in first thing in the morning and had my brakes repaired quickly. This time it was a radiator that blew out in the bottom. He diagnosed, quoted, and repaired it all within a matter of hours. The service is amazing and the staff is incredibly friendly nd helpful. I had to leave my car for a few days while waiting on my paycheck and he was happy to do so without charging me any manner of holding fee. Wonderful location and a business I will continue using for all my maintenance needs.

I took my car in for a periodic oil change / tire rotation and was told that it needed both front…read morelower control arms plus a wheel alignment to which I was given a breath-stopping quote.. I decided to wait on the repair as I considered how to pay for it. After a couple of days spent pondering what to do, I decided to get some other repair quotes for comparison. My first stop was at Rick Yusi Automotive, who was referred to me by a friend plus their reviews were impressive. Not only was the repair quote less than half the cost of the original quote, but they did an amazing job replacing these critical safety parts. Additionally, while researching a check engine light warning, they discovered my gas cap was defective. Rocky called to tell me it might be the reason for the warning and asked if I wanted him to replace it. I told him to replace the gas cap and sure enough, no more check engine light. I expected that it would be an overnight turn around for the repair, given how busy they were, but imagine my surprise after dropping my car off in the morning to receive a call that it was finished by early afternoon. It's very hard to find service like this at such a great price. This will definitely be my new auto repair shop. I highly recommend Rick Yusi Automative for any and all repairs! They Rock!! Thanks so much guys for the great service and for a job well done!!

I have been a customer of Rick Yusi Automotive since 2015. I swore by this shop always good ,…read morereliable and at a fair price. Since Mr. Rick Yusi (dad) retired and the service has gone down. The son Rocky does what is quick and will only put a Band-Aid on the situation but won't keep your car in good shape. I am very disappointed to have been a customer for so long to now having to find another mechanic. Rocky had just completed a brake job a few months ago to tell me that it needed it again. Rocky told me something on my car was damaging the brake pad but couldn't/didn't tell me what. He did replace the brake pad but did not correct the issue. I don't have confidence anymore in the repairs that this shop does. I will not be returning to this shop.

My family has been going to the Harb's in Parma my entire life and when we moved to Brunswick Hills…read moreand we needed to have our car serviced it was a no brainer of where to go. We take both of our cars there for routine maintenance and for any repairs. They do excellent work at very fair prices and won't beat you up on price like the "big guy" competitors. Mike is usually waiting there behind the counter to welcome you with a smile. He greets my wife or I by name every time and provides excellent customer service. You don't feel like a number or a dollar sign like you might at other places. It really seems like a family oriented atmosphere where they care about their customer. We are so happy knowing our cars are in good hands at Harb's.

I needed some work done to my car my dad who has dealt with them before told me to call up there to…read moreget some prices on my car he told me to ask for joe because he has dealt with him before I called up there and some other guy answered I asked for joe he said he was on lunch but he could help me I asked him if he could give me some prices on basic things needed for my car he sounded very annoyed that I was asking this then asked me about my car all I knew was the basic things he asked If I knew my license plate number I told him no not off hand he told me he couldn't help me unless I had that info and to call back when I had it. I asked if I could make a appointment to at least look at it and he told me it would be a week before I could get it in there. I was very upset by this interaction and my advice to you is if you get this guy on the phone ask for someone else or call back when someone else answers the phone to the guy I talked to sorry I asked you to help me out

Was looking to purchase a used car in the area but wanted a pre-purchase inspection and Parma…read moreAutoworks got me in the same day. Everyone we interacted with was a pleasure to work with and they gave us a rundown of the issues with the car and were able to see some of the carfax report. Much cheaper than other places too. Highly recommend!

As a young woman who knows next to nothing about cars, walking into an auto shop can be really…read moreintimidating--but Parma Autoworks has completely changed that for me. My dad has been going there for years, and now I can absolutely see why. They make you feel comfortable, respected, and never talked down to. They're honest, kind, and genuinely care about making sure you're safe and taken care of--and all at prices that won't make you panic. Every time I've come in with little asks or questions, they help me without hesitation--and that blows my mind every time because of the stereotype of being a woman in a car shop. It might seem small, but for someone with bad anxiety from past car experiences, that kind of consistency and kindness is everything. I finally feel like I have a place I can go on my own when my dad or boyfriend aren't available, and that kind of trust is rare. Parma Autoworks is truly a gem, and as long as I live in the area, they'll be my go-to.

A++ in all regards ! Expected a $500 pump replacement only…read moreto have George dianose a loose line connection, charged me only $60 Excellent diagnosis skill, honest, and fair prices. Highly recommended!

George and his team are outstanding. My brother and sister-in law also recommend George for all…read moretheir car repairs. George keeps us on the road, running strong!

They replaced the engine in my old truck and it started throwing all kinds of codes and stalling at…read morehighway speeds. Brought it to them again and it took them a week to replace the crankshaft sensor. Okay I understand it was difficult to get it out. But it did nothing and they still charged me $$$$. Bought a cheap code scanner and figured out I have maf and knock sensor codes. Replaced the MAF sensor myself and boom no more stalling. Something that took them many days to fail to figure out. Knock sensors are much more difficult on 5.3L so I had to take the intake off. Intake manifold bolts are all torqued differently by them. The hose to brake booster had no clamp on the end of it so if the hose pops off I would kinda lose brakes. They also put cheapest no name knock sensors in it. No voltage reading with my multimeter when you knock on it. Replaced with AC Delco. Now my truck finally works well. That's all you need to know about Bob's Automotive.

Bob's service is top notch! Quick service and reasonable prices. Customer service is excellent…read moreas well.

Darin is the man ! Really takes great care of his customers. Very honest and dependable person.read more

Darren is the man there!! River Auto has Great management…read moreThey do Awesome work, never gotta go back for the same thing twice Fair prices Always Honest

Ben (I think it was him?) was fast, knowledgeable, and his personality exudes integrity and not the…read moretypical salesman vibe I often get as a young car-naive woman from auto shops. He not only fixed my problem quickly and at a reasonable price, but showed concern and gave recommendations for another issue he found. Thanks Ben's!

Ben's is an asset to Cleveland and the body shop industry. I would definitely recommend Ben's for…read moreany autobody repair work. I was towed to Ben's on a AAA recommendation and was impressed. A warm family business, Ben's provides one of the best customer service experiences in Cleveland. I must have visited the shop at least three times during the repair and each time I was given a thorough update on my Lexus in addition to the updates available online. Ben could tell I was very worried about gaps, paint color and the custom pin stripe matching up. Much to my surprise, based on experiences with other cars and body shops, the color matched up perfectly, the gaps look factory and the pinstripe was pretty much spot on.