Went in for a full synthetic oil change, I asked the guy at the computer the difference between a…read morefull synthetic and a premium and his response was "it's pretty self explanatory" I asked him what do you mean and he said "I don't know what more to say, it's pretty basic knowledge" just a very rude individual, first time at a take 5. He then began swearing and complaining about how busy they were on a Sunday morning. I won't be going back to any locations in the future.

James and David were the best. Willing to help and explain what I needed and options. Definitely…read morewould return. Great service.

I typically do all my own work on my vehicles. But this winter has been exceptionally cold and…read moresnowy. And I am not going to lay on the ground to change oil. Or do the tire rotation. So I googled the nearest place and Valvoline showed up. So away I went to get my oil change. I'm glad I did. The staff member was friendly and enjoyable to watch do his job. The one thing I've never seen before was how they drain the oil. They actually suck the oil up through the fill tube. I asked why. And was told it actually makes it easier and prevents problems with the drain pan bolt. I can see that. And to be honest. These oil change quick places do have a bad reputation. So for Valvoline to come up with this. I am impressed.

Corine, Carlos, & Abraham were extremely polite & quick. They were transparent about what they were…read moredoing to my car. They discovered that another place claimed to have changed one of my filters when it was obvious that they had not. They took precautions to ensure there was no question as to when it was really done. I will continue to give them my business & highly recommended them to all.

Feels weird to be giving an oil change place five stars but after my husband and I were just about…read morewaxing poetic about it the other night I figure I should write a review. We've both been taking our cars here for years and it is such a good feeling to go to a place that is so well managed, cheap, friendly, efficient, etc. They never push you to buy more. They do all the little extras too like WD40 the door hinges, air up the tires, etc. And number one - they are fast. You don't even have to get out of your car. I needed a new air filter so they told me it would be $17 after looking up a replacement just like the one I had. Then ended up they don't make that exact one anymore but it had been in the system. So they gave me one worth twice as much for the same price they had originally told me. There's a couple ladies who are usually there working too so I think that's cool.

This is a terrible place to take your car for an oil change especially if you are an older woman…read morewith limited knowledge of how cars work. I took my car last Thursday to the Take 5 on Broadview Rd, in Broadview Hts Ohio for a simple oil change. The mechanic told me I need coolant added. I said OK because I was trusting and figured he wouldn't take advantage of an olderly women. I am 72 by the way. So, after agreeing to this service at the cost of $145.99 ,I woke up the next morning to find coolant all over my garage floor. I immediately took my car by the Take 5 and after examining my car he said that he had damaged a gasket while putting the coolant in and could not fix and directed me to call corporate after he called his boss. This happened April 23rd So, I did that and was told someone would get back to me in 4-6. What, 4-6 days, totally unacceptable! She said ,nothing else I could do. You mean to tell me that Take 5 has that many claims against them that it would take that long, with no one to talk to about a rental car or anything. In my frustration and research I was able to find out the district manager in charge of my case so I emailed him multiply times I still have heard nothing. Meanwhile my car is sitting in the driveway leaking coolant and I am not supposed to drive it. This the worst company and customer service I have ever come in to contact with. Do not go to any Take 5 Oil's !! I really hope the CEO of Take 5 who I think is this Marc Graham as well as Danny Rivera who owns Driven Brands who owns Take 5 all read this and make some changes. Your guys run a lousy business and should be ashamed of yourself for treating your customers in this way. I should have heard back immediately from someone,at least to acknowledge what your own mechanic admitted to. I see you have over 1,000.00 shops all over the country and the plight of one old lady in Ohio doesn't mean much to your bottom line, but watch out! Words spread on social media!

An incredible team and service all around…read more You can trust Bruce's to get the job done the right way.

Honesty, fair pricing and communicative. I don't even think…read moreabout taking my car elsewhere.

I've taken my car to the Lakewood Conrad's for oil changes and tire purchases for the last 20…read moreyears. The convenience of being so close drove me to them. Unfortunately, over the last several years, there has been a significant increase in cancellations and rescheduling of my appointments that I specifically make a week or two out to make sure I'm scheduled. Today was my fifth cancellation from them over the last two years. Furthermore, the last service I was there for included tire rotations, I marked my tires to be sure they were indeed rotating them (assuming they were not doing that), and I found they were not honest and in fact did not rotate the tires as I suspected. Rather they continued to lie and tell me they did. When I showed them the markings on the tire, they apologized. Bad customer service and do not recommend them anymore and will find a new place for oil changes.

We took our car in for brake work. Conrad's suggested we needed brake pads and rotors. The repair…read morewas done and 13000 miles later the rotors were shot. In my opinion rotors were never replaced. This isn't the first time this has happened when we had our car serviced there. Never again.

Nick and Sam were both extremely helpful and knowledgeable, despite the shop being very busy…read more Thanks for your help!

Only use these people for basic fluid exchange eg Oil, brake fluid don't value your time or money…read morecharge me $489 for a $150 battery if I went to a dealer friendly not trustworthy

I've been taking my car to John at Lakewood Firestone for over 5 years…read more He's always taken care of the car whether it's been routine maintenance, new tires or a problem that has come about. Friendly service, honesty, fair prices and quality work is what I know I can expect from John and his crew. Everytime.

I am taking a minute to share how great Lakewood Tire Pros is. When we moved to Lakewood in 2011, a…read moreneighbor recommended Almira Tire on Detroit. A few month's later, a friend told us how great "Lakewood Firestone" was, and we have gone there ever since. They always do an outstanding job, and- no matter how busy they are- they always have our vehicles done when promised. They are also superb at explaining beforehand anything they discover that could use repair. My most recent visit was especially great: I brought my sons's car in, and LTP was able to help him obtain an E-check waiver. LTP noticed that the Left Rear Control Arm was failing. When Rich called to inform me, I chose to put it off. After I paid for the services performed, Rich informed me that "the Control Arm was still under warranty," and they replaced it free of charge, as it was a safety issue. Thank You, Thank You, Thank You Rich and Lakewood Tire Pros.

Yet again MEINEKE in Parma with Lenny and Joe at the helm restore our aging 2012 Mazda with lots of…read moremilage to keep running. Somehow with a lot full of cars already they serviced our car immediately that had a broken shock and oil sensor which made the RTA our only option. Our service was fast, affordable and this garage also offers a MEINEKE credit card for those repairs that come out of the blue. We are fortunate to have a garage where quality repair, accessibility and excellent customer care are the norm. Bravo!

Recommended! This place actually fixed my problem. I had my car in another place and wanted to fix…read morestuff that would not have the reported problem. Lenny was great. Service prompt. Reasonable prices. Go here without a second thought!!! Great job

GT Brothers has been her for over 50 years. That doesn't just happen by accident. It was initially…read morea Marathon station when I first came to know it, and that was as a child whose single mom needed a place she could take her piece of crap used car(s) when she needed something fixed. She was the definition of the working poor. She trusted GT Brothers. Fast forward 30+ years and I took my car to Brian Toth, the owner of the place (he's been there 45 years himself!) on the recommendation of good friends. They told me stories of Brian's customer service, not something you always associate with an auto mechanic. They believed he was fair and honest. I couldn't agree more. I thought my car needed brakes. Brian called me and said I didn't, that I had a good 10-15k miles left on them. He rotated the tires and gave it an oil change. Less than 24 hours later I had my car back with the knowledge this is my new go-to for car repair. And Brian? He remembered my mom, actually pulled her first name out of thin air. Damn. She passed 5 years ago. That's amazing. They don't make places like this anymore.

Got my tire patched here on a really last minute basis- they squeezed me in right before the…read moreholiday and had it done within 12 hours. I will say i felt like a bother. As a single woman who live alone with one car i was panicked being without and they said it would be done that day (which it was) but by 5 pm i heard nothing when i called to reach out with questions i was give an attitude which made me feel a bit uncomfortable. They said they were behind and would let me know. It was done right before they closed for the night and was a good value ($40) for a tire patch but again couldn't shake the rude customer service i received. Giving 3 stars based on fitting me in and the price. Would be back just in hopes that the service i received was due to holiday stress and nothing against me!

This was the most deceptive and scam-like experience I have ever had with an auto repair shop…read more Here is what happened: I needed a brake job on my rear brakes, including brake pads, rotors, and a caliper. I called on Saturday to get a price estimate and clearly mentioned the exact trim of my car. I was quoted a price between $750-$850. In hindsight, this price appears to have simply been a hook to get the business. After I had my car towed to the shop and dropped the keys in the drop box, I was contacted the next day and told that the original quote had been given by a "sub." Suddenly, the price for the exact same job jumped to $1,350. I do not mind paying a fair price for quality work, but I do mind deceptive business practices. I was told the person who gave the original quote would be fired, which honestly sounded like another excuse rather than a real explanation. At this point, I was already exhausted dealing with the situation and did not have the energy to arrange another tow and move the car to a different shop. Based on my experience, I would avoid this shop unless you are comfortable dealing with misleading estimates, significantly inflated prices, and an extremely condescending shop owner.