I wouldn't take our cars anywhere else! Been a customer for over 30 years and always treated with…read morekindness and honesty. Frank and Jane will do what is needed and never push for "just a sale". I trust them completely.

I've been going to Drellishak's for probably 25 years. They are the best, honorable mechanics I've…read moreever been to and their prices are fair. The whole staff is super friendly and knowledgeable

After a frustrating experience at Conrad's auto, I went to Firestone and was seriously impressed…read more They were able to get me in quickly, understood the urgency of my situation, and handled everything with a great attitude. The team was accommodating and efficient. they completely turned my day around. I felt taken care of and super confident heading into a long drive the next day. Highly recommend this location if you're looking for reliable service and people who genuinely care about helping their customers

When I first walked in I dealt with tall blondish guy named Vince. Very rude, ignorant and…read moreconfrontational and questioned everything I was stating about my car. (Never had this experience before.) I switched to Service Manager Anthony and was treated w respect and was able to get my car checked in for service with Andi that I had scheduled with Store Manager Rich. (What bothered me was this Vince kept going back to Andi when he was working on my car.) After my car was done Rocko checked me out and was also respectful and explained everything to me. (I do not like that they do not send you the inspection paper work where it states how much tread is left on your tires or how much is left on your brake pads. I was told it was digital. I need this information for my records. Now I have to call for this information!)

I've been taking my car to John at Lakewood Firestone for over 5 years…read more He's always taken care of the car whether it's been routine maintenance, new tires or a problem that has come about. Friendly service, honesty, fair prices and quality work is what I know I can expect from John and his crew. Everytime.

I am taking a minute to share how great Lakewood Tire Pros is. When we moved to Lakewood in 2011, a…read moreneighbor recommended Almira Tire on Detroit. A few month's later, a friend told us how great "Lakewood Firestone" was, and we have gone there ever since. They always do an outstanding job, and- no matter how busy they are- they always have our vehicles done when promised. They are also superb at explaining beforehand anything they discover that could use repair. My most recent visit was especially great: I brought my sons's car in, and LTP was able to help him obtain an E-check waiver. LTP noticed that the Left Rear Control Arm was failing. When Rich called to inform me, I chose to put it off. After I paid for the services performed, Rich informed me that "the Control Arm was still under warranty," and they replaced it free of charge, as it was a safety issue. Thank You, Thank You, Thank You Rich and Lakewood Tire Pros.

Gary is always great to work with! He's always less than other quotes and does great work. In…read morepast few weeks he took care of a rusty dent I let go way too long in fear it was much more expensive to fix. No more rust or dent and all new paint on that panel. Looks like nothing ever happened! He also fixed my boyfriends Jeep window that wouldn't go down. I highly recommend!

I've called on Mason's more than a few times over the years, and I've never been less than…read morecompletely satisfied. Gary does great work, and obviously has a lot of pride. If I ask friends to find the bodywork on my car, they end up shrugging their shoulders.

Honesty, fair pricing and communicative. I don't even think…read moreabout taking my car elsewhere.

An incredible team and service all around…read more You can trust Bruce's to get the job done the right way.

I am changing my initial review ONLY because Brian, the store manager, just called me directly and…read morediscussed the issues with me. He was very understanding and gave me a deal I couldn't pass up for an oil change (regular oil)..... Husband called Conrad's Rocky River on 4/23 and made appt. for oil change and tire rotation. Went for service appt. on 4/24. Person at front desk could not find name in the system (We have been taking car to Conrad's for years AND purchased the tires from Conrad's) Then he finally found our name and actually complained rudely and said it was our fault he couldn't find name because we used our land line number! Then he printed out the service required for acceptance. We questioned the price...he said it was higher because of synthetic oil. Told him car does not need synthetic, regular oil is listed in maintenance manual. He said LEXUS informed Conrad's to use synthetic, Our the last oil change with my maint. service was at LEXUS and they used regular oil. He said he would have to look at oil cap,we agreed and then he said he didn't want to pull the car in and look at oil cap. We said we would take my car elsewhere and he said fine! UNFORTUNATELY CONRADS OWES US FREE TIRE ROTATION. I emailed corporate...no acknowledgement. I posted on Facebook and the agent asked ME to call HER!

DO NOT GO HERE…read more Absolutely terrible customer service and no help at all. Do not honor any appointment times and are not in a hurry to help at all. Have not had a worst experience at a tire center.

I found this place several years ago, based on a recommendation. It has turned out to be the only…read moregarage I completely trust with my car. I've had botched jobs, return problems, greased up interiors, "we can't reproduce the problem".... you name it.... I've had that experience at other independent shops, at the bigger chains, and at dealerships. Tried them all. The White family is different. They listen to what you are really saying. They take time to diagnose the issue instead of throwing parts. They know what a torque wrench is, why it's important, and they USE IT! They show a lot of care towards your car, your wheels, etc. If you are a car enthusiast, or, if you realize that shops that are cheap, fast, and sloppy tend to cost more in the long run, you need to give White Wheel a shot.

Great service fair price and full transparency . They walked me through the repair process and gave…read moreme immediate solutions