MasterWorks is the only shop that I'll trust my VW Beetle to. They do an outstanding job and their…read moreprices are very reasonable. The shop offers 12-month warranty on parts & labor which is printed on their receipts; unlike some other shops that will stamp the receipt and even then, only if you ask. Another shop over-tightened my wheels rendering tire rotation next to impossible. I then brought my Bug to the MasterWorks, and they were able to loosen the nuts and do the rotation. The price was very reasonable, and I was offered a loaner car while my Bug was sitting in the garage overnight. From now on, this is the only shop I am bringing my car to ever. I highly recommend MasterWorks Automotive for all your car repair needs. 5 stars!

Not bad, but expected better. Came in for a braking issue, left with new brakes which cost…read moresignificantly more than any other brake job I've paid for. Unfortunately, I'm still experiencing the same issue I came in with. Have decided for myself they're not worth the cost. Just average service all around - poor pictures of the problem, diagnostic fee was not removed on final bill plus extra shop charges, poor communication about how long the job would take (just tell me straight). They do work hard though, got the job done inside of two days. I guess when you're as busy as they are, you don't have to satisfy everybody. If you going for a E-Check, just DIY at one of the self-service kiosks, super easy.

I've been going to them for over 10 years now and yes they sometimes very busy but they always make…read moresure my work is done and dne right and yes they tell what work I need done and seems like they adding on but they just really looking out for me.. n I will always trust them and let them take time they need to make sure my work is finished and in great condition and I trust them complexly so just be patient with them cuz not always there fault cuz of faulty parts..especially if u buy urself!! Stop being cheap and let professionals handle it n pay them cuz they will always work with u n u will be rolling n in god hands with one stop.. yes sometimes u will have to come out ur pocket but not as much as most n especially like ten times messing with a crack head bootleg mechanic lol so just chill and be responsible and go to one stop they got ur back!!

I have been a customer of One stop auto for years. I've spent thousands of dollars and recommended…read morefriends and family to Tim and Venessa. I have a 2017 Cadillac XT5. I took my vehicle in to Stop because my check engine light came on and it was the thermostat. Tim told me that it would $450 plus tax and it would be about two days. I drove my car to the shop with only the engine light on. Tim had my car for over a week. After he fixed the thermostat every light on the dash was on and my car was non drivable. He said the engine was in default and he didn't know what was wrong and I should take it to the dealer. Tim damaged the fuel injector, and this cost me $1851.00 plus we had to get a rental car. I gave Tim the opportunity to fix this and he got nasty and told me to take him to court. Under no circumstances should a customer drive into a repair shop and then have to get their car towed out with no explanation as to what the problem was. This repair was clearly out of his league. The Cadillac Dealer called within an hour and told me what it was. He wasn't even competent enough as a mechanic find out why all the lights on the dash were on. DO NOT TAKE YOUR TO one stop auto because I ending up making TWO STOPS and the second one cost me $1851 dollars. Now he will write a rebuttal, make a bunch of excuses, and try to spin it instead of taking accountability. Lets see how he spins this. Remember DROVE IN WITH ONE LIGHT ON AMD TOWED OUT WITH 5 lights on. Those are the facts.

Took my car in to have an exhaust repair which they did very quickly and to my satisfaction…read more In addition to the exhaust repair I supplied them with four rubber brake hoses to change. A couple days after I got the vehicle back I decided to take a peek underneath and see what all had been done. Both rear brake line rubber hose clips that mount to the frame we're missing so the hoses were just hanging off the steel brake lines. The brake hose on the driver's rear wheel was routed so that it was rubbing on the wheel which damaged the brand new brake line in 2 places. I will be taking the car back to them next week to be properly repaired and safe for me to use. This should have never happened. Hopefully they will take care of the repair very quickly. Took car back this week with 4 new clips I purchased. I was assured the damaged and missing brake line retaining clips would be installed on the car as required. The zip tie they installed on the driver front brake would be replaced with the proper retaining clip. 1st set of photos how the car was fixed the 1st time. Bent and missing the retaining clips. The 2nd time they did replace the 2 missing clips from the rear brake lines. They replaced the missing clip and removed the zip tie from the driver front brake. The last photo shows the broken clip still on the passenger front brake after the 2nd repair yesterday. I supplied them with 4 new clips. I don't know what they did with this one. I was assured yesterday that everything was fixed properly. Left them a text message yesterday with photos to find out what is going on after a 2nd repair because the 1st was not done properly or safely. In my case they performed improper and unsafe work. This is not acceptable. The rear brakes would have failed in only a few days after the wheel had rubbed through the brake line possibly causing me to have an accident.

Took my car in to have an exhaust repair which they did very quickly and to my satisfaction. In…read moreaddition to the exhaust repair I supplied them with four rubber brake hoses to change. A couple days after I got the vehicle back I decided to take a peek underneath and see what all have been done. Both rear brake line rubber hose clips that mount to the frame we're missing so the hoses were just hanging off the steel brake lines. The brake hose on the driver's rear wheel was routed so that it was rubbing on the wheel which damaged the brand new brake line I supplied them. I will be taking the car back to them next week to be properly repaired and safe for me to use. This should have never happened hopefully they will take care of the repair very quickly.

Great service fair price and full transparency . They walked me through the repair process and gave…read moreme immediate solutions

Great place! I dropped my car off at 7 am and they had it aligned by 8. Good price and friendly…read morepeople!

Been going to this auto shop for all my car repairs. Dave's been the owner since about 1994. Small…read moreshop, with 3 garage bags and only a couple employees. I've know Dave for years so it's always good to catch up. Dave makes the process simple. He speaks to the customers like they are his own family. Doesn't scam you and try to spike the prices. He is easy to communicate with and will always find time for you and your vehicles needs. Highly recommend him if you are in need a good trustworthy mechanic.

I agree; They are HONEST, REASONABLE, and KNOWLEDGEABLE…read more Brakes, tires, regular maintenance, just a pleasure to deal with.

I got my struts, rear sway bar, and spark plugs. I've been coming here for years now. They always…read moredo good work and if there's any issues they're more than happy to resolve them. Josh and his team are great. They're my go to mechanics especially if you're trying to save money and time.

Disappointed ! Took my car in for new struts all around, new thermostat and new rack and pinion…read more Didn't want the diagnostic because I've had the car looked at 3 times already so didn't want to pay another $130. Talked with Josh at drop off about it and was told, well if anything else happens why your car is here we didn't do a diagnostic so it's not looked at. (Sounds fishy) Get in my car after the repairs and now suddenly the power steering pump is whining like it's being deprived of power steering fluid. Now Brady says "well, you didn't want to pay for the diagnosis. So we can't tell you what's wrong." It was NOT having any issues with my power steering BEFORE I took it in and now suddenly overnight the pump went out when it was perfectly fine yesterday and the belt was replaced a month ago. Make it make sense. I feel like they pinched a line or did something to sabotage my power steering to get more money from me. I decided to take my car home anyways but the whole way it was SCREAMING!! I will be getting a second opinion about this!! Let me also be perfectly clear!! There were NO issues with my power steering BEFORE I took my car in. I've had it looked at 2 times in AZ and once here in Cleveland by Toyota only a month ago when they replaced the belt for the power steering. The rack and pinion needed replaced before the boots were torn and you can't just replace the boots.

I highly recommend not to take your vehicle there. I went there to get the flex pipe fixed. The…read morequality of their work is really bad. This weld won't last see pics.I gave them an opportunity to fix their work and Sam didn't want to make it right.He said thats the quality of their work and he does not care about the poor quality of work image this reflects on his business. Oh BTW it was $380 for booger welds

Top notch. Great service and fair pricing. I had an issue I was concerned about, they identified it…read moreaccurately, took care of it quickly and I think my car drives the better than it did before! Highly recommend.

My interior drivers door handle broke, and AASC was able to get me in almost immediately. The…read morerepair was done fast, and the price was fair. Two things I really want to call attention to: First, a lot of well-reviewed places are booked solid for weeks. I was able to drop off my car the week I called. Second, Alan, the dude I always spoke with, was great. Friendly, responsive, answered my questions. Great place.

Honest. Fair. Patient. Understanding. Friendly. I have a very old car, but it's been well…read moremaintained. Except one part needed to be replaced and not much you can do about the undercarriage. A 2000 SUV. Still runs great!