5 stars!! Knowledgable friendly skilled and honest people close to downtown! They got me right…read moreback on the road with what I needed

cleveland auto sucks the secretary is a lier for money they kept my truck for 2 weeks lieing to me…read moreabout whats wrong with it because vthey not proffessionals they have cheap scans that you can buy your self they lied to me and charged me $180 dollars for a scan they said i needed a ac to make light go out but that was a lie i took my ranger truck to ford for scan and they read out broken wires they was going to try to charge me $1300 all to gather ford dealer charged me$ 626 to fix the light on on dash board they is scamming peoples out of there mone don take r car there you will reget it like i did ford service found and is fixing the problem with my ranger they suck

I waited 11 days and still have no response what so ever from them. Not a yes, we can help with…read morethat nor a no, we cant help with that.

We are new to the area and experienced our SUV not starting after a big snowfall with below zero…read moretemps. We had it towed here and was in communication with Terrence. The whole staff is beyond amazing! Terrence kept me in the loop from when my car arrived, diagnostics, and to all the findings the tech, Raquel, saw. I got a very throughout, itemized, and detailed list of everything that was inspected- good and bad with photos/videos to show me what they saw. This is a huge thing for me with transparency! They never tried to push anything and listened to my concerns. Terrence offered many different quotes for the questions I had. Highly recommend this location and look forward to using them in the future with any repair and service needs we have!

They've gone through three service advisors in less than a year, which says more about the company…read morethan the employees themselves.

Rad Air is well, just RAD. I moved to CLE a week ago and had tire issues as I rolled into town. I…read morehad to find a new car repair place in a new city and as if moving wasn't nerve wracking enough. Everything about Rad Air made this entire car (tire) issue easy! I called and talked to Paul (who is beyond amazing), told him my car issue and told him I just moved to town. He told me I could come right in and offered me a loaner vehicle so I could get done what I needed to that day. I arrived at Rad Air, downtown and the entire process was so simple. Paul treated me with kindness and respect, and he was able to save the day! Pricing was reasonable as well! I have found my new car repair place in Cleveland and I could be happier. Seriously, the best car repair place I have ever been!!!!

Here's a review based on your experience:…read more --- I had a great experience at Rad Air. The team was super honest, easy to understand, and genuinely nice. I brought in an older car, and they kept it real with me--explaining what needed to be done, what should be done, and what could wait. I never felt like I was being scammed or upsold. They got my car back in business without the usual stress, and I really appreciate their transparency and professionalism.

Outstanding communication, competitive pricing and superb workmanship and fast turnaround time!…read more Brandon is outstanding. Highly recommend

Couldn't be happier with the level of customer service and the actual work done on my vehicle…read more They do a tremendous job of keeping you up to date on the work being done. They also go above and beyond with the warranty company to make sure everything was taken care of. Thank you!

Never,ever buy a car from these people. Sold a car that had been is an accident and did not…read moredisclose to the buyer. Have not been able to get car registered due to the fact that a fan keeps cutting the co sensor wire. Have another appointment to have jeep looked at. Contemplating contacting the Ohio AG office with a complaint against this scam artest.

very expensive always leaves lights on your dashboard got my car back worse than it wasread more

Royal Car Service is GREAT! We have been taking our car there for over 25 years. Royal Car Servive…read moreis honest, knowledgeable, fair and prompt. "Z" and the team continue to exceed our expectations. I would hight recommend Royal Car Servive.

These guys have been my go to mechanics for over a ten years! Reliable, fast and quality work. They…read morehave a lifetime customer

I cannot say enough about this place. I'm a 64 year old single women, and over the years I have…read morebeen led astray many times by auto mechanics looking to make a few extra bucks off of your lack of mechanical knowledge. These two gentlemen went above and beyond to help me. At a beyond reasonable price I might add. I had a fuel line leak, and it was explained to me clearly what my options were and they respected my decision and had it fixed while I waited. Many other customers came in while I waited, and I watched them go the extra mile for each and every one of them. You could tell by the very interactions and conversations, that every customer left with the same gratitude for their service that I did. Well done guys and thank you for service to our community. I will highly recommend you. Thank you again.

Called in the afternoon to find out if they could get me in for a Vehicle inspection before I…read morecommitted to a purchase from a Car Dealer in the area, Joe fit me in the next Morning before 10:00am Good Customer Service. When I arrived, they got me right in Joe & his Guys took their time to explain the issues with the vehicle & potential cost of the repairs, Very Fair and Honest evaluation of the vehicle's issues to help me make my decision on my purchase. I drove almost 45min. to look at it & ended up not getting the vehicle, But I would definitely Go back to Joe and will refer him to others in need of Car Repair work because Fair & Honest & Upfront,,,,,,,,, CUSTOMER SERVICE is Hard to find any more. Thanks Joe Bill K.