Drove in needed a nail removal, put me on the schedule; (said , when I called! If you get here…read morebefore 6pm we'll do your car! Waited 2 hours, they were busy the whole time. Not one employee stood around, everyone was busy waiting on customers! All employees were friendly, knowledgeable, respectful. We left at 6:15 not one, but everyone in the service area had a dust mop in their hands cleaning up!! Someone was in the waiting area mopping up too.

You would assume this is AI, but you would be wrong. I don't know what tech worked on this but I…read morethink he overadjusted on the tow a tad bit. Then the manager tried to gaslight me and told me that the problem was with my car and not their completely unprofessional work place etiquette. I swear on my life more than half the employees looked like they were high. would not come here ever again unless I just wanted to be fucked over senseless.

DISRESPECTFUL, NON-COMMUNICATIVE, HE DOES NOT KNOW WHAT HE IS DOING. He held my wheel hostage for…read more1 month couldn't get the tire off, damaged the tire when he did and then couldn't get it back on .. wtf... he never fixed what the problem was but claimed other repairs that he never told me about before his so called repair. I'll never know because he cut the lip of the tire digging it off the rim!! Do not go to Legacy Rim / Bedford

DO NOT GO TO THIS HACK JOB. 1. He lies…read more2. He doesn't respect your property but throwing wheels on the cement shop floor 3. The shop smells like a horse barn and in the back is doubles as a kennel for dogs that are boxed in with plywood and nearly jumped out of their jail cell. 4. He does an awful job when My experience: I dropped my set of 5 very valuable BBS lips/barrels off to him the second Friday of December and got them back today BY CHOICE. Throughout the whole time he had them he gave me the runaround. Eventually I decided to go to the shop myself since it had been a month since I heard anything. He had lied numerous times about the progress he said he made. I gave him 3 additional chances to correct the problem. First, he lied saying that all they needed was to be painted. I went up to the shop and nothing was done on them. So he said to give him a week. Second, I went back up and AGAIN they were not done. He said that they will 100% be done the following Friday. Third, I went back (today) and they had everything done on them. EXCEPT he did the worst job I have ever seen in my life. I'll attack pictures of the destruction he did to the wheels. He admitted he was losing his ass on my wheels **THAT I TOLD HIM I WOULD PASS ON RESTORING IF THEY'RE TOO FAR GONE** and because of that I became a second class customer and he gave absolutely zero fucks about my wheels. I ended up paying him most of the money he quoted me because he wasn't going to let me take my wheels back unless I gave him money for the piss poor job he did. NEVER GO TO HIM. **The pictures attached are "FINISHED" products that he says look GREAT**

they do it right the first time: brakes, shocks, oil, filters, engine and those weird car noises…read moretoo. can get your wheels in for service just a short call to scott at kovach car care, excellent work done at the right price. Call 330-963-5839 and see facebook for more. 9458 Ravenna Rd, Twinsburg, OH 44087

Great team. They are conscientious and honest with fair prices and skilled mechanics.read more

I purchased a vehicle from out of state (Illinois) and was worried about shipping issues and how to…read morego about it. Tony and Joe were absolutely amazing!!! They handled everything in a top notch manner and really went out of their way to accommodate my needs, and settle my worries. They really treated my like an important customer and ALWAYS responded to my texts and emails. Top Notch customer service - COULDN'T BE HAPPIER!!! They assisted with shipping the vehicle and everything worked out great! Thank you Tony and Joe!!! Price was extremely fair as well. 5 STARS!

Carena Motors sold me a structurally unsafe vehicle with failing brakes!…read more We purchased a used Toyota 4Runner from Carena Motors through Cars.com and had it shipped to our home in Tennessee. It was supposed to be a safe first car for our teen. When it arrived, we noticed damage to the hood and clear signs of corrosion that had been patched over on the lower panels. In the online photos, this looked like showroom reflections. We assumed we had missed it and didn't pursue it further. Sadder but wiser. At least it was safe, right? A few months later, the brakes failed without warning! We had to use the emergency brake to stop the vehicle. Thankfully, this happened in a quiet neighborhood and not on the highway or in the mountains, where we had been just days before. We had the car towed to a trusted repair shop. The mechanic explained that the left rear brake failed due to rust corrosion and the right side was about to do the same. While the car was on the lift, the mechanic also found something worse... A structural support beam on the passenger side had been recently welded over! This was not a repair that restored safety. It was a weld that fully covered the original metal underneath and prevented anyone from seeing the frame's true condition. It was so bad the mechanic asked if the vehicle had a salvage title. He said plainly that the vehicle was not safe and explained that the beam could "accordion" in a crash because of the concealed damage. We contacted Tony Carena directly. We sent photos, video, and documentation from the repair shop. After some back and forth, the only suggestion we were given was to sell the car to someone else. After that, all communication stopped. We now own a car we cannot safely drive and cannot ethically sell. The dealership has refused to take responsibility. If you are not a mechanic or are buying from out of state, I strongly recommend looking elsewhere. We trusted Carena Motors and ended up with a dangerous vehicle that never should have been sold in this condition.

I got 4 new Carlysle tires for my travel trailer. The service was fast. The salesman took the time…read moreto explain the difference between these and other tires for camper use. They treated me great even though they did not get to do the mounting. Great place.

Went to get a leak repaired and to get my tires rotated. The tire is still losing air and when…read morethey rotated my tires they failed to reprogram my sensors. I found a YouTube video and did the programming myself. I'll be looking at other shops to do the repair.

Once again, their service was outstanding. My Prius had an issue. They identified it but instead of…read morejust trying to pull $4000 from my pocket, they even pointed out that there was an extended warranty that would cover everything if I went to a dealer. That's above and beyond. Highly recommend Fazio's and they'll always be my first choice for all auto related service and repairs. Brian and the rest of the staff are great!

Excellent service Pat the owner is very knowledgeable and provides options that will fit your need…read moreand budget.

I am extremely grateful for the kindness and compassion I received at NTB National Tire & Battery…read morein Streetsboro. I am a Disabled Veteran living on a fixed monthly income from the U.S. Department of Veterans Affairs, and sometimes it can be very difficult to make ends meet. I had already dealt with a flat tire just two days ago, and today I unexpectedly found myself with another flat tire. I explained my situation to the manager and let him know that my funds were very limited. Instead of simply turning me away or treating me like just another customer, the manager listened and showed genuine compassion. He was able to help me with a discount so that I could afford a tire, get safely back on the road, and make it home. That act of kindness meant more to me than he probably realizes. When you're already struggling financially, an unexpected car repair can feel overwhelming. Having someone willing to work with you and show a little humanity makes a tremendous difference. Thank you to the manager and the team at NTB in Streetsboro for helping this Veteran when I truly needed it. I highly recommend this location and sincerely appreciate the kindness, professionalism, and excellent customer service I received. Five stars and my heartfelt thanks!

Larrietta, Bob, & Chris went above and beyond to cater to my service. The trio are amazing. They…read morehelped me more than they had to and made sure I was satisfied. Aside from that their price beat the dealership by 25%. ... Typically I do not feel that type of customer satisfaction. First time at this location, but it won't be the last. Thank you again for having an amazing team at NTB Streetsboro!!!

Driving through town to stay the night and a wheel bearing started to sounds bad. Took it to a few…read moreplaces had a few quotes and Bobs was honest quick got us in that day. Showed us the part after he fixed it. Great price compared to the other places in town

terrible customer service, terrible work, I took my Mazda…read morein to get a clutch replaced, I bought my own part as I was needing a specific one rated for higher power, I got my car back after spending over 1600 dollars in labor costs alone, the first 200 miles my sway bar linkage fell off, which was a direct cause of them removing my front axels to drop my tranny this was 2 days after getting my car back, i Fixed that, but my clutch is making god awful noises, squaking when I take off or am in reverse, I drove for the full recommended 500 mile break in period, still making the same noise, I took the car back to them to check their work to which they very rudely told me I dont know what I'm talking about, I'm not a mechanic, my transmission was already destoryed when I brought it in. I have photos of the clutch they took out, to which they said it is in pieces and it very clearly was not, my car was not making these noises before I spent about 3 grand in Toto Al with parts and labor, now after sticking a camera up they are more showing me the video from this, all while saying the clutch is installed correctly, but either way they don't guerentee labor unless it's on their parts, and I simply was never told this, was not told this when I brought the car with the clutch, was not told this when they texted me to tell me to order a fly wheel, they never once told me it wouldn't be warrantied or never once recommended me to use their parts, I paid the labor to have time work done right, and I am left with a car that i have put my whole soul into for 5 almost 6 years that is embarrassing to drive, and sounds super rough. I was also hung up on by them saying "come get your fing car" then hanging up. Very unprofessional, very disrespectful on the phone, very disrespectful in person told me when I picked the car up that I don't know what I'm talking about, they told me the part was bad, which they did not, I have all the texts from this place, I also paid for an evaporative leak to be fixed, I still have a code for this and they are telling me that's not what they were supposed to fix, but that's the code that I said I wanted to get fixed. had 3 people all talking over me raising their voices and telling me I'm wrong, DO NOT TRUST THIS PLACE. Also no where in the receipt or paperwork does it say they don't guerentee work on customer supplied parts, was never mentioned

Overall: Excellent service and not pushy with reasonable prices…read more Service: 5 stars. They are always friendly and patient to explain the service. They have told us we had additional time to wait before repairs, so they are not pushy. Prices: 4 stars. They have lots of coupons via email, so you should get at least 10% off. Cheaper than a dealer. Appearance: 3 stars. The waiting room is fairly basic, but they do have free popcorn, soda, water, and coffee.

Spent twelve hundred dollars for front brakes and rotors, two year or twenty four thousand miles,…read morerotos turned blue from excessive heat(calipers dragging) so manager said rotors are pitted, told him Conrads supplied parts would not stand behind their waurranty, Sent corporate email never responded. BUYER BEWARE! Joe D.

I brought my Toyota 4 Runner in for service today. I was running late and called them and they…read morestill took me. The customer service and experience was superb. Derek, one of the managers made me feel at ease and explained everything. I appreciate his patience amd professionalism. I will not be going anywhere else.

dumb enough to take my truck here thinking a slow leak on a tire should be easy enough for a place…read morecalled Tiremaxx. Wrong!!!! they said they replaced the valve stem and cleaned it up and it should be OK. why I went outside to get my truck. The tire was already still leaking. $40 and nothing is fixed. The next I took it discount tire and they fixed it, permanently, for free. I will never enter tire again.