Outstanding communication, competitive pricing and superb workmanship and fast turnaround time!…read more Brandon is outstanding. Highly recommend

Couldn't be happier with the level of customer service and the actual work done on my vehicle…read more They do a tremendous job of keeping you up to date on the work being done. They also go above and beyond with the warranty company to make sure everything was taken care of. Thank you!

I've taken both my cars to Lee's for the past year and it is my new go to for quality auto…read moremaintenance and repair in Twinsburg. I have always found their customer service to be straightforward with multiple options to fit your budget. With other places I've always felt taken advantage of because of the 'nickel and dime' approach to diagnosis and repair. With Lee's they focus more on making a diagnosis and giving you multiple options to address the problem. I have even had times when Lee's Automotive checked an issue, found the issue to be nothing to worry about and charged me nothing!! A family business that's absolutely refreshing. Wholeheartedly recommend them for your auto repair and maintenance needs.

Lee's Automative has earned my business from the first time I walked in. Personable, knowledgeable…read moreand experienced describe this local business in Twinsburg, OH! Do yourself and your car a favor and try Lee's!

I called them to have my car towed when my car wouldn't start and AAA couldn't jump it. I believe I…read moregot an answer right away when I called. They were good about it. I told them I was looking for a locally owned garage instead of the national brand I was using. I also said I really needed my car back in a hurry to pick some stuff up. The car was on a trickle charger for a few days. I talked to Matt originally, I believe. The next morning they determined that the starter put in over the summer was bad; the oil drip pan was leaking; bad tie rod; struts need replaced. I agree, all good. I asked for the starter to be replaced along with the drip pan. I was good with the estimates for these, thinking these could be done quickly. We set that up. I forgot to ask how long that would take. I called 5-6 times over the course of the day and no one answered the phone. I think after about 30 rings it finally bounced to a voicemail for a different phone #. They finally called me around 4:00 pm. I told them I needed to know when my car would be ready and they never answered the phone. He was dismissive, which made me more frustrated, AND he was not grasping that I was getting more pissed as the convo went on. Apparently this was a different fella (Chad, I think?) He tells me it was the starter and he replaced it. He would work on the tie rod and the oil pan tomorrow. I told him I never asked them to replace the tie rod. He said he couldn't tell me how long I had on the rod so he was going to replace it. I told him I needed my car to pick some stuff up and would make other arrangements for the tie rod. I already told Matt this. Someone said they would work on the pan the first thing in the morning. I believe they did work on it first thing. Chad(?) picked me up. I was in a good mood, chatting, joking. By the end of the day I was screaming at Matt in my driveway. As I write this, I want to strangle them. I'm sure neither one can figure out why, even after reading this. They will both scratch their heads and blame their victim. Absolutely no self awareness what-so-ever between the two of them. I got my car home. I went to make my pickup over in Macedonia ( approx. 5 miles round trip). The car wouldn't start. I called 2-3 times before I got an answer. My previous frustration of their inaccessibility returned. I became anxious. When I explained what was going on, they were incredulous that I would have a 2nd bad starter. They would get a truck out asap to take care of it. Great. I asked if they had a loaner car I could use briefly for my pickup. I was not mad about the starter. I know shit happens. Matt said he would need my insurance card. I said I didn't have insurance right now because I don't go to many places these days. [I'm converting my house into a bed-&-breakfast.] Matt said he couldn't loan me a car for the pickup I desperately needed because I didn't have an insurance card. He was afraid of something happening and getting sued. Seriously. For a 5-mile local round trip. I asked what the odds were that he would end up in a lawsuit as a result of helping me. He said "probably low" but I was asking them to break a long-time procedure. I could visualize them clutching their pearls. Drama much, boys? I was fuming at his point but just let it go. I let the tow truck driver have it and asked him to pass it on. When my car was finished, Chad(?) called me to tell me it was finished and he started it 20 times to make sure it was good. In that call, I asked him if he needed the starter to be functional in order to replace the oil pan. He said "no." He proudly told me he wanted to wait to make sure the starter was the problem before doing anything else. I tried to get him to understand I told them many times I needed my car. I stopped the convo when he started changing his story. They dismissed me, a potential loyal customer, and treated me like I was a problem for them. The two of them dropped my car off because I told them I was never setting foot in that business again. When Matt handed me my key, his lips were puckered up like a sphincter. I congratulated him on saving his business from ruin. This is when I began screaming at him to get through to him that I was a human being. He didn't take me seriously until I told him that the half-million dollar property he was standing on was partially a result of my pre-covid career as an international business consultant for retail. All of the sudden I got some respect from this guy. I made sure he understood that this was not about a car, this was about a shitty experience pretty much from the get. These guys are not problem solvers. They are too self-absorbed and have no self-awareness. I will never go back and I will never recommend it. I'm going to Boyce over in Sagamore. They actually helped me out without a shit-ton of drama this past summer.

1st time at the shop and I am new in the area. The store was…read morerecommended to me by the discount tires shop I went earlier in the year. Do not base your judgment on the outside and inside look of the shop, as it looks a little old. The people is just super friendly and really want to help you. I just went in for a alignment check. The test was free and they even took me early. I was out in 30 minutes. They have coffee, Internet and all that available when you wait. I was not disappointed with my appointment and the other customers that were there at the same time didn't look either.

When a mechanic says "I don't think you actually need that repair", that's a good mechanic…read more Did the work we asked for quickly and well with no BS.

Fast service even the receptionist was very nice . I came in for an oil change They even put air in…read moremy tires. Would def recommend this place

The whole team there did great work. They fixed both my accura and later my Chrysler 300…read more The accura was a big job, I don't know how they were able to get it done the same day. I have recommended Autocorrect car clinic to my coworker and family. Keep up the good work!

I was recently stranded in Ohio with my vehicle overheated on the highway. Eric an his team were…read moreaccommodating, friendly and able to squeeze me in their booked schedule not only to fix the problem but to address others that were going to cause problems down the road. The price was extremely fair and the service was amazing. Thank you for getting my family back on the road safely.

Honest. Fair. Patient. Understanding. Friendly. I have a very old car, but it's been well…read moremaintained. Except one part needed to be replaced and not much you can do about the undercarriage. A 2000 SUV. Still runs great!

Absolutely wonderful experience!! They are responsive, honest, efficient, knowledgeable, friendly -…read moreeverything most automotive repair centers are not. I am beyond impressed and incredibly appreciative to Al. What fantastic service! I brought my Dodge Challenger in for an evaluation and could not be more pleased.

Brett the manager and all the guys and gals working there are awesome. Always very helpful,…read morestraight forward no B.S. Great prices, service and quality. I take all my cars here. As I write this I'm getting and oil change and A/C recharge. Would highly recommend this location to anyone and everyone!

I've gone to this place for my last two oil changes. I paid for an oil change WITH tire rotation…read more Each time they have tried to upsell tires to me and I've respectfully declined because I knew they were not necessary at the time. Each time they seemed pretty offended that I declined their upsell (I'm not a car expert but I am aware of the general basics of car care). However I recently found out they in fact DID not rotate my tires and never even touched them. I now have an extremely worn tire due to their lack of professionalism and honesty. This is completely unsafe and I do NOT recommend this location nor company. I chose this place initially out of convenience of being closer to my home however I will be trusting my services to the dealership. And I especially don't appreciate preying on women when it comes to vehicles.

These guys are the best i dealt with. They care about your vehicle. Great service, these guys are…read morethorough about any issues you have with your vehicle. And it's a friendly atmosphere there. I would recommend them ever time on any situation you have with a vehicle!!

Shawn and Justin are very knowledgeable and are customer service focused…read more They are reasonable on prices and always complete my car service requests. My family and I highly recommend Fast Lane's Repair.

We've been bringing our vehicles here with no issues until this past Saturday. It was the worst…read moreexperience !! We're not going to be back !! Not sure if you have a few different employees because I've never seen them before. I have the date & time. You can even look at your cameras. 2 workers with bad customer service, Rude, mouthy & lied to me !! The girl wouldn't give me her name. They said they took my SUV back and looked at it. It was still sitting in the same spot the next day, not even touched. She also said I think he mentioned something about it needing a pump. Well what I needed had nothing to do with a pump lie on top of lie. I asked for my keys back & they were even laughing the whole time as I was walking out ... I would love to talk to the owner or the person over the manager !!!

I had a 10:00 a.m. appointment today for radiator flush…read more After giving some symptoms the genius at the counter refused to even look at the car Based on what I told him he claims now it has known issues. I thought he was joking. I asked him: "Are You serious?" Now I've done this a couple times before at different places with no problems. I even offered to add a disclaimer to the work order to be signed absolving them from any liability. But he relished in the fact that in his mind he was a known expert on diagnosing a situation without even looking at it. I had a bad feeling just walking into the store as I noticed the lady who was just leaving the counter had an unhappy look on her face.

Overall: Excellent service and not pushy with reasonable prices…read more Service: 5 stars. They are always friendly and patient to explain the service. They have told us we had additional time to wait before repairs, so they are not pushy. Prices: 4 stars. They have lots of coupons via email, so you should get at least 10% off. Cheaper than a dealer. Appearance: 3 stars. The waiting room is fairly basic, but they do have free popcorn, soda, water, and coffee.

Had an appointment for Friday morning. Explained that the issue would only happen at highway…read morespeeds. End of the day they call me saying they could not find any problem and would try again next morning. No calls, so I called back and asked if they could hear anything. Answer was no. Then I asked if they drove the car in the highway or just on the streets. They did not take it to the highway. The guy said would do it and call me back. Never called back before they closed on Saturday. Monday morning I called again to see what the status was. The guy said they would take it to the highway to check and call me back. Several hours later they called and said they were busy with other vehicles and could not check my car yet. Kept my car for three full days to basically do NOTHING. Obviously they are not very professional. Take your business somewhere else.