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Universal Auto Repair

4.0 (4 reviews)
Closed • 9:00 am - 6:00 pm

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Services - Universal Auto Repair

Auto maintenance

Auto repairs

Routine automotive maintenance

Universal Auto Repair Auto Repair Photos

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6 years ago

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Interstate Motor Group - Customer needed a new tire

Interstate Motor Group

(2 reviews)

Brooklyn-Centre

Took my car to the father and son who run this shop for an overheating issue. I got it fixed by…read morethem fairly quickly, got my car back by the end of the week paid betwern $500-600. couple weeks after my vehicle overheated again and I took it back up to them. They said that this time it was my heater core and has quoted me $940 before tax, couple days later he called me back saying it's gonna be another $100+ for a recharge. I agreed with the price despite just dumping $500-600 a couple weeks prior. my car has been with them since August 18th and is currently still working on this issue. when I call for an update the response that I received is the same " yeah I'm working on it right now. This is a big job. It's gonna take some time to do." then proceeds to ask me if I'm able to come down and look at their progress. Coming down to look at the progress doesn't really help me when I just need to know when my car is going to be done this is already been very costly. Within the last few weeks. I just don't understand how I have continue to wait over a week for a job that does not take this long when it could've originally been fixed when I took the car in the first time two weeks ago when I paid the five to $600 The issue of overheating. Whenever I call for an update, there are always seems to be some sort of unprofessional tone or manner being spoken as if they are annoyed or frustrated with me calling and checking on my car. And every time I call just the same response that the job takes a long time and that it should be done, but keeps taking longer and longer and will not be back again. And the first thing that they said to me is." we're not like other people we don't try to rip you off." Definitely did not get that vibe from this compan.

I was very surprised at how great the service was at this auto shop. I actually live outside of the…read morearea but I will for now on go out of my way to get my repairs done at Interstate. They did a phenomenal job on my breaks and even something as simple as an oil change they still took to time to change the filter and put air in my tires. They won't take shortcuts and take the time to do the extra minor stuff as well. Not to mention they had a friendly staff who was more than helpful with my concerns. Very informative and professional. Thank you Interstate!!

Detroit Auto Clinic - Detroit Auto Clinic logo

Detroit Auto Clinic

(69 reviews)

Detroit-Shoreway

I got my struts, rear sway bar, and spark plugs. I've been coming here for years now. They always…read moredo good work and if there's any issues they're more than happy to resolve them. Josh and his team are great. They're my go to mechanics especially if you're trying to save money and time.

Disappointed ! Took my car in for new struts all around, new thermostat and new rack and pinion…read more Didn't want the diagnostic because I've had the car looked at 3 times already so didn't want to pay another $130. Talked with Josh at drop off about it and was told, well if anything else happens why your car is here we didn't do a diagnostic so it's not looked at. (Sounds fishy) Get in my car after the repairs and now suddenly the power steering pump is whining like it's being deprived of power steering fluid. Now Brady says "well, you didn't want to pay for the diagnosis. So we can't tell you what's wrong." It was NOT having any issues with my power steering BEFORE I took it in and now suddenly overnight the pump went out when it was perfectly fine yesterday and the belt was replaced a month ago. Make it make sense. I feel like they pinched a line or did something to sabotage my power steering to get more money from me. I decided to take my car home anyways but the whole way it was SCREAMING!! I will be getting a second opinion about this!! Let me also be perfectly clear!! There were NO issues with my power steering BEFORE I took my car in. I've had it looked at 2 times in AZ and once here in Cleveland by Toyota only a month ago when they replaced the belt for the power steering. The rack and pinion needed replaced before the boots were torn and you can't just replace the boots.

Universal Auto Repair - autorepair - Updated May 2026

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