Alex and team did a great job replacing our sewer lines under the house and to the street! The…read morevideo system to check out the inside of the pipes was newer and better than any other company that I had come out, and they saw things the others missed. The trench-less system was also great and saved us from having to re-landscape the yard. They showed up and finished exactly on schedule and cleaned up very well. The entire team was very courteous. They had the lowest quote by far, but Alex was so competent I would have paid a bit more to use them. I highly recommend this company!

Let's be honest -- no one wants to call a plumber. It usually means something has already gone very…read morewrong... and that was definitely the case for me. I had a nasty clog backing things up and what turned out to be a small leak in one of my pipes. After a mild panic session, I called Star Rooter in Hayward. From the start, they were friendly and easy to talk to, which honestly helped calm me down. They came out, assessed everything, and let me know my line needed to be snaked. They explained what they were doing, didn't make me feel clueless, and got straight to work. The clog was cleared, and they were also able to fix the leak in my pipes the same visit. Huge relief. Now, plumbing work is not cheap -- and nobody is excited to pay for it -- but they got the job done efficiently and professionally. I'd rather pay once and have it handled correctly than deal with repeat issues. They mentioned there's a 10% discount if you say you found them on Yelp. I'm not 100% sure if it was applied to my final bill, but it's worth asking about when you call. Overall, solid experience. Friendly crew, quick response, and they fixed the problem without dragging things out. If you're in Hayward and dealing with plumbing drama, Star Rooter got it done for me.

We recently had the pleasure of working with Jovani from Plumbing Guys. There was a little…read moremiscommunication about his arrival time, but once he came, he was very professional and listened to all of our concerns. We had Jovani work on three separate issues during his visit: clearing the kitchen sink drain, which was not draining properly, he then replaced and disposed of an upstairs toilet, and finally replaced the cartridge from a dripping bathtub faucet. Jovani made sure we were satisfied with his work as he addressed each issue along the way. He completed the job in a timely manner and cleaned up after himself. I would use Plumbing Guys for future plumbing needs.

A tech did come out and take a look not long after I was told one would come out to assess my…read moreissue. That's where the good part ends. I was quoted much higher than necessary for the work needed. I was told to snake my drain would be close to $400 and I didn't have a clean out drain needed one installed. Cost would be $1800. I said no thank you to both services and the tech left. (I later found the clean out under the house where the tech looked and said one wasn't there) Was here less than 5 minutes. Weeks later I had a text sent to me from a random phone number with a link to an invoice demanding payment for services never rendered. With the amount of scam texts people receive I ignored the text message. Fast forward to a months later I get an angry phone call demanding payment. After I explained service was never rendered from whoever the person was from this company who was adamant that they performed a service, I tried to explain nothing was done. That person then angrily said never call us again. I said no problem, I wouldn't do business with anyone who operates in this manner. Couldn't finish my statement though cause the guy hung up on me. I WOULD NEVER DO BUSINESS WITH ANYONE WHO TREATS POTENTIAL CUSTOMERS SO HORRIBLY! I've worked in hospitality for years, and this goes against every principle of good customer service. I hope you see this review owner of this company and address this issue. Word of mouth is everything in this business. And treating customers even those who opted out of potential services with respect is paramount in maintaining a good reputation. Do better guys.

We used these guys for a second time, and they did not disappoint. Excellent service --…read moreaccommodating, responsive, and easy to work with. We recently added three new toilets, and they handled everything quickly and painlessly. The whole process was smooth from start to finish. These guys are a must-hire. Highly recommend!

Responsive and on time! Jesus took time to explain the details about the job (water heater) and…read morewhat was needed. The technicians were friendly and an able to troubleshoot an unexpected issue that came up. Price was comparable or better than other quotes that I received. I'd use them again!

Just completed a whole house drain replacement. Crew was punctual and professional. Not only did…read morethey address all of our original issues, they also fixed some extra problems they ran into along the way (routing piping etc). They checked in with us if the extra work was going to be materially different from the original scope (utility pipe slightly visible through a wall, for example). They also installed two skirted Toto toilets for us. These can be a little tricky to install but they handled it well. Reasonable pricing as well. Would definitely hire them again for our next plumbing job.

Luis and his men came to finish a bathroom job that a contractor had messed up. It's hard to find…read moreplumbers to do these sort of fix jobs. They installed a grey water three way actuator, and a clawfoot tub and pedestal sink. As well as having to do some exterior pipe work. Luis was lovely, very calm and collaborative. A fantastic change- we had been so stressed with previous workmen. He was very methodical, I appreciated him taking the time to do things properly, and give me options for how to fix previous mistakes from the other plumber. They were very honest and reasonably priced I thoroughly recommend them.

I called a few Plumbers. Jose gave me a great price! He's…read morehonest, humble, sincere and doesn't play games! He will be Retuning to do another job for me. Jose speaks English y español. Muchas gracias José por su honestidad y humildad. No REGRETS!!!!! Give him a call 10

This is my second time hiring Jose at BlueShark Plumbing, and I didn't even bother calling anyone…read moreelse for a quote this time because his first job was so impressive. As a homeowner, being able to address plumbing issues right away and having a contractor you can truly rely on is a huge relief. Jose showed up right on time as promised, thoroughly assessed the situation, and figured out the smartest, most effective approach to unclog the plumbing. His pricing is very reasonable for the high quality of work he delivers. Jose is officially my go-to plumber for my house, and I highly recommend him to anyone looking for honest, professional work.

Hector and jack came through in the clutch! Shower and toilet became clogged simultaneously I tried…read morefor 30 mins straight plunging nothing In about an hour they managed to get both problems fixed with excellent customer service you can't go wrong choosing these dudes 5 stars!!!!!!

We live in an older home in Hayward that is built on a slab with no crawl space which means…read moreplumbing issues are a bigger headache (and more costly) than a home with a crawl space. Our hallway bathroom had a clogged and cracked P-trap along with a very slow draining bathtub. I messaged Monarch Plumbing and received a response within 30 minutes. I told them my availability for a consultation and they were able to accommodate with no issues. Jack was the service advisor that came out to meet with me and check the issues that we outlined. He explained the various options that were available to fix the problems and sent an estimate that outlined the various work that they could do as well as combining multiple repairs with the sink and installing a garbage disposal that I wanted replaced. After selecting the scope of work option and letting Jack know his team came out the next day to start working. When his team came out they smelled gas outside of our house and Jack immediately called me. I called PGE and they came out to check the situation and found a gas line had a leak on the side of the house where a tree had been recently removed. Jack and his team (Jack, Jose, Manuel, Hector, and Jose) were quick and professional with all plumbing issues and did fantastic work. They then also sent me an estimate for the repair/replacement of the gas line which they also repaired. The communication, professionalism, and quality of work that Monarch Plumbing, Jack and his team gave were all absolutely top notch-5 stars. We can't recommend them enough and in the event we ever have work that falls into their scope we will definitely do business with them again. Thank you Monarch Plumbing and Jack!

Jesus was very responsive and communicated well with me. He arrived right on time and worked with…read moreme to understand the problem and propose a solution that fit with what I needed. I will be looking to work with him again in the future on our other plumbing needs. Thank you!!!

Jesus is very reliable and literally came within 30 minutes of me calling him, he gave me…read more understanding of what was wrong and what needed to be fixed and was able to fix it along with other problems that I mentioned I was having one being my garbage disposal and the other being a leak. Also, the prices were cheaper than the other quotes that I have received in the past. I would highly recommend him and definitely wI'll use him in the future.

BK, Khan and his team is super nice. They helped me before…read more Today, they help to unclog my kitchen sink, long story. The drain to the pipe. They are very professional and very fast. Efficient and nice. Highly recommended them.

STOP! Don't look any further. If you need a plumber Khan is 1,000% your guy! I'm so blessed to call…read morehim "MY" plumber. There has NEVER been a time when I called him for something urgent that he hasn't found time to help me. His work is PERFECT and he's one of the most honest tradesmen I know. So thankful for Khan and his team. I've used him for a decade and wouldn't think of trying anyone else. THANK YOU Khan for bailing me out today. You're such a blessing to the Tri-City community.