Just completed a whole house drain replacement. Crew was punctual and professional. Not only did they address all of our original issues, they also fixed some extra problems they ran into along the way (routing piping etc). They checked in with us if the extra work was going to be materially different from the original scope (utility pipe slightly visible through a wall, for example). They also installed two skirted Toto toilets for us. These can be a little tricky to install but they handled it well. Reasonable pricing as well. Would definitely hire them again for our next plumbing job. read more

Luis and his men came to finish a bathroom job that a contractor had messed up. It's hard to find plumbers to do these sort of fix jobs. They installed a grey water three way actuator, and a clawfoot tub and pedestal sink. As well as having to do some exterior pipe work. Luis was lovely, very calm and collaborative. A fantastic change- we had been so stressed with previous workmen. He was very methodical, I appreciated him taking the time to do things properly, and give me options for how to fix previous mistakes from the other plumber. They were very honest and reasonably priced I thoroughly recommend them. read more

Excalibur Rooter and Plumbing - Clawfoot tub - Plumbing Near Me - Hayward, California

Felix and his team at Excalibur were great to work with. When I had an issue with plumbing, he was able to come within an hour of when I called on a weekend. He inspected my issue and gave me some feedback and gave me a fair price. He was great at explaining the steps and process that he was going to take to make the repairs. His crew came in immediately, and got the work done quickly too. He rerouted all the pipes in my home and afterwards everything was completed seamlessly. Felix and the crew at Excalibur were honest and hardworking. Their work on my home plumbing was great! His number is saved for future projects and. Or repairs. Highly recommend him and Excalibur plumbing! read more

Luis and his team are wonderful! They fixed a couple of problems at our old house for the landlord, quickly and professionally. When a problem came up in my new home I made the mistake of calling someone else, they suggested replacing the lower lateral and wanted almost 3 figures for it. After i stopoed crying I said "Nope, not doing it!" I called Luis, he came over to assess the situation, came up with a solution to replace the entire PSL at a very reasonable price! The crew was great! They explained everything that was happening, dealt with the city and the utility company, and got the job done! If you need something done right, call them read more

Luis and his team came to my house for a minor leak (which he diagnosed promptly!) I trusted his knowledge and work so when I had a bigger project in mind he was an immediate go-to. Luis and his team were outstanding in the waterless tank heater install, relocation of washer/dryer, and future-proofed our pipes. Highly recommend!!! read more

Luis and his team were excellent! They replaced the pipes in my home. Luis went above and beyond. He was efficient, explained pricing and kept his word on the timing. He was always available when I had a question. I will be calling Excalibur for all my future plumbing needs. read more

Great service, super responsive and came next day on a weekend to fix a leaky toilet. Would highly recommend Luis.

These guys did an amazing job installing a custom drain for my utility sink and hot and cold water supply for my washer. Will reach out again for other plumbing jobs. read more

I was recommended Excalibur by a friend, would had just had his galvanized changed out to copper. He told me the price, and how with the team of plumbers and drywall guys, they did the job in three days. I was impressed, called, thought the price was fair, and had them go ahead with similar work. Wow! Just three days to change the pipes and put the walls back. They needed to go into a downstairs neighbors apartment, to unscramble some of the pipes in my old building. In and out, and good work. I will call them when the next apartments become vacant and need similar work. I'm very satisfied. read more

Luis and his team are very responsive, knowledgeable, and stands behind work. Their quality and price impresses me and I will be a returning customer for all my plumbing needs. read more

Luis is the BEST! Great communication, excellent work with fair pricing . He replaced a sewer lateral line to the street in Hayward and pulled on the permits and job was on time and on budget. read more

I had a faucet leak and Felix from Excalibur came out quickly to provide a quote and worked with my busy schedule to fix the issue the next day. He did a great job, was efficient, clear on pricing and timing, and provided a fair price. I am so relieved he was able to resolve my problem quickly! Thank you Felix, I would definitely call Excalibur for any plumbing issue I have in the future! read more

Reasonable rate, work well done and quick. Provide various reasonable alternative solutions. Luis and his crew is very professional.

I've been stressing trying to find a good reliable plumber. Long story short, my go to plumber who I usually hire to do minor things said my sewer lateral may be broken or cracked because they had to unclog the clean out and their drain snake got stuck. They recommend me find another plumber to get it fixed asap since he does not do sewer replacements. My plumber gave me a company name/info he knows that could do it and I was a bit relieved but... Unfortunately the recommended business has poor communication and I felt left in the dark. I was losing hope until I reached out to Luis at Excalibur. This is also why you should always get multiple quotes. There was some minor yelp communication hiccup but Luis was able to follow up with an appointment. Luis even communicated with me after hours! Communication is key with a lot of business and if they have that, it is 5 stars in my book. After scheduling an appointment for an estimate, Felix came out and ran a camera down the clean out. They found three areas that needed repair and my heart sank! The other businesses I reached out to didn't even bother to schedule an appointment around the time I am available so we can talk about options and what we should do. I reached out to Luis after Felix did the inspection and Luis sent me the proposal the next day highlighting what needs to be done and the cost. I paid what was quoted as well. They are very honest about the options and they also will take care of the permits with the city so you don't have to worry about anything else. I asked if they could start the project on a certain day which they were very accommodating. Felix came back out a week later to mark the lines and let me know their plans. The communication is amazing! The day of the project, Luis and his team started around 8AM and they completed by 5PM. The city inspector came out to do the inspection before they completed the job. Once everything was inspected, they finished off by pouring the concrete. The current clean out I had is no longer usable and they installed a new clean out at near the bathroom. They noted that I wouldn't really need to worry about any more clogs because the entire sewer line is replaced. Which is honestly amazing. I do recommend someone being home when they do the projects. Only downside is that you cannot use any "plumbing" while they work on the sewer like faucet, toilet, shower, etc... They needed access to some electrical and access to areas that are fenced/gated off. If I have big plumbing jobs in the future, I would definitely use Excalibur again. Quick responses and very competitive pricing. read more

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Quick and professional. I would hire him again. Good communication. Did everything we wanted and expected

Very professional services! I called and on the same day services were provided with attentively demeanor and made sure everything was just as everything was before. No complaints and all of thier praises, thanks again Felix & Co. !!! read more

I made the rookie mistake of putting too many orange peels in the garbage disposal and it clogged the drains. I did what I could but it would require professional tools to snake the entire drain line. Luis came the same day and fixed it. The clear out plug was seized and Luis removed and replaced it on a separate occasion.. a Sunday. Luis was upfront about the cost quote changing because the clear out was seized. He also taught me that the reason why is because of mixing metals... copper and galvanized steel. Highly recommended. Will call him again if I need plumbing services. read more

My tankless water heater died abruptly on Christmas Eve. I had a house full of out-of-town guests so was especially anxious to have this repaired quickly. Felix from Excalibur contacted me through Yelp's request service, and he came to my house right away and was able to locate and replace my ancient water heater with its modern equivalent that same day. The piping configuration had changed, and he needed to re-work this, but this was done beautifully. He explained the work needed and was very professional. The price, I believe, was fair. This was my small Christmas miracle. I cannot recommend Felix and his crew at Excalibur more highly. Thank you, Felix, Luis, and your whole crew! read more

Excalibur Rooter and Plumbing - New tankless gas water heater with new connections. - Plumbing Near Me - Hayward, California

Reliable, highly efficient, communicative and great value for your money. I was under a time constraint to complete a bathroom tile project which included the installation of new plumbing fixtures before and after the tiling. Felix went the extra mile to accommodate me on my tight schedule, even coming on a holiday to install the trim. He was a genuine lifesaver. This is a newer company but backed up with many years of experience. Felix worked for his uncle's plumbing business for 18 years before beginning this business with his partner, Luis. When you have the pleasure of working with someone like Felix who is a gentleman, pleasant and happy person and a stand up guy, you know that you have your plumber who you can return to for excellent service again and again. read more

Service requested - They Responded very quickly. When I requested a quote, they showed up in about 30 minutes to diagnose the problem. They came back the next day and attempted to performed the repair. Quality - They installed a new sewer pump, but did not fully clear the sewer line. Two days later the sewer was backing up to the house. They were responsive and came back out the day that I called with the problem. They cleared the line again and so far the sewer system seems to be working fine. Value - They are very expensive. They charged $3300 dollars to replace the pump and initially clear the sewer line. The pump costed $1300, so they charged $2000 for about 6 man-hours of work. Two days later, when the sewer backed up again,They were responsive and came back out on the day that I called about the problem. However, they did charge an additional $250. read more

Luis was very punctual and did a great job..Would highly recommend them..They did a thorough job

Luis provided great customer services including prompt reply, his punctuality, and explanation of the project. Great job on the installation of kitchen faucet and hydro jetting of first floor drain cleaning. Highly recommend. read more

when I tell you that these guys is the greatest they re-piped my whole house when I tell you, they did an excellent job I would recommend this company to anyone I would never go through another plumber other than them they are the greatest and reasonable they did beyond and above what I expected. If I was to grade them, they would get a double A. I had to go out on my own pocket to get re-piping.I have American Home Shield they do not cover the cost for this, so I had to pay out of my pocket, but it was worth it.I pray that they be successful in their business, because they are very honest people Ps.Sharon Todd read more

Excalibur Rooter and Plumbing - Plumbing Near Me - Hayward, California

Luis was wonderful to work with -- I would give over five stars if possible, as great plumbers are hard to find. We wanted a hydro jet cleaning of older sub-slab plumbing. Luis was able to come on site within a few days (as this wasn't an emergency). Not only was he exceptionally clear and communicative, he was also professional and thoughtful. He did the work at a very reasonable cost. Our home was undergoing a remodel, and Luis suggested moving our water lines out from under the slab. It was a great idea and he was able to work with my contractor's schedule and perform excellent work at very fair costs. I feel lucky to have found such a professional and fair plumber -- he's on my speed dial for any future issues. Thank you Luis and Umberto! read more

Shower at my friend's place wouldn't shut off so I did a quick search for plumbers in the area and was introduced to several reputable businesses but decided to go with Luis and his company! He promptly answered estimates and it was a replacement of the cartridge (which I had no tools to do it myself anyways), and he went to go buy a replacement. Came back and good as new. His price was reasonable as it was comparable to other places that gave me estimates as well. He was professional and kind and we both had a workout since the shower was on the 3rd floor and the water shut off valve was on the first. Would recommend him and his business. read more

We are beyond HAPPY FELIX came to the rescue. He handled everything and even showed up on how to maintain our new faucets. We are happy he fixed the problem ASAP and always with so much professionalism and a smile. Gracias Felix. read more

Luis came by to give me an estimate replacing a sewer, suggest to do a trench less one. Price is reasonable and work is so efficient took half a day to replacing an 80 ft sewer line. Follow up the next couple of day to get a final city inspection. Passed inspection then received my Compliance Certificate for private sewer lateral a week later. Thank you Luis and crew to do such a wonderful job! read more

Excellent job done by Luis and his crew. We had a whole house repiping. They worked fast, finished the job by 4:00 pm. They were respectful of the property, protecting the floors and leaving everything clean. Strongly recommend Excalibur for all your plumbing needs! read more

I noticed my pilot light went out late in the evening and I was unable to re-light it. I called several plumbing companies and they were not able to come until two days after or they never returned my call after leaving voicemails. I called Luis he answered promptly and he was able to come out to my home the next day at 7:00AM. Unfortunately the water heater was near the end of its service life and even if parts were replaced the water heater would likely fail again within a couple of months. Luis was informative and gave us two options that we could go down and let us make the decision. No pressure at all from Luis and we decided to replace the water heater. The installation of the new water heater and removal of the old water heater was smooth, fast and clean. I really appreciate the swift and professional work they performed. I highly recommend Luis if you want a professional install! read more

Excalibur Rooter and Plumbing - New water heater - Plumbing Near Me - Hayward, California

Excalibur was responsive, quick, and communicative. They were able to come by the next day, right in the time window they provided, and got the job done! Very courteous and pleasant plumber! Definitely will call again for my next plumbing issue. Thank you! read more

I would definitely hire Luis and team again. I had a job that involved a sewer clean out, that I thought was a sewer vent :) I called them to get them moved somewhere else and he informed me what it was and knew the best course of action. He seemed to know all the relevant building codes for Castro Valley and more, and made recommendations to remedy my situation that minimized future risk if I were to put my house on market in the future. He thinks ahead and even wanted to make sure the sewer pipe was in good condition before I went ahead and spent money on this job. He ran his camera scope to check the pipes and didn't try to make a dime off of it because he wanted to check everything before making the best recommendation. This is a rare behavior! Someone who actually wants you to get the best work possible with the most value. Him and his team are super efficient, effective, prompt, courteous, and have great customer service. Luis and team are true professionals. I highly recommend this company!! read more

Another great service response by Excalibur! Contacted Excalibur at about 3pm on a Saturday due a kitchen sink drain line leak. Found a hole in the bottom of the old drain pipe. Excalibur was at the house at 5:20pm and made quick work replacing the worn section and the P-trap that was very close to also failing. Highly recommend! read more

Excalibur Rooter and Plumbing - Plumbing Near Me - Hayward, California

Luis was quick and knowledgeable. He and his staff are polite and explain to us clearly what happened to our bathroom backflow issue.

Luis and his team are very professional and extremely hard working. They did the plumbing re-routing for our house and worked diligently to do a good job in a timely manner. We've been very pleased that we haven't encountered plumbing issues after. We were also pleased with their patch and texture work once their plumbing work was finished. Luis even kindly agreed to come back to put a big bathroom mirror back up for us, once we get the painting to the bathroom done. I highly recommend Luis and Excalibur. read more

They didn't show up for the confirmed appointment time and couldn't even do the decency of letting me know. If this is how they treat you when trying to get your business, I can't imagine how bad it would be once you give them your money. read more

We had Excalibur do a complete repiping job on our home in Alameda. They filed for the permits and got to work within a few days to do the work. They showed up on time with a good sized crew and worked though to the evening. All of the major work was completed in that first phase and it was done professionally and efficiently. They will return in a few days, after some other work is complete, to do the finishing touches. Their communication has been excellent and we've been nothing but impressed with their work. read more

Excellent, excellent, excellent. Finally, a plumbing company you can count on. Very professional, safe and timely. Completed a total renovation with a tankless installation. read more

Excalibur Rooter and Plumbing - Bathtub replacement. - Plumbing Near Me - Hayward, California

My water main was leaking 20000 gal of water a month, it was a real nightmare situation. Two leak finder companies (both ridiculously expensive and useless) failed to identify the location of the leak. In the end I hired Excalibur to replace the line, and they brought an army of people to do it as fast as possible. They did 60 feet of 1.25" soldered copper piping, plus excavation in rocky clay soil and backfilling in about 6 hours. It was extremely impressive and I've had no issues with the job over the last 11 months. They have excellent plumbers and laborers on staff and the prices are quite reasonable. read more

they replaced the cartridge on my bathtub faicet. they responded quickly and arrived on time. Their price is reasonable. i was satisfied with the quality of their work. read more

Luis was extremely prompt throughout our communication. He completed the job which involved moving over the water outlet from one wall to another cleanly and professionally! In addition, he helped fix some other problems that we asked him to help with. He was very reasonable with his charges and was willing to answer all our questions when on the job! I would not hesitate to have him over for any future plumbing needs! read more