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    Star Rooter & Plumbing

    4.5 (399 reviews)
    Open Open 24 hours

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    Response time

    40 minutes

    Response rate

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    New copper pipe branches for garage sink and clothes washer
    Raniel C.

    Updated: couldn't be happier with Roy and the entire Star Rooter team! Hired them again for a bigger job to replace the main water line, as well as repipe all the water lines as well as drains for the entire house. For such a large job, they knocked everything out in 3 days! The entire team was professional, cleaned up after themselves, and very respectful. Roy was honest and straight forward, easy to work with, gave many updates, and was always quick to respond to all texts and calls. They even took care of the entire City permit process. I knew I was in good hands, when the City inspector came by and already knew Roy, and had no concerns since Star Rooter is well known to do great work all across the City. As far as pricing, I had a number of plumbers come by for get quotes, and Star Rooter's price was very fair and reasonable! Star Rooter absolutely provides great value at an affordable price. Would highly recommend to anyone looking for an honest plumber, no matter how small or big the job is. Thank you again!!

    Old pipes next to new ABS pipes.
    Emma S.

    We had Alex from Star Rooter & Plumbing come out and give us a free estimate. He and his team are the ONLY ones that had someone go all the way into the crawlspace and inspect the drain and pipes completely. And that was the FREE estimate. (We've had a few other companies out and most didn't even peek into the crawlspace.) He also offered to send a camera down our clay pipe for free to assess any damage from our house all the way to the street. The inspection for our estimate was very thorough and included all of the issues I brought to his attention. Alex was patient and listened as I described the issues in my laymen's terms. And was able to educate and suggest respectfully and in a way I understood. He gave us wonderful advice for our older home, wasn't pushy about his plan but truly listened to our needs and hopes. The estimate was reasonable and fully encompassed our multifaceted project. He and the team helped reroute our dishwasher shut off valve, and was very careful with our cabinets and placed it with minimal upset to the cabinet's function. The team replaced the entire cast iron drain from the kitchen to the bathrooms with new ABS pipe. And the team was able to adjust and fix the "stack" in the garage that fed and drained the washing machine and garage sink. They were kind enough to help me install a new sink and faucet so my garage set up is much more functional and looks amazing! I highly recommend Star Rooter and Plumbing. And am so grateful for their expertise and attention to my home. Alex- you and your team have helped us immensely. Thank you!

    Josh and his team came out and lifted up our new sod to replace the corroded service line. Cleaned everything up afterward!
    Teresa C.

    If I could give Josh and his team six stars, I would! I noticed pretty late at night that there was a leaky hot water hookup in our new house. I called in the evening and talked to an actual human right away, and Josh came out the next morning. Turns out the pipes were corroded through the service line. They gave us a really reasonable quote to replace (no hard sell, left the decision up to us). Came out that week and replaced the entire line with a two-person crew in a matter of hours. They even lifted up the sod of my lawn to dig the trench and put it back in place afterward, then washed the sidewalks and entryway so it wasn't all muddy for us. It was one of the best home repair experiences I've had. 100% recommend you give this business a call!

    Had to cut through my turf.. But these guys cleaned it up nicely..

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    FEDERICO R.

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    FEDERICO R.

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    3 months ago

    Josh came out super quick to inspect a sudden kitchen disaster. Fast and friendly service, and I will hire them again 100%. Thank you!

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    FEDERICO R.

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    5 months ago

    Alex and team were friendly, prompt, and informative. They quickly helped us with our drain emergency... on Christmas Eve! Thanks guys!!!

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    5 months ago

    They were on time. Did excellent quick work and quickly cleared the kitchen drain. I found them to be very trustworthy.

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    1 year ago

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    5 months ago

    Josh arrived right on time did our free inspection & diagnostic work to sort out our issue.

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    Ask the Community - Star Rooter & Plumbing

    I called their phone numbers and was directed to direct /tv? How does anyone get in touch with this business?

    Hello, I'm sorry that happen to you but the number that is on our website is our main number, I just made a test call and it went straight to our office. I apologize for… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Star Rooter & Plumbing

    Needed a lateral sewer line replaced, Fred and his team finished the job quickly as I was on a time crunch.

    Mentioned in 53 reviews

    Read more highlights

    Plumbing Guys - 6" main sewer tie in and cleanout installation

    Plumbing Guys

    (93 reviews)

    We recently had the pleasure of working with Jovani from Plumbing Guys. There was a little…read moremiscommunication about his arrival time, but once he came, he was very professional and listened to all of our concerns. We had Jovani work on three separate issues during his visit: clearing the kitchen sink drain, which was not draining properly, he then replaced and disposed of an upstairs toilet, and finally replaced the cartridge from a dripping bathtub faucet. Jovani made sure we were satisfied with his work as he addressed each issue along the way. He completed the job in a timely manner and cleaned up after himself. I would use Plumbing Guys for future plumbing needs.

    A tech did come out and take a look not long after I was told one would come out to assess my…read moreissue. That's where the good part ends. I was quoted much higher than necessary for the work needed. I was told to snake my drain would be close to $400 and I didn't have a clean out drain needed one installed. Cost would be $1800. I said no thank you to both services and the tech left. (I later found the clean out under the house where the tech looked and said one wasn't there) Was here less than 5 minutes. Weeks later I had a text sent to me from a random phone number with a link to an invoice demanding payment for services never rendered. With the amount of scam texts people receive I ignored the text message. Fast forward to a months later I get an angry phone call demanding payment. After I explained service was never rendered from whoever the person was from this company who was adamant that they performed a service, I tried to explain nothing was done. That person then angrily said never call us again. I said no problem, I wouldn't do business with anyone who operates in this manner. Couldn't finish my statement though cause the guy hung up on me. I WOULD NEVER DO BUSINESS WITH ANYONE WHO TREATS POTENTIAL CUSTOMERS SO HORRIBLY! I've worked in hospitality for years, and this goes against every principle of good customer service. I hope you see this review owner of this company and address this issue. Word of mouth is everything in this business. And treating customers even those who opted out of potential services with respect is paramount in maintaining a good reputation. Do better guys.

    Water Heaters Masters

    Water Heaters Masters

    (835 reviews)

    I am still in the research process for this project, but I can say how impressed I am with Water…read moreHeaters Masters. They responded to my request so fast I thought it was a bot, but it wasn't. A real person called and left a message. I called back to explain what I was interested in and he scheduled an appointment for that day (I think). I was assured that I'd be called or texted when the technician was on his way. I expected to have to wait the full 2-hour window I was given, but no! I was called about 5 minutes before the window started to see if I was still available. The technician arrived exactly on time, right at the start of the window! After a short explanation of my needs he just said "OK, let's take a look at the space and talk about it." He explained every step of what they'd do to install a tankless water heater, he looked at the whole area to check for pipes, electrical access, spacing inside and out for a condensation line - making feel very comfortable that it would be planned before the installation to avoid last minute issues. A big plus, he told me he'd be part of the installation team. He also told me I should go ahead and get another few quotes. I think these guys are confident they're giving the prices in the sweet spot of costs. Then we spent time just talking about landscaping and plants! I'm not in a hurry to start this project, it's on my list of improvements and I'm just starting to investigate. However, I'm extremely impressed with the service given at this stage, the thorough approach in explaining, and the honestly. I will get another quote, but the next one has a high bar to cross; not only the service, but Water Heaters Masters quote was WELL below the only other quote I had gotten so far. I have a very good feeling about WHM. I'll come back to let you know more when I've finished the whole project.

    After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

    Water Heater Doctor

    Water Heater Doctor

    (27 reviews)

    After being away from my Bay Area home for a while, I came back, and the water was cold. Not…read morepleasant at all! I called Water Heater Doctor based on a rec from a friend and I am so glad I did. It was easy to get an appointment that fit around my schedule, and the scheduler was so nice and understanding. Pete came by and knew exactly how to fix my water heater. It is clear Pete has A+ plumbing knowledge and I highly recommend anyone ask for him when they are in need of a repair. I also appreciated Pete was on time and gave me a call 10 minutes prior to arrival to let me know he was coming. Upon inspection of the issue, Pete provided me with a reasonable quote, along with a step-by-step explanation of what would happen next so that the repair could take place. You know I said YES to it all since I needed my hot water back. Pete was definitely the doctor my water heater needed.

    Great experience with the Water Heater Doctor. I believe I talked to Jason and/or Cody. Very…read moreprofessional, informative, responsive, with clear upfront competitive pricing. There was a bit of uncertainty with our situation since the leaking from our water heater had started to cause the wood beneath it to deteriorate. It was probably hard for them to quote us for that part because I guess it's not a typical situation. The repair estimate for the wood repair was hard for us to swallow so they worked with us to bring it down if we supplied the materials. The plumber they sent out went above and beyond to address the wood situation on a budget. I got a ton of quotes and talked to a bunch of outfit, including the plumber I used for my last job. After everything, I'd say that for a straight up water heater repair, these guys are my top choice. Very happy with my experience.

    Star Rooter & Plumbing - plumbing - Updated May 2026

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