I found Josh through my Contractor to do my waterline and sewer line replacement. He also ended up doing my water heater replacement. Josh is very easy to work with and is very prompt in communicating. He will let you know the status of your project and keeps you in the loop. I also found him very approachable to talk to and he takes the time to explain everything he's doing. I totally recommend him and his services at Star Rooter. read more

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I have known Josh for years. Once he was kneeling in front of my elder landlord where I thought they were related, but I suppose it was just out of a deep bond of respect. He was so saddened to hear landlord passed away. On a professional note, Josh came to look at my tub within hours after I called him! He was able to assess the old valve witbin 10-minutes after I already tried Max Drano twice and bought an Amazon auger to no avail. Lastly, our house agent's plumber had wanted to charge $250 to come out and unblock what I thought was backing up our new tub. Good thing I still had Josh's number from old house and great friendship! Recommended him to my local friends and will continue to do so! read more

Josh and his crew did an excellent job replacing about 50 feet of our sewer lateral. They arrived on time, completed the entire project in one day, and did a great job restoring everything that needed to be opened up, including the street and concrete. Their pricing was very competitive, and they handled the permits and coordination for the project, which made the whole process much easier for us. The entire crew was professional, respectful, and easy to work with. A special thank you to Josh -- he is a super awesome guy to work with. He was responsive, communicated clearly, followed up throughout the project, and made sure everything was taken care of from start to finish. We're very happy with the work and would definitely recommend Star Rooter & Plumbing. Huge thanks again to Josh and his crew! read more

Star Rooter was excellent to work with. I contacted them via Yelp at 11pm on a Saturday night regarding a p trap in our kitchen that needed replacement and I received a quote and availability within 10 minutes. They were reasonably priced and able to come first thing Sunday morning. I booked an appointment online before going to bed. Josh from Star Rooter texted me when he was on his way in the morning and called me when he arrived with his apprentice. They were both knowledgeable and professional. The replaced our corroded p trap efficiently with a PVC replacement and explained why that is better option going forward. I appreciated the fact that Josh cleaned up after they finished the repair. I was impressed with the response time, communication, professionalism and efficiency of Josh and the rest of the Star Rooter team. read more

I highly recommend this company for all your plumbing needs. We worked with Roy H. What an incredibly professional young man. Very competent in what he spoke about and the job that he did. He did not try to push any extra sales at us was very efficient and quick. We ended up having to need more work done where the ground needed dug up. He offered to come out at any time while we were waiting for that job to be done to do any repairs that came along any leaks that came up for free. He always answered every text message and phone call and never left us hanging. They just completed the job where they had to dig up concrete and relay some pipes and fittings. The job was done very professionally. The crew was very polite and kept the worksite clean. They left our yard the way it was when they got there. We could not have asked for a better experience during this unfortunate plumbing problem. read more

I want to thank Alex from Star Rooter and Plumbing. Here is the scene. Its mother's Day around 10 a.m. and I get the idea of trying to fix a leaky fixture on my washing machine. I get the old fixture off and realize that I'm overmatched with putting the new fixture in place. The water to the entire house has to remain off until this is fixed. I call Star Rooter and I vwas given a 3 hour window. Alex showed up on the earlier side of 3 hour window and was able replace my old worn out pipe, install the new fixture in less then 30 minutes. He took time to make sure things looked as clean as possible upon completing the job. I would highly recommend to anyone looking for a professional plumber. read more

Star Rooter & Plumbing - Photo of stripped pipe - Plumbing Near Me - Hayward, California

Updated: couldn't be happier with Roy and the entire Star Rooter team! Hired them again for a bigger job to replace the main water line, as well as repipe all the water lines as well as drains for the entire house. For such a large job, they knocked everything out in 3 days! The entire team was professional, cleaned up after themselves, and very respectful. Roy was honest and straight forward, easy to work with, gave many updates, and was always quick to respond to all texts and calls. They even took care of the entire City permit process. I knew I was in good hands, when the City inspector came by and already knew Roy, and had no concerns since Star Rooter is well known to do great work all across the City. As far as pricing, I had a number of plumbers come by for get quotes, and Star Rooter's price was very fair and reasonable! Star Rooter absolutely provides great value at an affordable price. Would highly recommend to anyone looking for an honest plumber, no matter how small or big the job is. Thank you again!! read more

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Let's be honest -- no one wants to call a plumber. It usually means something has already gone very wrong... and that was definitely the case for me. I had a nasty clog backing things up and what turned out to be a small leak in one of my pipes. After a mild panic session, I called Star Rooter in Hayward. From the start, they were friendly and easy to talk to, which honestly helped calm me down. They came out, assessed everything, and let me know my line needed to be snaked. They explained what they were doing, didn't make me feel clueless, and got straight to work. The clog was cleared, and they were also able to fix the leak in my pipes the same visit. Huge relief. Now, plumbing work is not cheap -- and nobody is excited to pay for it -- but they got the job done efficiently and professionally. I'd rather pay once and have it handled correctly than deal with repeat issues. They mentioned there's a 10% discount if you say you found them on Yelp. I'm not 100% sure if it was applied to my final bill, but it's worth asking about when you call. Overall, solid experience. Friendly crew, quick response, and they fixed the problem without dragging things out. If you're in Hayward and dealing with plumbing drama, Star Rooter got it done for me. read more

As someone who was very apprehensive about finding an honest plumber to do the sewer Lateral certification in Oakland, I was relieved to see the reviews at Star Rooter. I engaged them without hesitation and my faith was repaid by an incredible job, on time, and on budget, before escrow, surprising everybody on the escrow team! The tenant who I was selling the house to was so happy with their job that they hire them to replace all their plumbing after this job! Star Rooter has my trust--which is a very rare thing indeed. read more

We called this company as they had done a sewer line replacement for our neighbors. We were in need of replacing ours from the existing clean out to the city main. They scheduled the bid and provided us a price quickly and below all other bids we received. Once approved they quickly got to work on permits and did our replacement yesterday. They did a great job and we're still amazed all of this is accomplished in one day. When done, the area around the work looks great and left no mess behind. Thanks for the great job. We absolutely recommend using Star Rooter and Plumbing. read more

Five gold stars to Josh and his crew... not only for their professionalism, but also their friendly attitudes....truly amazing ... They dug 10ft trench with excavator access up the golf cart path bc roots had broken my connection toCCCSD main line ...put in new connecting pipes along with a clean out trap, and all in one day. Clean up was stunning... grass perked right back up along with all the plantings and pathways Star estimate was lower than two other bids and work guaranteed for 5 years Cheers to Josh his crew and Star Rooter and Plumbing Evelyn RHCC read more

We had Alex from Star Rooter & Plumbing come out and give us a free estimate. He and his team are the ONLY ones that had someone go all the way into the crawlspace and inspect the drain and pipes completely. And that was the FREE estimate. (We've had a few other companies out and most didn't even peek into the crawlspace.) He also offered to send a camera down our clay pipe for free to assess any damage from our house all the way to the street. The inspection for our estimate was very thorough and included all of the issues I brought to his attention. Alex was patient and listened as I described the issues in my laymen's terms. And was able to educate and suggest respectfully and in a way I understood. He gave us wonderful advice for our older home, wasn't pushy about his plan but truly listened to our needs and hopes. The estimate was reasonable and fully encompassed our multifaceted project. He and the team helped reroute our dishwasher shut off valve, and was very careful with our cabinets and placed it with minimal upset to the cabinet's function. The team replaced the entire cast iron drain from the kitchen to the bathrooms with new ABS pipe. And the team was able to adjust and fix the "stack" in the garage that fed and drained the washing machine and garage sink. They were kind enough to help me install a new sink and faucet so my garage set up is much more functional and looks amazing! I highly recommend Star Rooter and Plumbing. And am so grateful for their expertise and attention to my home. Alex- you and your team have helped us immensely. Thank you! read more

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I can't say enough GREAT things about this company! Estimate was way lower than another plumbing company. Replaced all new plumbing and copper under the house, all the way to the meter. Team of guys worked so hard, got the job done in less than two days. Cleaned up after themselves. Polite, answered questions, etc HIGHLY RECOMMEND STAR ROOTER AND PLUMBING read more

They came out quickly to give us a free estimate. I called 2 other plumbers. One didn't give me a quote. They wanted me to call after I got other quotes!! The other company promised to email me a quote and I never received it. I think Star provided us a fair quote. They replaced all the drain pipes under our house. They completed the work in one day. We are very happy with their work and clean up. read more

If I could give Josh and his team six stars, I would! I noticed pretty late at night that there was a leaky hot water hookup in our new house. I called in the evening and talked to an actual human right away, and Josh came out the next morning. Turns out the pipes were corroded through the service line. They gave us a really reasonable quote to replace (no hard sell, left the decision up to us). Came out that week and replaced the entire line with a two-person crew in a matter of hours. They even lifted up the sod of my lawn to dig the trench and put it back in place afterward, then washed the sidewalks and entryway so it wasn't all muddy for us. It was one of the best home repair experiences I've had. 100% recommend you give this business a call! read more

Star Rooter & Plumbing - Josh and his team came out and lifted up our new sod to replace the corroded service line. Cleaned everything up afterward! - Plumbing Near Me - Hayward, California

These guys were ... super helpful and friendly on time and quick! Had a main water line break, and these came out quick quoted and back first thing next day.. Had a quote from another company which was almost 4 time more expensive!!! I wouldn't call anyone else! Don't waste your time calling around just call these guys. Best service best price.. read more

Star Rooter & Plumbing - Had to cut through my turf.. But these guys cleaned it up nicely.. - Plumbing Near Me - Hayward, California

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It was past 10pm and they responded within 10 minutes with a fair price. Guillermo came out next day morning on time, efficient and was pleasant to work with. Fixed my clogged kitchen sink and I now I have a go to plumber. read more

Josh came out super quick to inspect a sudden kitchen disaster. Fast and friendly service, and I will hire them again 100%. Thank you!

I used Star Rooter for a re-pipe and tankless water heater after my neighbor referred me. They were affordable and communication was good. They did the entire job in one day. Six people came and they finished by 4pm. It was like a plumbing tornado, in a good way. They were neat and tidy as far as cleaning up. The guy who came the next day to repair the wall did an ace job on my plaster. Would recommend this company for this kind of job. read more

I called Fred and asked if I can have someone come over asap, next I see that Josh is at my house ready to go within 30 min of contacting Fred, thank you guys for being so efficient and for fixing my terrible clogged up kitchen sink, you guys are local and will be my go to plumbers, thank you sooo much read more

Josh and crew installed a gas line to an existing fireplace. They were efficient and worked with the inspectors to have everything up to code. When they left you wouldn't have known they did any work, it was all smoothed over. Highly recommend. read more

Alex and team did a great job replacing our sewer lines under the house and to the street! The video system to check out the inside of the pipes was newer and better than any other company that I had come out, and they saw things the others missed. The trench-less system was also great and saved us from having to re-landscape the yard. They showed up and finished exactly on schedule and cleaned up very well. The entire team was very courteous. They had the lowest quote by far, but Alex was so competent I would have paid a bit more to use them. I highly recommend this company! read more

Fix my clogged kitchen sink, Quick fix and very professional. Recommended! Thanks ROY! read more

Alex and team were friendly, prompt, and informative. They quickly helped us with our drain emergency... on Christmas Eve! Thanks guys!!!

They were on time. Did excellent quick work and quickly cleared the kitchen drain. I found them to be very trustworthy.

They fixed my problem successfully Courteous Successful Arrived on time as promised read more

They were amazing! I had a clogged washing machine drain. I already tried snaking it twice with no luck. I found Star on Yelp, they responded right away, and came over within 30 minutes on a Saturday night. They unclogged it, tested it, and put my washing machine back in place. They gave me a free estimate, and the total cost was less than what some places were charging just to come out and look at it. I highly recommend them. read more

Great job by Alex and his team! He immediately came out same night for emergency flooding. Used the correct tools to identify the problem with the sewer pipe. He showed me the exact video and told me different scenarios on how to repair. Fixed the issue with the draining pipes immediately (same exact night); replaced the pipe out to the street within a week. Great job! read more

Star Rooter & Plumbing - Alex fixed the drainage issue same night it occurred; dug up the least amount of yard possible (greatly appreciated). - Plumbing Near Me - Hayward, California

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Updated: Fred Ramos the owner called me with regards to Roy's ridiculous quote for repairs of my sewer in the amount of $22,000. Fred informed me this was not the way his company treats customers. He personally came to my home and assessed what his opinion is causing sewer problems. I appreciate his time and following up making it right. I will consider working with him in the future. read more

Hello! My bedroom toliet was broken. I called Josh Thursday morning and he came Thursday late afternoon and gave me a complimentary quote. Then he came back today. He picked up the toliet we needed, installed and removed the old one. He is friendly, smart and a gracious person. I highly recommend him. Kathy read more

Josh came out for an estimate. He was thorough, explained what was wrong & gave me a reasonable quote. Several days later Josh & his crew came back & replaced all the drain lines under the house. All done in one day. read more

Josh arrived right on time did our free inspection & diagnostic work to sort out our issue.

I just brought my mother home from the hospital after having a stroke. All of a sudden, the water pipe in the kitchen broke and went everywhere. Star plumbing was the first place I called and they back to me within 20 minutes. Josh let me know be there in an hour and within 20 minutes he was here. After an inspection, he gave me two options, My pipe had broke from corrosion. A few pipes were corroded. He got my water running that day in only a couple hours and then he came back the next day, which was not planned and started the job and came back Wednesday and finished the job. Josh and his team were awesome. I would definitely recommend them. They had to dig up my front yard to replace the copper piping, and I have to say when they were finished you wouldn't even know that my front yard had been dug up. Peggy Arnold read more

We needed our sewer line replaced, and our property management company recommended Star Rooter and we are SO glad he did! Freddy Jr supervised the work and he and his team are simply amazing. The work was done well and in one day. Freddy's communication was clear and he kept me updated on the job progress. Freddy was also very kind to answer all my questions about my job and he even shared why his team did certain things, which clearly showed the company's expertise. His team was super careful with our property, taking care to reset a patch of lawn. One big advantage of Star Rooter is their ongoing and strong relationship with Oro Loma, which is necessary since they rely on permits while the work is being done. Highly recommend Star Rooter & Plumbing...and Freddy Jr! read more

Alex and his team at Star Plumbing did an outstanding job removing all the old cast iron piping throughout our entire house and replacing it with ABS. He did an amazing job explaining the situation, what needed to be done, and why. This gave us complete confidence in the process .He was extremely prompt, arriving exactly when he said he would. The work was thorough, professionally executed, and he made sure to completely clean up afterwards. What really stood out was his follow-up--he checked in after the job was done to make sure everything was working perfectly. Highly recommend Alex and Star Plumbing for any plumbing needs--reliable, skilled, and truly dedicated to quality service. read more

They were able to come out same day we called, assess plumbing issue, and make repairs. Really appreciate the service and not needing to reschedule repairs for future date. Thanks! They completed our sewer lateral re-do a few years back perfectly also! read more

Star Rooter & Plumbing did such a great job replacing my sewer lateral. Joe Ramos and his team pulled the permits, got 411 to mark the utilities, replaced my entire super long sewer lateral by trenchless method, got me my sewer lateral compliance certificate, and left my property nice and clean. They work fast! The sewer lateral replacement only took about six hours. Thanks to Joe's strategy, I only needed one hole dug on my property. Joe did a great job communicating how the job was going to go and gave me a great price (I got 5 quotes). I would definitely recommend Star Rooter & Plumbing for all your plumbing needs, especially when dealing with sewer laterals where there is a lot of coordination and paperwork with your local government and agencies. read more

Juan Coronado came out and did an excellent job! Showed me video of leaked water and under home damage. Fixed 2 clogged toilets and showers and will return to replace clogged and damaged pipe under house. We are very pleased with the same day service and will call him back if plumbing issues arise in the future. Thank you, Juan! read more

Star Rooter & Plumbing - The BEST!!!! - Plumbing Near Me - Hayward, California

I smelled gas in our front bathroom this morning (Saturday). PGE found it was my water heater had so he shut off the gas and told me to call a plumber. After making the inital call to Star, Josh (the tech) called me within 25 minutes. He said they would be out beteeen 1-3pm to help us out. Josh ended up coming early, he was polite, professional and explained everything to me clearly. I'm thankful for his quick action, good comminication and clean work. read more

Recently contacted Star Rooter & Plumbing regarding a clogged kitchen drain, not exactly an emergency, but it was the Christmas Holiday and very inconvenient. Alex responded and was quickly here, did an immediate fix and explained what was needed to be done to fully remedy the problem. The day after Christmas, Alex was here with his crew and fully took care of the problem. Alex was extremely professional and knowledgeable. The clogged drain was the result of very old and clogged cast iron pipes. Alex replaced the necessary pipes, traps, etc. and we are back in business. I am completely satisfied with Star Rooter and especially Alex. I would not hesitate in using their services again...and know that with this old house it won't be long before I do!! I also would add that the cost of this repair/replacement was extremely reasonable, as well as their outstanding attentiveness to hauling away old material and clean up. Definitely FIve Stars to Alex and Star Rooter. read more