I've been going to Fusion for at least 10 years since I moved to the neighborhood. They've always done a great job with my clothes and I've never had any problems. Everyone is friendly and the owners are lovely people. I've taken blankets and comforters and pillow cases and other things for cleaning as well. They're reliable and have good prices and quick turnaround times. Would definitely recommend! read more

The service is friendly and efficient. They seem like lovely people and I have no complains with the dry cleaning itself. The alterations were a whole other thing. I gave my jacket for cuffing, which could have been too technical for a dry cleaner. It was very sloppily done. The sleeves were different lengths and just untidy. It's too short to take elsewhere to fix anymore. read more

If you're missing 3 pairs of slightly worn mens Nautica Khaki pants, 36x32 you might want to go get them... We recently got a call to pick up some dry cleaning at Fusion. This is not our regular cleaners, but thinking maybe we had a spousal miscommunication, my wife retrieved 3 pair of men's khaki pants that Fusion said was ours. Unbeknownst to my wife, I've never even *been* to Fusion and as much as I *wish* I was a slim 5'11" yachting type, I'm actually more of a short and chubby Kirkland-brand khaki wearer. Mistakes happen and though inconvenient, we returned the clean pants, still on the hanger to Fusion and asked for them to return our money. Instead, the owner accused my wife of being dishonest and refused the refund, because obviously we were trying to run a scam by getting our money back instead of keeping the $150 worth of some other guy's pants. read more

Brought my wedding dress here on the recommendation of the alterations shop. I regret it! My dress was a floor sample so I brought it to be cleaned and pressed before my wedding. It seemed fine. No wrinkles. There was a small stain they didn't get out, but whatever, it can't be perfect. I brought it back after the wedding. The hem was dirty from walking outside, but the rest of the dress didn't have any stains - I hadn't spilled on it or anything. When I picked it up after cleaning, the hem looked good, but there were a bunch of little black spots all over the front of the dress. Grease spots maybe? I asked the woman to clean it again and she tried to argue with me that cleaning isn't 100% guaranteed to get out all stains. But those stains weren't there before I brought it in! She grudgingly took it back while still complaining that I'm too picky, she did a good job, etc. etc. I went back again and the stains were still there. The woman yelled at me that it's not her problem, that she didn't guarantee to remove all stains. I yelled back that it is her problem because her shop caused those stains. She denied it. After much arguing back and forth she angrily refunded 1/3 of the cost. Oh, they do give you a 10% discount if you pay cash, so that's nice I guess. read more

It seems to me that all dry cleaners are the same. They have a counter in the front. Drop off your stuff, they ask how much starch in your shirts, give you a chit and then tell you to come back in 2-3 days, depending on their load. When you come back, you pay for it and your stuff is nicely hung on hangers and wrapped in plastic. This place is no different. There are three things that will have me coming back to this one. Firstly, it's convenient to my apartment building. Secondly, the person on the desk was super friendly. Finally, there seems to be a musty smell that I associate with dry cleaners. This one does not have that smell. read more

This is the nearest dry cleaner to me, and I drop of clothes once every two weeks. My clothes are always returned clean and in the same condition - I have 0 complaints. The couple that own this place always greet me with a smile and very hardworking. I'll continue to go back here. read more

They're great! They've done a lot of work me over the past two years and never have we had a hiccup. I absolutely love this place and would recommend to anyone. read more

DO NOT go here for clothing repair. I took a duvet with a couple holes in it. they just put a patch on top of it. It looked like what I would have done in my middle school home ec class. I have had tears repaired elsewhere and it looked amazing. I'm sure the dry cleaning is fine, and maybe they can hem well. But go somewhere else for quality clothing repair. read more

This store lost my ups package and won't give me any info. When I went in the woman couldn't have cared less and didn't want to help me at all. read more

I have been using Fusion for 15 years. The owners are friendly, professional, and efficient. They get my makeup stains out of clothes, remove pilling, fix buttons and hems, and do a wonderful job with beddings/linen. As a neighbor, they also give me apples and plums from their trees. I'm so happy to be in the same neighborhood as their business. read more

They are pretty good. They only messed up my clothes once. But I forgive them for it. Because they are so nice. The lady that owns the place is always there. Her name is Boo. I know it's a pretty funny name, but she is so hard working and so nice. Every time I go in she is always there greeting me. The pricing for cleaning is decent. I don't really have much to complain about this place. Just that one time where she messed up my shirt. read more

As a UPS access point they have laughable customer service. The woman (wasn't able to get her name, but she is older with black hair) refused to give my wife the package, accused her of wanting to steal it, and ended the interaction by screaming "I don't care!" when my wife complained about the way she was speaking. I was aghast. If they treat their dry cleaning customers like they do their UPS customers, I can't imagine they will be in business much longer. For context, it was on the morning of Sat Oct 14th. The package was addressed to our house but with a different name (a non resident family member). We had set everything up with UPS ahead of time so that we had all the right credentials and information to do the pick up, and UPS over the phone had guaranteed we'd be able to pick up the package. The lady at the dry cleaner/ laces point refused to call UPS to straighten it out. After our experience we had to call UPS ourselves and they are moving the package to another access point so that we can pick it up. How ridiculous. read more

I have been coming here for years and I love it! My clothes always come back perfect, I've had many dresses and other items altered here, and they also do great repairs. read more

I went here to get my wedding dress altered, because a friend recommended them highly. The dress needed to be sized down a great deal. I was told that I would have to go elsewhere to get help fitting the bust, and after getting pinned from armpit to waist, when I requested that we proceed with the skirt, I was warned that this was going to be expensive. The most efficient description I can offer for what was presented to me after about four weeks is a dress that fit like a mitten (as opposed to a glove). When I pointed out the bulk, the owner actually had the gall to suggest that I eat a lot before my wedding. I will never return to this store for anything. read more

I went to a well known Cleaners in our neighborhood to have a pair of drapes cleaned. The price was exorbitant. I took another pair, much larger, to Fusion, and paid HALF what I had paid at the other Cleaners. They were fast, did a perfect job, and seemed to genuinely care about my business and satisfaction. I will be happy to drive a little to get this kind of service, and I'll be taking a dress to be altered soon. read more

Fusion does a great job with my clothes. The staff here are incredibly friendly and will give me small gifts on holidays like apples or dry cleaning bags. They also will sew on the occasional button for free or fix a hole. Otherwise, they'll do this very cheaply and they always do a great job. I've had alterations done here (e.g., designer jeans hemmed) and they do an extremely good job. They also get stains out very well. I am completely hooked and wouldn't take my clothes elsewhere. They have never lost anything or been late. Overall Fusion is absolutely wonderful the only drawback is that it's a bit pricey. read more

I've never had anything dry cleaned here but I've had several pairs of pants hemmed and they've always done a good job. They charge standard prices but for me, they surpass their competition by being super fast. One time I dropped a pair of pants off on a Friday at 11 and they were ready for me the next day. So great. read more

I've used many dry cleaners for my clothing, and by far Fusion Dry Cleaners is the best. The lady working there is extremely nice and fun to talk to. Their shop is clean, organized and smells good, which is important if you plan to wait there while they work on your things. I recommend Fusion Dry Cleaners for all read more

Buyer beware. Seem nice enough, but count your items before you leave. They lost a pair of my pants and the owner's (I assume the woman at the counter is the owner) only response was no I gave you all 4. She was quite belligerent about it I might add, so much for nice. The whole thing started when I received a message that I had received the wrong pants and needed to call so that I could exchange them for the correct ones. I had yet to look at the package, but when I did, sure enough I had someone else's pants of the same color. It also turned out that I was short a pair of pants. I returned the call to someone who spoke unaccented English confirming that I indeed had the wrong pants but that I would expect to pick up two pair since I was short one. I returned the incorrect pants (the one got in exchange still had a stain on the waist by the way) only to be met with the response, "no, no, no I gave you 4 pair not three." I kid you not, no matter how I tried to explain the response was exactly the same every time, without even one second to consider that she may be wrong, even though I had to come back only because of a mistake she made. It was quite irrational. So...Buyer Beware! Now I have to buy a pair of pants to replace the ones she lost. To this point she is not even willing to check to see if she lost them. Easily the worst customer experience I have ever had. My pants have effectively been stolen by the dry cleaners. Check your receipts at the counter and check each item at pickup, and do not go to Fusion Dry Cleaners. read more