Owner, was my best friend when I was buying a motorcycle for my grandson, helpful and friendly. Today stopped by with an issue about the bike. When I first arrived, staff was helpful and, a mechanic came out to look. He stated that he would return to address the issue. 30 minutes later I finally confronted the owner, he was short and and basically told me that he had told his mechanic to return to the shop and not offer any further assistance. This could have been relayed to me before I stood around for 30 minutes. He was also extremely curt and dismissive. When I purchased the motorcycle, I was welcomed to the Fusion Cycle family. Apparently it's only family when you are buying. read more

Every year I do a tuneup for my Road bike. They are super professionals. The best bike shop in the area ! Such a nice people !! Thanks again for years of great service and hospitality!! read more

This is the place where you can rely on the mechanics to fix your bike properly. Nice people and happy to see you.

Bought my Bianchi Oltre XR3 here. Wonderful bike and great service fitting and free tune-ups for the life of the bike. If you have an issue that no one can solve, bring it here, Louis and Lewis will have you back on the road in no time. Highly recommended. read more

I paid $88 to have my bike assembled and picked it up today. I wanted to check the bike with a technician, but they were too busy and told me to come back tomorrow if I wanted to change the stem well I can replace this by myself in 5 mins, these guys were kidding me. I had already emailed them that I would bring an extra stem today and they confirmed it, but they didn't seem to care about my bike when I picked it up. I just left the store and noticed that they did a terrible job assembling the bike. I called them and they blamed me for not telling them about the problem when I picked up the bike. They asked me to come back again, but I don't trust them anymore. This store is very unprofessional and careless. If you value your safety, stay away from these guys. I don't want them to touch my bike again when they can't even do their job properly. Just go to Rei or other bike shops. read more

Great bike shop. Owner and staff very knowledgeable, professional and helpful. My go to place when we need a bike or accessories. Great experience! read more

Its such a pleasure to call or stop by Fusion...They are super friendly, responsive and reliable. I am so pleased with their expertise , my bikes always get the best tune ups and repair! read more

I just bought a Bianchi Specialissima frame from this shop and it will be put together with the parts I want - how cool is that?! Both Louis and Lewis give you friendly service and are extremely helpful, they are honest and trustworthy and after three years of attending to the needs of my Cervelo I am looking forward to them tending my new bicycle. This is a shop for everyone, from casual riders who are looking for their next cruiser, parents looking for their child's first small bicycle or people who ride daily and love speed. You will not go wrong here whether buying a new Giant, Bianchi or other bike they carry or getting your ride serviced or maintained! They have a lot of accessories and most important, good advice. Best shop in New Jersey and Metro New York. read more

I was in desperate need of tune up and trying to convert my stumpjumper to tubeless setup. I called and emailed couple of the bike shop to see if they can do it. None come through because most only focusing on selling bikes instead of doing repair. Finally emailed Fusion cycle and they reply right away and willing to do the job. I met Lewis and Luis at the shop and they gave me couple option of tune up. So I went with the pro tune up and also upgraded my bike with sram XX1 groupset. These guys went above and beyond to get my bike ready before 4th of july weekend and they did. My Bike looked incredible. I highly recommend them for any of your bike needs. They just gained a new customer in me. Thanks guys. I will be back to do more upgrading for sure... read more

I've been servicing both my road and MTB there for several years and always got the most professional and friendly service. They are very passionate about cycling and love what they do. They solved for me technical issues that other stores couldn't. They also carry beautiful selection of bikes, from beginners to professionals models. read more

Service is great and they are always on time with repairs, although they have limited bikes in stock to try out, they are very professional and skilled. read more

I was in the area looking for a bicycle for the road. I stopped in to check out this place and found a great bike shop. I was greeted by Louis and Lewis. I had a lot of questions about choosing a road bike or hybrid . They were very informative and helpful. I left the shop happy with a new road bike. If you are looking for a new bicycle stop in and you will find a friendly atmosphere. Very professional and very knowledgable. I went back to get the bike looked at for some adjustments. They had Carbon wheels available. I wanted them and they added them on the spot and bike was ready to go. Very happy with my purchase 2017 Giant TCR Advanced. read more

Fusion Cycles - 2017 Giant TCR Advanced Carbon with Carbon wheels. - Bikes Near Me - Tenafly, New Jersey

The best bike shop in Tenafly ! Such a nice people !! Thanks again for your business!! Luis & Luis !

This is an extremely unprofessional business. On May 28, I placed an order for my bicycle, and Fusion Cycles charged my card. After two months of waiting to get in contact with the owners for updates on the status of my order, I found out these people had NEVER placed the order for the part! Once they finally placed the order I had to wait another week for the part to arrive only to find out they had ordered the wrong part. Another week went by. I made an appointment for them to finally put the part and fix my bike, and then, to add insult to injury, one of the owners THREATENED me, saying he was going to "end me if he saw me in the street" because I had contacted the main provider to verify that this time the order had actually been placed. The level of unprofessionalism of this so-called "business" is abysmal. These riffraff of people should not be in the customer service business, and should not be trusted!! read more

Louis and Lewis are two guys that ride and wrench and their love of the sport and lifestyle come through. They made sure I selected the correct bike for my needs (Giant TCR 2), took more than enough time to fit me and are always there to top off my tires and check the controls. From children's bikes to serious riders -on and off road- you cannot go wrong with this shop. read more

Seem like great guys who really know what they are talking about. Just opened their own shop after working at a bike shop in the city for a while. Went in here just for sizing information about a new bike and they were more than helpful in finding me the size and information about the best choice of bike. read more

Recently I had to have work done on my MTB Trek bike. My dropper was not function properly among some other things. I have gone to the shop several times and do a great job on service, the quality of the work as well as the dialogue and I feel right at home. They are personable and real down to earth. I highly recommend! read more

Excellent service! Personalized, expert advice at an extremely reasonable price! Also, both owners are wonderful diagnosticians when finding where a noise is coming from and fixing it! read more