The reason their reviews are so high is because they have great customer service. They are very…read moreknowledgeable, polite and courteous and they know their stuff. !! I highly recommend them to anyone thinking of buying a bike, i wouldn't dream of going anywhere else,

Extremely disappointing experience…read more I almost never write reviews--only when I have an exceptionally positive experience or one bad enough that I feel compelled to warn others. Unfortunately, this was the latter. I brought my older bike to Ridgewood Cycle Shop today for a basic tune-up, new tires, and a few minor upgrades. The bike works fine. I simply wanted to know what upgrades it needed or to be fully road-ready, what they recommended, and what the repair would cost. I was completely willing to pay for the work. After more than an hour and speaking with five different employees, including mechanics, I still couldn't get anyone to simply assess the bike or provide an estimate. Instead, I was repeatedly discouraged from repairing it and ultimately encouraged to just buy a new bike. That was incredibly frustrating. The customer service for repairs was awful. I felt humiliated, and confused knowing that I wasn't asking for anything unreasonable--I was simply trying to pay a bike shop to repair my bike. As a Ridgewood resident, I genuinely want to support local businesses, which makes this experience particularly disappointing. I even had my son with me and hoped this would be an opportunity for him to learn the value of repairing and maintaining something rather than immediately replacing it. If you're looking to purchase a new bike, perhaps this is the place. If you need a bike repaired, I'd strongly recommend looking elsewhere. Based on my experience, I won't be returning.

The owner is super friendly and kind. He even let me ride it in the parking lot. He is also very…read morehelpful. I got a se bike and he replaced the pegs and the handle bars for completely free.

Excellent service, I live in BC and bought 2 Electric Scooters, I needed a part for my scooter and…read moreSam was able to help me find what i needed and shipped it to me. Sam is very knowledgeable and reliable.

Looking for bikes, equipment and accessories this is a good place to visit. The staff is friendly…read moreand knowledgeable.

Loved this place! The man running it was very cool and had a lot of knowledge about bikes. Felt…read morelike my bike was in good hands at Pedal Sports!

I highly recommend Tenafly Bicycle Workshop. I recently purchased an Orbea Gain with them and I…read morecouldn't be happier with the entire process. Kevin helped with my order and made sure I ordered the correct size. He fitted the bike for me when it arrived and made some small tweaks to my set up. The vibe there is awesome. They have great bikes and great accessories. Definitely check them out if you are in the NY Metro area. It is a wonderful Local Bike Shop and worth supporting. I will happily be sending my friends there to shop.

Mike is a gem. Friendly and knowledgeable. Helped me out with my daughter's bike issues fast and…read moreefficient. Great bike shop. Thanks again.

This guy is not a bike mechanic, he will take your bike from you, take it to an actual bike shop…read moreand charge you 3 times what he paid to get it repaired, all while claiming he was the mechanic. SCAM!

Do not use this guy. He will quote you a price and then try to add additional work that doesn't…read moreneed to be done and then try to triple the price. He doesn't fix the bike himself he will take it to a local bike shop and triple the price. Had to call the police to get the bike back.

I contacted this business to make a repair to my Trek hybrid bike and have been getting the…read morerunaround for about a month. I have called but spoken to no one. Just left a message. I have received an initial text from someone who signs it "Nick T". My bike has a broken front fork which needs to be replaced. Since then, I've been texting this guy in good faith and trying to accommodate his time frame, and his (in)ability to find a replacement fork. I've done everything he's asked of me, but I have received nothing but words on a text from him. he can't find a decent replacement for work??? Apparently he's in the wrong business! What a runaround sham. Do not waste your time! Do not expect service or consideration! There are a lot of other vendors, who are willing and able to do repairs, and or sell you a good bike. Stay away from this place where you would waste a lot of time. STAY AWAY. CONTACT A REAL BICYCLE REPAIR AND SALES BUSINESS. PLENTY OUT THERE!

This is my family's go-to bicycle repair shop. The owner is really a bike enthusiast and is a…read morereason why we live it so much. He is very good at repairs and won't give you and crap like most commercial shops will. The only problem is his hours, he's only open one day a week and sometimes he's not even there. The last to times I was there he wasn't in even though it said open. He is very apologetic when this happens so that makes up for the fact. I think it's better to go to a place run by someone who lives what they do then to go to a typical bike shop.

Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.

On time, contact, well priced and expert service. I would highly recommend this vendor!read more

I have been using bikeland for tune ups and repairs for a number of years now. They are friendly…read moreand helpful and very competent. I trust them. Their prices are reasonable, and on one occasion, they quickly fixed an issue for no charge. The owner gave me valuable advice on where to get a trailer hitch installed. They have kept me riding. Would highly recommend.

Great service and family owned business. Very helpful with sizing for my daughter's bike.read more

Best service ever! I got my seatpost clamp bolt off when other places jus stripped the bolt…read more If u meed help definitely go here

Great service, excellent follow up skills and execution of a new e-bike set up. Delivery was easy…read moreto schedule and they were great at coordinating.