This place is amazing the cources look magnificent! Get place togo for some family fun!

We were there for 30 minutes at the batting cages and we spent more time asking for help from attendant because the batting machines kept on breaking down .the customer service people were not helpful at all and when I asked for a refund they looked at me like if I was from another planet. I know the place can get kinda busy at times but when customers choose to have fun at FUNWORKS but spend more time waiting for assistance because of their faulty equipment it turns out not to be fun at all. Oh yeah not only did I not get a refund but they also kept my cards.. read more

I took my son here on Thursday for part of his 13th Birthday. We purchased the 4 hr pass for $20 and upgraded to unlimited for $4 more. The girl at the counter asked how old my son was and I automatically told her 12 cuz he wasnt 13 for a few more days. I didn't realize they put in new go carts and they go by age. We got stuck on the slow carts because the cut off is 12. Even though my son is almost as tall as me and is a big kid. The ride attendant told me the age was 12, sorry. We tried going on the 2 inside rides and stood waiting a good 10 minutes while 3 employees were working on a machine right in front of us. I had to ask them if they would let us on the ride. The girl said someone would be right over. 15 minutes later someone showed up. We went over to the theater ride right after and waited and waited and had to go ask at the counter. Even though there were several employees I saw standing around, it still took about 10 minutes more minutes for someone to let us on the ride. We tried going on the water bumper boats and stood there in 100 degree heat for about 15 minutes without anyone once again to let us on the ride. When the guy finally came over he said if we are wet at all we couldn't ride any other rides. We purchased an unlimited drink and wasn't told we would need the receipt to come back to refill our cup. They changed people at the snack bar and since I didn't keep my receipt the girl argued with me about it. She final had to look up the receipt in the register, but only wasting more of our 4 hrs we paid for. We went during the week because I thought it would be better with less people. I was very disappointed especially because it was part of my son's Birthday. I was upset I paid $50 and hardly got to ride anything because most of the time was waiting on ride attendants to do their job. I wound up calling and speaking with an on call manager "Darrel" that sounded and acted like he was still in high school. After explaining everything to him, he defended everyone and told me how short staffed they are during the week. He couldn't once tell me he was sorry. All he did is make excuses. I really dont know how anyone could hire this guy as a so called manager. We were very disappointed with this place. We have been here many of times before and was never like this. Should of went to boomers. read more

I was out here for a birthday party with my grandson and I swiped my debit card for $45. The manager said the transaction never went through and refused to give my grandson the card so he could play. She said transaction never went through. It went to though my bank and pulled out the money!!! But my grandson was left doing nothing at the party because of the manager. I even showed her that it came out of my bank. I contacted her after a couple days to try and get a refund and she had the audacity to tell me to take it up with my bank! Ugh really ! You make a four year old go without play at a party and then tell me to take it up with the bank! Rude and not very friendly!! read more

Not a fan of yelp but I literally just downloaded it to write this review. Worse customer service I've ever seen. Kayla and Shannon need to be fired immediately! They had attitudes when it was not necessary. A little boy spilled our nachos. Not a big deal. I picked up what i could and asked Kayla for another plate. She then asked me several questions like weren't you just holding them. What?! On top of having to wait 15 minutes for someone to see us at the front desk while there were staff members behind the desk who couldn't help us for some reason. They avoided eye contact the whole time. After ten minutes I finally said smtg to one of them and it took five more minutes for a clerk to show up. Ridiculous!!! read more

My family and I moved into the houses across the street 3 summers ago and have been frequent visitors for the past year and a half. My girls and I like to ride our bikes down, or walk whenever we can. I'll buy a 30 dollar game card and it will last us 2 days, the tickets are saved in the fun-card, the prizes they get aren't the best probably 90's era. But still fun to take home. It's nice to see the employees enjoy their jobs (you often see them playing with the toys or games on the floor,) The girl at the front desk, I believe her name was Lindsey remembered my girls from their school fall festival where the golf ball gentleman attended. She told my girls to stay in school, explained the summer deal and gave us each a free boat ride, she was very polite and friendly. As much as I love this old place and their location I must point out that the employees are all teenagers. Even the managers who seem to be adults mess around, I had to bite my tongue a few months ago when I saw a big white man with a Lead shirt hit one of the boys with a lanyard on his privates! My husband told me it was a boy thing and told me to not make a scene but that is not something I want my girls seeing, that is probably the only I can complain about. I know this man is also a manager so he maybe gets along well with all the staff, but it is not right. My husband calls it boy stuff, I call it sexual harassment, are these boys even adults yet? read more

Yesterday was my first time at FunWorks. My mother was in town so we decided to take the kids out for a fun day. There was no line when we went in, so that was nice. We had some coupons and asked the girl in front which we should use for the best value. She rolled her eyes as if we were an inconvenience to her. $100 later we had some bracelets which were good for only 6 attractions and about 200 tokens. While we were at the front counter we were discussing getting some food before enjoying the day, and even asked the girl where to go, and off we went to the food court. As we were looking at the menu, the "Lead" on duty quite rudely told us if we wanted to order food, we had to go back to where we purchased wristbands because they have no drawer in the mornings. No biggie, but now the line is long and the kids are antsy. This could have been avoided if the girl in front was helpful and told us this when we were purchasing as we told her it was our first visit and were talking about go getting food. After we eat, we go outside, were we wait 30 mins for the water bumpers because no one was on duty. After 5 minutes, we went up front to ask for someone, and still had to wait. Wouldn't be an issue if the bands weren't good for only 5 hours. The place isn't bad, but for the first time, I wasn't very impressed with the customer service. read more

The day was fun but, when me and my cousin got to the boats the guy was kicking people off the ride and asked if me and my cousin were dating! He was wearing black pants and was barely growing a distaste he was 19 20 ish read more

Where to begin- Staff, We were a Baseball team who paid for 3 hours in the batting cage and the machine was malfunctioning and the ball/balls were jammed in the baseball/slow pitch#6. It took over 15+ minutes for someone once told twice to come fix it. Then I requested that we get additional time added. That was done so thanks for that. I know your staff does get busy but, the second time I went to the counter the two folks up there at the register were just standing around laughing. One was a Manager. It is okay to really enjoy your job but this place is so filthy. Which brings me to the Cleanliness- Your establishment from the moment you pull in the parking lots it is un-kept. Then inside of your establishment from the moment you walk in the front door (as soon as the door opens) it smells like a sweaty gym/boys locker room. Just awful not very welcoming at all. Keep in mind if Disneyland can stay clean with the amount of people they have coming in to the park there is no reason why FunWorks can't be spotless. There are roaches which I have seen. Your trash receptacles are so gross- they need to be wiped down inside I am sure and out. Your floors are sticky everywhere it is like a human fly trap paper. Just look around, I like FunWorks but my gosh I am surprised the Health Department has not been out and really inspected/fined you. I am not sure with roaches I would want to order food of any kind. I got a soda that is all. Those counters were so sticky as well. The weeds I am sure a Fire Marshall would inspect and request that you do some maintenance. You need an operation clean up/ and disinfect. Your restrooms I won't go there, I do know they are not checked every 30 minutes like your sign states. I will leave it at that. You know what you need to do now come up with an action plan, start wiping the place down head to toe. Look at the sink by the café- it is so gross. Just look around... You will see it all. I try to review honestly. I like your go carts and batting cages and I think with some TLC this place can be what it once was new. But at this rate you are going down hill and this place has became very gross. Oh and burn outs in the parking lot with kids around is just a no-no. So be mindful of that as well. read more

Great place for birthday parties! Bought an amazing deal from Groupon and the kids had a blast. Spent 3 hours riding go karts, playing mini golf, bumper cars and xd theater. I would recommend. read more

Service inside was absolutely horrible. Took 35 minutes to get a hotdog and they weren't even busy. Every time they had to speak to me it was like I was tearing their eyelids off of their faces. Service outside however was great. Everyone seemed to be happy to help, and fun to be around. If I was management I would seriously consider rolling over staff indoors. read more

my son loves going there, plenty of safe parking, nice track for car racing ( carts), a lot of gaming options, can improve snack area with more choices than Pizza only. should add more shade outdoors. read more

Every once in awhile when im feeling like gettin "dad of the year" award i take the little one on a surprise trip to something cool. Fellow dads or other parents or whomever , this is a great place to take the kids and have alittle fun yourself. nothing like running your kids off the track in go-karts, or blaming your defeat at putt-putt golf on the the fact the putters are too short (yes, i've used this one before). The lost star has to do with food or the ability to host b-day parties. Sorry if your the family fun company do alittle better at making b-day packages, John's Incredible does. read more

I'd give it 3.5 stars. Not too bad for a nice family night out. The place is decent sized and fairly clean considering there are gobs of kids running everywhere. (Although there is little ventilation so the stench of sweat is pretty thick) The lines and the games are way easier to get to than Boomers, which is normally beyond packed. Absolute horrid customer service from the employees that walk the floor and service the machines. My 8 year old got jipped out of tickets at the redeeming machine and all I got was a blank stare and an open mouth from the employee I reported it to. Yes we were fine without their crappy toys from the ticket shop, but still it was the point! If your not happy with annoying kids bothering you all day, then um go find another job! Your working at Funworks damn't paste a damn "fun" smile on your face!!! ...side-note: if you have one of those best of Modesto Coupon books you can get hooked up on double the amount tokens. I got something like 80 tokens for $10 and that was enough to keep our kids going for a little bit. read more

It is so refreshing to have a safe and family-friendly place to take children. All of the employees are always pleasant, friendly and helpful. I am stumped by a previous review (Michelle C. on 11/8/15). I personally have never had rude or unprofessional service at Funworks. In fact, I am always impressed that this company which provides these college students flexible schedules to accommodate their classes, has also provided them with exceptional customer service skills to take with them into their future careers. I have a hard time taking that review seriously anyway due to the grammatical errors. In case Michelle C. reads this review, let me give a brief lesson: "their are" should be "there are" and "owner's" should be "owners." (Just to name a few of MANY errors.) I certainly hope that her "little girls" are never publicly berated over $7.40 while they are working hard and doing their job as trained, all while attending college. I also hope nobody ever accuses them of not 'earning' their job. I am sure if that young lady were 'related' to the owners, she would have had the authority to refund the $7.40. That would have been a much easier solution for her. Sounds to me like it was out of her control, which is why you were offered the business card of the General Manager. I am sure these employees are flattered that you notice how well they take care of themselves, and therefore look younger than their age. Your display of bitterness suggests you might hate your life. Hmmmm. read more

Stuck here for 5 hours during a birthday party, I decided to give the new electric go-carts a go. So awesome! The torque is incredible and acceleration is so much better than the gas carts. Two trigger controlled "boosts" during the race make it so fun...it increases your speed dramatically for 15 seconds. No more exhaust smell in the garage while waiting, no more hoping you get a fast car....they are all electronically controlled and go the same speed. Well done Funworks!!! read more

I had a terrible experience, I remembered when I've come here before and could have lots of fun, riding the go carts and stuff. But NOT ANYMORE, the workers were very rude, and it just seemed like none of them wanted to be there. I had jumped over one of the railings for the line and I didn't think it was a big deal, but then one of the workers told me that if I did that again I was going to get kicked out. So I was like ok whatever. But then later when I was riding the go carts my friend spun me out after he had just spun someone else out and they said that if he did it again we'd get kicked out. So he did do it again, but then in the next race he turned sharp in front of me and spun out. The next lap they stopped everyone and pulled me out and said I was getting kicked out because I was causing everyone to spin out. Like WHAT?! I didn't even spin anyone on purpose just the one time was on accident, and they said it was partly because I jumped over the railing. I will never go here again it just wasn't fun. read more

Wasn't sure if the trip here was even worth it once I saw the prices. But on our trip down, we found a great Groupon that gave you 5 hours of unlimited putt-putt & water boats plus 6 attractions (Go Karts, Laser Bumper Cars, 3D Theater) for 6 individuals for $6.50 each. Definitely recommend it rather than paying the full price. The location consisted of a lot of children running & screaming so honestly the only bearable thing I got through was the putt putt. Which I definitely enjoyed. read more

Very poor customer service and very expensive. Took my nephews to the go carts. They waited over an hour in line and then when it was their turn the worker told them they were in the incorrect line and had to exit and go to the back of the correct line. I asked if there was any way they could go in the next group for their age, he said nope it was their mistake so they had to wait again....I attempted to plead with him because We really didn't have another hour. I then went to try to get a refund for their tickets. Nope. I understand there are rules, but this is supposed to be a place for kids and young adults to have fun. Kids make mistakes. I am just very disappointed over this whole experience. We will not be back. read more

Nice people but sorely under staffed. One person running the ticket redeeming area and the cash registar was rediculous. Everything is a wait even when there is nobody else ahead of you. There was only one ticket counting station working. I could go on and on very frustrating. read more

First time coming here, crowds not too big. Honestly, don't think I would come back, there was no... WOW factor, nothing special about the place. So far I think I like chuck e cheese more. So customer service at the purchasing desk is HORRIBLE, there's also an extremely rude and unprofessional guy who doesn't seem to care about his job at all, handing out golf sticks. I tried asking him a question and he was pretty rude about everything, so I needed to ask for a manager. Don't know her name but she was great and provided me amazing customer service, also loved the service the girl at the tree house section, she was really nice. Other than those two persons, everyone else looked miserable and seemed to hate their jobs, especially the girls. Overall too expensive, odd setup, looks cluttered, unprofessional service, hated the "card-no tokens or ticket" update, takes the fun away about an arcade. read more

It's a cool little place with lots of stuff today and they are continually expanding and updating their entertainment. One thing I find dissapointing: I love miniature golf and would love to go all the time, but the cost to take my family of four is $32 for one round of mini golf. There was almost nobody on the course when I went on a summer night at 7:00. The courses are starting to look a little aged and some of the holes had weird curves that caused the ball to go all over the place. For that price I would expect the course to be really well maintained. I'd go to this place way more often if the mini golf wasn't so expensive. read more

I was at Funworks this evening for a private event, and I have to say I was very impressed. I had no idea that FunWorks catered events....the food was amazing, and Richard (manager of the evening) was so accommodating. He was extremely helpful, answered all our questions, walked around the facility with us...he was just spot on. He has wonderful public relations...!!! All of the kids present tonight (from all over California) had a great time. Thank you FunWorks...!! read more

Went to a party here for the kid's friend. It was ok. Some of the arcade games are dated and need to be repaired. Would give a higher rating if they took care of that. Still, I am sure I'll be back. read more

This place is fun when you get bored and want something else to try. It usually does not have many people. The games are okay but the fun part is the outside section (mini-golf, boats, go carts and batting cages). read more

Took my family this past Saturday and we loved it! 100x better then Boomers, only downsides are parking and no Go Karts for younger kids to drive on their own read more

Visited on a weekday when most kids were in school and were delighted to have the whole place to ourselves. There were enough activities (bowling, arcade, bumper cars, bumper boats, kiddie play structure, mini golf, go-karts) to keep occupied for several hours, but the park was a manageable size. It seemed quite clean. Pizza was delicious and salad fresh. Found all prices very reasonable especially compared to what big-name parks will charge nowadays. Because it was not busy there were not a lot of staff and we often faced waits for someone to operate the rides that needed staff operation, but the staff who were there were very professional and courteous. I did find the mini golf course quite boring, definitely the least interesting one I've played, but it was nice that they have clubs for all sizes so that everyone can participate. Note that when they say that you will get wet on the bumper boats, they mean it!! read more

This place is pretty cool, like the batting cages and go karts. However, they need better better regulations as to removing people who intentionally act inappropriate and malicious. This a supposed to be a place that is kid-oriented. On my recent visit here, I was on the go karts, some man thought it was funny to intentionally and repeatedly smack into the back of my kart, HARD. I know smacking into karts happens, most of it is accidental. This guy was just being a piece of shit and smashing into me intentionally and laughing. The Kart attendants were saying " no bumping". But obviously he wasnt listening. At the end, when it was time to go back to the station, I was stopped and he proceeds to smash into the back of my kart, full force,AGAIN. I just about had it. This is not a f'in video game. It took all my strength to not approach him and give him a few choice words after the ride, because after that ride, I was hurting a bit, but again it is a kid-oriented place. And worst of all, he had a kid with him. Horrible example for your kid! While I understand that you cannot control people's actions, you should have security that kicks people out who intentionally act aggressive and disrespectful. Someone can get badly hurt. read more