So, second night into the Comic Con weekend in Syracuse I convinced my gang to try Funk 'n Waffles. A different place had been recommended by a friend, which had also appeared on Guy Fieri's Diners, Drive-in's and Dives (DDD), however that was a little more than we were in the mood for, sorry Pastabilities, maybe next time.
Let me preface this that parking in Syracuse can prove to be taxing, and costly. There was a street festival (not within sight, but within ear shot) that caused us to pay a $10.00 parking lot fee in order to eat there. This in a city that seemed to be utterly empty on a Saturday night, do they roll up the sidewalks here on Friday and lay them back down on Monday morning?
Onto the food, before arriving I did call ahead to see if we would need to make reservations, or reserve a table and was advised by the kind person answering the phone, that they had plenty of seating. It did sound a little loud in the background, but I figured it's Saturday, it's busy. Upon arrival, I realized the noise came from their adjacent dinning room, that had a very loud live act performing. We grabbed menus from the counter and went outside so we could review and choose.
Grabbed menus and went outside, yes you heard that right. There is no wait service here, it is an order, get a pager, pick up your order, and carry it back to your own table :( place. Needless to say, we looked over the menu, and I was set on getting their chicken and waffles as it was featured on DDD, and I had only had it once previously somewhere else. My friend Carol, chose the same, Robert got the Jive Turkey (Stuffing waffle topped w/smoked turkey, mashed potatoes, cranberry sauce and gravy along with a pulled pork and mozzarella sandwich and Christina chose their half portion chicken and waffle. Carol and I also opted for their adult milk shakes, a creamsicle and I choose their Irish Cream Milkshake.
It took about 15-20 minutes for our food to be prepared and our pager to go off, which was funny, because the pager had a warning "Pagers will not go off outside the restaurant", thankfully we did as we couldn't hear ourselves think inside. We approached the counter, and the orders were to the left, however the counter person wasn't really helpful letting us know who's was who's, what the syrups were on the counter, or which shake was which without being asked. There were wrapped utensils sitting on a tray, but we were never advised they were ours, pity, the service is lacking, especially being when you check out via CC you are automatically given the opportunity to tip the waitstaff at the point of sale. I am sorry, I am usually an excellent tipper, however this part of the experience was like being asked to tip your cashier at McDonald's.
The food, okay, thankfully the food made up the lack luster customer service. The waffle was tasty, the chicken (fingers) were a little on the dark side, but they were very moist and juicy. I had used some regular syrup on the waffles alone, and then poured the provided sriracha maple syrup on top of the chicken and the waffles, and it really had great flavor. The Irish Cream Milkshake was tasty, even if it was a bit strong, but no complaints here. Our other guests fell the same way about the waffles, even the Jive turkey with the stuffing waffle that seemed odd at first, but delicious once tried. The only real complaint about the food, is the pulled pork and mozzarella sandwich could have used more mozzarella cheese.
The only other issue with Funk 'n Waffles was the atmosphere, they do advise that on Saturday nights they have live music, however it was at a decidable level that made it unbearable to stay inside, and it was a little chilly outdoors. Also, with outdoors comes outdoor patrons, or those who are wandering the streets of Syracuse. We we accosted for spare change, had to listen to some guy describe the intimate sexual encounters he had with his female friend, and any and I mean ANY form of smoke that was in the air. Would there be a next trip, sure, but only when there is no music playing, we can eat indoors, and I can avoid a frivolous unwarranted tip. read more