I can't even begin to describe how grateful I am with how this dealership treated me. The owner,…read moreJohn Gabriel, worked with me when I explained I had a horrible experience with a previous dealership where I drove 3 hours away and I made an appointment and they sold the car to someone else while I was test driving it, and he promised to work with me to make sure I don't have a similar experience and he really did make it happen. I drove 3 and a half hours to get there and immediately I could tell my happiness truly was their priority and they care about their customers. The other two associates were also incredibly friendly and helpful when walking me through the actual buying process. They made sure I was all set before making my drive home by making sure I had a full sized spare tire, when I brought up my concern that there was no front license plate mount they instantly took action to make sure it was fixed for me, and a full tank of gas! I went home with an amazing car and an even better experience. Thank you so much!

Regret buying a car from them. Upsold the car from its original price of $10K to $15K. Great…read moremilitary discount. They did not detail the car after purchase, and the car's AC died within a month. Went to a local JiffyLube for an oil change not long after, and they reported extensive corrosion of the battery. The dealership failed to mention corrosion and rust. Buyer beware. They will sell you a lemon and upsell you on it.

I did not think purchasing my first car would be such a breeze! Bryan was awesome & made my…read moreexperience wonderful :) Paperwork took maybe 15 minutes...The vehicle purchased already had 30 Day tags ready upon arrival.Great vehicles at very reasonable prices! If your on a budget, I would highly recommend to check them out. Small Family owned business with 15 years of experience!!!

We needed to purchase a vehicle quickly due to my boyfriend taking a new job an hour and a half…read moreaway. We were looking for a gas efficient used vehicle that we could pass down to our daughter in a few years. We started looking at One Owner Auto and never looked anywhere else. We were greeted by a gentleman named Bryan who was very personable and had all the right answers. He showed us numerous vehicles and offered his unbiased opinion. We ended up purchasing a Hybrid. Bryan made the entire process very easy, with no hidden fees tacked on like most dealerships. There was no back and forth, no shady transactions. We had our tags and title and paperwork completed in about an hour total. The whole buying process was very clear cut and we love the new vehicle! I would 10 out of 10 recommend this dealership if you are in the market for a new vehicle. Ask for Bryan, you will not be disappointed!!!

Had a great experience at the Priority Toyota service desk. Russ Pena and his team took really good…read morecare of my vehicle. He kept me in the loop the whole time with updates on status and when everything would be done. Over the phone, he broke down all the findings in a way that was easy to understand--what it meant, what needed attention, and what the costs would look like. He was also quick to respond to texts, which made the whole process smooth and stress-free. Really appreciate the level of service. I'll definitely be going back to Russ and his team moving forward.

I took my car in for an appointment for a 10K oil change and tire rotation at 11:30. The service…read moreadvisor insisted that Toyota requires an engine flush at 10K miles. I had just left my purse (and phone) in the car and she kept insisting that I must get this done. I told her IF it's required service, I guess I have to do it. She told me it would be about 1-1.5 hours. I then found my car and got my purse and started checking for required maintenance. Nowhere in the handbook or on the website did Toyota state that an engine flush was required service. I tried to reach my adviser who was nowhere to be found. After 2.5 hours, I went to find my advisor. Unable to do so, I found someone who was willing to stop his conversation long enough to tell me it was in the service bay but hadn't been assigned anyone yet. I called Toyota about the engine flush. They said it's not a required service. They attempted to reach the service department and were unable to. After almost 5 hours, my car was ready. 5 hours! And they didn't even do the tire rotation because the service adviser said I didn't need one! She never even saw my car. Tire rotation is required. I was charged for an unnecessary service, couldn't reach the Service Manager and wasted my day at Priority. I followed up with a letter to the Service manager - no reply. I followed up with a letter to the President - no reply. Customer service at the Priority Service Department is horrible. Even worse, the Service manager and the President/CEO of Priority couldn't care less.

Came in for brakes service. Tech thought he fixed it, issue still there. Dropped the truck off the…read morenext morning and Antwan saw it through that the problem would be fixed. I appreciated the diligence and commitment Antwan had in regards to completing my service the right way, and timely.

This is with a heavy heart, that I write this review for My Buick 2017 Encore with 67000 miles. I…read moretook my vehicle to get a state inspection from this dealership 18SEP25 and also to report a rattling noise. The dealership called and said the vehicle was ready for pickup. I arrived at the dealership via Lyft because they did not have any loaner vehicles to get me to work. The inspection sticker was not on the vehicle and had to be placed on before closing, when I drove off the lot the rattle was still there. I took the vehicle back 20OCT25 and was charged $2516.37, thank God for the extended warranty! Got the vehicle back. The rattle was STILL there. Gave the vehicle back to them and was charged $3763.11. Finally the rattle is gone. Went for an oil change 26FEB26 and now they state I need to have an Oil cooler assembly replaced for $2317.98. I have an extended warranty but was denied because it looks like from photos, this leak has been there. With the denial the dealership did not offer any type of assistance or financing option to me as a customer or a veteran. I have had over 25 requests via text and email from Buick to purchase my vehicle. For me it is not the vehicle it is the dealership and the attention to detail of their work. I believe if they were not rushing and took care with their servicing all of these issues would have been caught. I would not have to visit this dealership as often. I will no longer be taking my vehicle to this dealership as their attention to detail has NOT only cost me time but also money.

I have nothing but rave reviews and excellent service from this location. The staff is always so…read moreknowledgeable and truly helpful... I have seen them go out of their way to assist even when to ensure customer satisfaction and safety

If I could give - stars I would. The worst place to take your jeep if you want to waste your time…read moreand day. I made appointment for today last week for a recall was told the part have to order and booked an appointment a day after the part was to be in. I get the appointment 30m early. 45 min later was told they don't have the part and would have to order it. then the service write had the gull to tell me that they don't know who I talk to last week about the recall and stated they never ordered the part.

Came looking for a Volvo S60 and found one here at Autoexpo for a great price! The Condition of the…read morevehicle was as shown on an advertisement and there was no pressure as soon as I walked onto the lot from Paul or any of the other guys working here. Paul worked with me on pricing and we made a deal that same day! Would recommend!

Excellent customer service! We were very impressed with how the owners accommodated our car needs!…read moreHelpful discount and easy business transaction! Thanks guys!

If you ever need to purchase a car do not purchase one from these people. Owner/Sales person Nick…read moreByrd, company E and E Auto Sales in Chesapeake/Norfolk, VA. Every time he opened his mouth it was a lie. Told me that he was doing an oil change, and stopping a leak that was noticed. He did neither and claimed it was done. If you want to get screwed then take your chances with this guy, if not go see someone else. Don't think just because you are black, or a woman, he's going to do right by you. He'll screw just for the money. I hope he chokes on the money and gets buried with it.

I cannot Thank these Men enough! Went by yesterday just to scout out options on a new ride no…read morepressure no haggling just vibes and honesty. I loved my entire experience here! These cars are legit no honky tonk bs these other guys sell you, also Mr. Jharris is your guy to go to, personality, wisdom is a 10/10 only safety matters when it comes to him.

I brought a car here in February. It had 57k miles on it, it looked good coming out the lot... till…read moreIt wasn't . After 2 weeks my car started showing the engine light. I didn't think much of it but my fiancé told me to get it checked out. I never did till it got really bad. One day I'm going on a lil trip with my car & my 2 yr old son was with me. So I'm on the interstate & my engine light just starts flashing & it wouldn't go no faster than 57 miles. I had to pull over on the interstate & turn on my hazard lights. I had to drive an hour & some minutes back home only going 57 miles on the interstate just so they could tow my car from home. Mind you, the day after they "claimed" they fixed it my car did the same exact thing not even 24hrs of me having it. Recently my car stopped on a stop light because it was over heated & smoking. Now you may be thinking "what could cause that" well my c-h cooling ruptured all over my engine so i didn't have any cooling on a 81 degree hot day. Now they're saying I'll have to get a whole new engine & this is only the second month I've had the car. The worst part about it all is, i don't even want the car anymore it's putting me into financial stress. It's been in the shop more times than I've driven it.

I recently purchased a Hyundai Sonota from Priority Hyundai, and while I did run into an issue…read moreshortly after bringing the car home, I want to recognize how well the situation was handled. What could have turned into a very frustrating experience was completely turned around thanks to the sales manager and team. They stepped in, communicated clearly, and made sure everything was taken care of quickly and professionally. I truly appreciate the way they handled things and made it right. That level of customer service makes a big difference, and it did not go unnoticed. Overall, I'm very happy with how everything was resolved and grateful for the effort they put in to ensure a positive outcome.

If you are nervous about the car buying process- please go see Stephanie or Marcie! Both ladies…read morewere beyond patient with me and my daughter when it came to buying a used car. I am a "read all the fine print" person and came back with at least 2 dozen questions and both ladies found answers for me. Phil in Finance was patient, kind, and not pushy about any of the final sale process. What was (my timeline) a 4 day process from shop-test drive- negotiate- delivery filled with nerves and anxiety, my daughter drove off the lot in what I felt was a great vehicle at a great price. Thank you Stephanie and Marcie for your patience with The Woliver Fam! My only reason for the 4 versus 5 stars was the information on the dealership website can be kinda confusing- which lead to additional questions and more time to hammer out the final sale. Fortunately- this dealership WILL answer your questions