Funbox Photos
You might also consider
Recommended Reviews - Funbox
Start your review...
Reviews With Photos
What a fun place to have your kids birthday party. We went to a friend's bday party and from check in to the very end it was a blast. The venue is clean. My child cut his finger on something (a small little "paper cut" but you know kids and blood) they quickly got the first aid kit for him and after a few minutes he was back to jumping around like nothing happened. The birthday area was a little cramped but the decorations were fun and inviting.
Don't waste your $$$ and time!!!!!!!! This is not FUN AT ALL. The fire department showed up and cops shutting down the whole thing! They went over capacity(they said it's not the first time the fire department had come). Not safe at all. Don't come if you want to have your kids party canceled. They didn't even bother letting the 5o'clock party's know their party was canceled. They were all waiting outside. It's ran by teens/young adults who had no clue what to do. They need help.
During our visit on 10/3/26, we were asked to leave the location. Police were subsequently called to the scene by your staff member Mark. Our wristbands were purple and the jump time was 2:30 - 4:00pm and we were asked to leave at 3:18pm When the police arrived, they approach are area and stated they were called because we would not leave when we were never asked to leave. It was humiliating and embarrassing, for the police to have to approach us at a kid fun place while we were enjoying our time with our family. We were asked whether we wanted to file a complaint, and we were provided with an incident/report number. We believe that the way we were treated may have involved racial discrimination. At our arrival time we were talking to another African American family that sitting by us, but they were asked to leave. but we were not together so I guess he assumed because we were also African American, we were all together. We are concerned that we were treated differently or unfairly because of our race or ethnicity. We would like this matter to be taken seriously and investigated, including the circumstances surrounding why we were asked to leave and why law enforcement was contacted. We respectfully request that Funbox review any available surveillance footage, employee reports, communications, and other records related to this incident. We also request that the company determine whether its employees follow company policies and whether similar situations involving other customers have been handled differently.
Had a good experience with fun box as soon as you come in to check you in give your bracelet socks, and tell you where to go. Everything is very well organized and self-explanatory. The place looked very clean.
I was able to book my son's birthday with their opening month discount. The staff was friendly. They had a door at the back to make loading and unloading easy. The are towards the back behind the jumper you cannot watch them jump from inside the room. The part was large and didn't feel crowded. Definitely will get the kids and parents tired. Only complaint is what is offered for the party set up. I paid for 40 guests and extra for everyone to be upgraded to jump, however the room itself as you can see was only set up for half the guests. Basically they give you the room but you need to bring EVERYTHING yourself including extra plates, utensils, napkins etc. the fridge we had in the room was not cold so drinks will be room temp unless you have them cold before coming and fridge was leaking water on the ground.
Had the pleasure of going to "FunBox" from 7:30 pm to 9pm tonight for my daughter's 9th birthday. When we first walked in, we were greeted by the receptionist Diana. She asked if we had a reservation then she gave a breakdown of the next steps. Diana was extremely knowledgeable, kind and attentive. The atmosphere was a very large jumper, with many obstacle courses that the kids can do, in different sections. Outside of the jumpers, they had a 5 and below small area and arcade games as well. Overall, though it was extremely packed my kiddoes still had lots of areas to still play freely and have fun. A lot of parents are in there with their kids, and I think it helps with everyone being able to get around and share. Lastly, I wanted to thank Diana. Customer service goes a long way and ultimately can be reasons why people go back or never again to certain places as a whole! Thank you Diana and the fun box team!
This place is amazing! Really great for the kids. I came for a birthday party. Staff is super great, super friendly and attentive. Outstanding customer service especially from the manager and Jessica. Definitely coming back with my kiddos, to the point that I even enjoyed myself. Highly recommend coming here for the kiddos.
I recently hosted my daughter's birthday party at FunBox in Downey, and overall I would give my experience 3 out of 5 stars. The kids had fun, and I appreciate the concept of the place, but I left feeling disappointed because several things were unclear or did not match the expectations that were set when booking. I purchased the Premium Birthday Package, including the upgrade for 40 jumpers/guests, so naturally I expected the party room to be set up accordingly. However, when I arrived, there were only 34 chairs available. When I asked about this, I was told that "not everyone comes into the room anyway." I didn't feel that was an appropriate response because if I paid for accommodations for 40 guests, I expected seating for 40 guests. I really believe that they gave me the wrong room. In fact, from the screen where they put your child's name and said standard Party, even though mine was a premium, I had her taught them to change that. Another issue was the party room itself. During the birthday tour, I was under the impression that because I booked a premium package with 40 guests, I would likely have one of the larger middle rooms. Instead, the room felt smaller than expected, which was disappointing considering the size of my party package. I also had an issue with food accommodations. During the booking tour, the coordinator explained that outside food was allowed and even mentioned that people could bring food warmers with small fire kits, so I assumed bringing my hot dog steamer would be perfectly fine. However, on the day of the party, I was unable to use it because there was nowhere available for me to plug it in. Had I known this ahead of time, I would have planned differently. I feel this information should be clearly communicated upfront. Eventually, they did help me plug it in. They put another table, but it was blocking the fridge so that was kind of like not ideal cause we couldn't get to the drinks. Another frustration involved the large screen/TV inside the party room. There is a huge black screen mounted there, which gives the impression that it is part of the party room experience. Staff initially turned it on, but then told us they could not keep it on because of power limitations related to the refrigerator and other plugged-in equipment. From what I understood, the screen technically works, but guests are generally not allowed to use it because it affects other equipment. This was disappointing because not only is it misleading to have a large screen there that customers assume can be used, but if it is not truly available as part of the room experience, it honestly should either be removed or clearly explained ahead of time. One thing I especially think needs to be corrected is the check-in policy. During booking and in the contract, it clearly states that host families may arrive 15 minutes early. Naturally, I arrived before my scheduled time expecting access to the room. Instead, I was told I was too early and that early access is "not guaranteed." My concern is that nowhere during booking or on the contract does it clearly say this is not guaranteed. If that policy exists, it should absolutely be stated upfront so families can plan properly. Lastly, part of the birthday package included a visit from the Freddy character, and I was underwhelmed by that experience. Freddy never really came into our party room and mostly stayed standing in the hallway. My daughter was handed cotton candy, but I had seen photos and was told the birthday child would receive something special. Unfortunately, my daughter never received any birthday gift or special item, which was disappointing. Perhaps a the cotton candy. Overall, the kids still had fun, which is why I'm not giving a lower rating. But for the amount paid and for purchasing a premium package, I expected better communication, clearer policies, and for the experience to match what was presented during booking. I hope management improves transparency because families spend a lot of money expecting everything included in the package to be delivered as promised. But the jumping was fun so I can't complain on that.
First time here! My son had been bugging me to bring him, so we finally made it out. It's a really cute place, and he definitely enjoyed himself. My only major concern was the music. It was extremely loud--to the point where it sounded like the speakers were going to blow out! The place is already naturally loud with kids laughing and screaming, so adding very loud music on top of that made it almost overwhelming. I spoke with a team member named Emily and expressed my concerns. She was quick to respond, listened to what I had to say, and even asked if I would like her to lower the volume. That is amazing customer service. Honestly, I probably would not have come back if she hadn't handled the situation the way she did. She completely changed my experience. They're lucky to have someone like Emily who knows how to listen to customers and handle concerns professionally and promptly. We had a great time overall, and I just hope they consider keeping the music at a more reasonable level. With the natural noise level of a kids' venue, it really doesn't need to be turned up that loud!
Amazing place for a birthday party! We had an absolutely amazing time. The rooms are very spacious and the wall art work is so cool. The socks and characters are so fun and colorful. We will be back!! Definitely recommend.
3 months ago
4 months ago
Business owner information
Raul O.
Hi Brenda!…
3 months ago
Business owner information
Raul O.
Thank you for visiting! We’re glad you and your brother had a lot of…
3 months ago
Business owner information
Raul O.
Thank you so much for the amazing review! We're so happy to hear that…
3 months ago
Business owner information
Raul O.
We apologize for this interaction experienced. We appreciate you…
3 months ago
5 months ago
5 months ago
Business owner information
Raul O.
Hi Cynthia!…
4 months ago
Business owner information
Raul O.
Thank you for visiting! We’re glad to hear that your kids had a lot…
5 months ago
4 months ago
Business owner information
Raul O.
Thank you for visiting! We’re glad to hear our team member made your…
5 months ago
5 months ago
4 months ago
5 months ago
More info about Funbox
8400 Firestone Blvd
Downey, CA 90241
Directions
(562) 671-3180
Call Now
Visit Website
http://Funbox.com
Hours
Outdoor Amenities
From the Business
Ask the Community - Funbox
Is the arcade free?
No. You have to purchase some tokens at the kiosk. Each game is about .25 if I recall.
Review Highlights - Funbox
You might also consider
Why does Yelp recommend reviews?
43 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
4 months ago
3 months ago
3 months ago
2 months ago
3 months ago
3 months ago
2 months ago
3 months ago
3 months ago
3 months ago
3 months ago
3 months ago
4 months ago
3 months ago
3 months ago
3 months ago
3 months ago
2 months ago
2 months ago
3 months ago
