Great bike rental company! Friendly people! Bikes are great quality. Would definitely recommend!!read more

The nicest people and a great rental experience! Very chill and accommodating. And having the carts…read morewas a huge game changer for moving around our large group. Would definitely use them again.

Very very rude employees. if you hate your job this much you should find a different one where you…read morewon't take your anger out on customers..

This business is great and accommodates customers with rentals or purchases of bikes, cruisers,…read moreelectric and racing. Morgan is very helpful and takes care of anything you need. I dropped the bike off this morning for some new tires, general maintenance and to install a basket on the back of the bike. A few hours later I was notified that it was finished. They even brought it to me as I didn't want to ride it in the heat. Over the top!!! I highly recommend them and thanks team for a job well done!

This shop is in desperate need of customer service training. First, their management over-promises…read moreon repair time needed, while those fixing the bikes take their time and don't seem to know or care what the customer has been told. I was told by Morgan that if I brought my bike in first thing on my appointment day, that my bike tune-up would be complete in 2 to 2 and a half hours. They would text me first with an assessment of what needed to be done and the estimated cost. About an hour and a half went by, and there was no text to me from the shop with an assessment. I tried to just get an estimate on completion, not argue my way to the front of the line. I had to call again after 2 hours to find out that they had not made an assessment yet. Next, they were angry that I asked for an update on when the bike might be ready. If they had not assessed the bike in 2 hours, it did not seem unreasonable that the work would not be complete in 30 minutes (after it took them so long to assess whatever needed to be done--they never gave me specifics on the tune-up). I know a business is in trouble when they eliminate basic courtesy and, most importantly, they forget that they are not the customer. I tried to provide constructive feedback to staff, but it was met with argument and interruption. This business grossly lacks listening skills as well as customer service.

Rented a moped while in port for a cruise. Total with the insurance for 4 hours and tax is $68…read morewhich I thought was fair. Quick and easy, in and out. No problems with the scooter.

Reasonable priced scooter rental - $60 a day and $10 for insurance (worth it to not bother with…read moreyour own). Friendly and helpful service!

We were really pleased with everything from the communication to the service to the quality of the…read moree-bikes we rented! Highly recommend to anyone visiting Key West!

Great customer service! One of the bikes that came with our VRBO broke. Since we had already rented…read morea few bikes from We Cycle, I called them up and they had a bike to us within a half hour. We will definitely use them next time we are in Key West!

The staff were very friendly and informative. They greeted me promptly and explained their process…read more My scooter rental was checked before I started and when I returned. We will most definitely rent again from this location!

Buyer beware! They will charge you for any little thing on the vehicle - even if it was there to…read morebegin with. Their "parts and labor" charges are insane!! Very difficult to work with.

Rented a golf of cart. Had a flat tire and called them. An hour later they showed up with a…read morereplacement. Already it was too late to do everything we wanted so we returned the golf cart. We then asked if we would receive a discount. (It never hurts to ask) we were scolded and told that it was a "dumb" question and that we were "dumb" for asking. Really?!?!?!

We booked online and when we went to pick up the bikes, the price was double. And they wouldn't…read morehonor the price on their website so they canceled the booking. The place was full of bikes, scooters, golf carts...but because the boat races were going on in town, the prices were literally double.

Overall a good experience. Coaster brakes take some getting used to after decades of hand operated…read morebrakes on both wheels. The one negative was that we specifically asked for, in writing, bikes with lights so we could use them after dark. Coming back from dinner after dark, we found that of the four lights (2 front, 2 rear); only one of the rear lights work. If you are need to ride after dark, be sure to have Bike Man confirm that the lights work.

Wish I could say more about Bike Man Bike Rentals. But they are a 10/10!!! The bikes were great !…read moreCommunication was easy and the prices were great ! Honestly best way to get around the island. The bikes were dropped off as requested with a lock. I even asked to extend a day and no issue at all. I see tons of bike rentals around the area but as for my wife and I who celebrated our honeymoon I can say 10/10 service !! I I'm also 6'3 220 and bike felt great, my wife is 5'0 120 and felt great for her. Adjustable seats made it easy.